Ricoh 6503,7503,9003 SC error code collection

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SC100: scanning

SC101-01

D

Exposure Lamp Error: Front Scan

The detection level peak on the reference whiteboard is too low.

• Poor LED exposure

• Bad SBU(LED driver) on lens block

• Bad BICU

• loose, damaged or defective power or signal wiring harness

• Condensation in the scanner unit

• Incorrect or dirty position of the scanning mirror or lens

• Incorrect position of reference whiteboard or dirty

• Check the wiring harness connection of exposure lamp, SBU, BICU
• Check for moisture on the scanner unit. If moisture is present, install the scanner heater.

• Remove the exposure glass, inspect and clean the scanning mirror and lens.

• Lift the ADF to check the condition of the whiteboard. Clean the whiteboard and adjust the position of the whiteboard. • Replace the exposure lamp.

• Replace lens block with new SBU

• Replace the BICU.

SC101-02

D

Exposure Lamp Error: Front (LR) Scan Initialization

Single or multiple elements in a certain side LED do not light up.

• Poor LEDs (both sides)

• Bad SBU(LED driver) on lens block

• loose, damaged or defective power or signal wiring harness

• Turn the machine off/on
• If the problem cannot be resolved, inspect the exposure lamp harness for looseness, damage, and poor contact.

• Reset the wire harness.

• Replace the LED exposure lamp PCB.

• Replacing the lens block (SBU LED driver)

SC101-05

D

Exposure Lamp Error: Front (L) Scan Initialization

Single or multiple elements in the left LED are not lit.

• Poor left LED

• Bad SBU(LED driver) on lens block

• loose, damaged or defective power or signal wiring harness

• Turn the machine off/on
• If the problem cannot be resolved, inspect the exposure lamp harness for looseness, damage, and poor contact.

• Reset the wire harness.

• Replace the LED exposure lamp PCB.

• Replacing the lens block (SBU LED driver)

SC101-06

C

Exposure Lamp Error: Front (R) Scan Initialization

Single or multiple elements in the right LED are not lit.

• Bad right LED

• Bad SBU(LED Driver)

• loose, damaged or defective power or signal wiring harness

• Turn the machine off/on
• If the problem cannot be resolved, inspect the LED harness for looseness, damage, and poor connections.

• Reset the wire harness.

• Replace the right LED PCB.

• Replacing the lens block (SBU LED driver)

SC102-00

D

Exposure lamp error: front side

The reference whiteboard reads too high within the specified number of pulses.

• Poor LED

• Bad SBU(LED Driver)

• Bad SBU

• Bad BICU

• loose, damaged or defective power or signal wiring harness

• Turn the machine off/on

• Check and reset power harness, signal harness

• Replace the LED exposure lamp PCB

• Replace the lens block (SUB LED driver).

SC120-00

D

Scanner Home Error 1

The scanner home sensor does not detect a shutdown condition during initialization or copying.

• Bad BICU

• Bad scanner motor

• Bad scanner home sensor.

• Broken wiring harness between BICU, SIOB and scanner motor.

• Broken wire harness between scanner home sensor and BICU.

• The scanner wire, timing belt, pulley or gantry is not installed correctly.

• Check whether the scanner wire, timing belt, pulley, and carriage are installed correctly. • Inspect the wire harness between the scanner home sensor and the BICU.

• Check whether the scanner home sensor is working properly (input/output check), if not, replace it.

• Check whether the scanner motor is working properly (input/output check), if not, replace it.

• Replace the BICU.

SC121-00

D

Scanner Home Error 2

The scanner home sensor does not detect an on condition during initialization or copying.

• Bad BICU

• Bad scanner motor

• Bad scanner home sensor
• Broken wiring harness between BICU, SIOB, Scanner motor
• Broken wire harness between scanner home sensor and BICU
• The scanner wire, timing belt, pulley or scanner carriage is not installed correctly.

•Check that the scanner’s wire, timing belt, pulleys, and carriage are installed correctly. • Inspect the harness for the home sensor

• Examine the wiring harness in the BICU
• Check whether the scanner home sensor is working properly (input/output check), if not, replace it.

• Check whether the scanner motor is working properly (input/output check), if not, replace it.

• Replace the BICU.

SC141-00

D

Black Level Detection Error

During automatic gain control, the black level cannot be adjusted within the target value range.

• BICU wiring harness loose, damaged, defective

• Bad SBU

• Bad BICU

• Check wire harness connection between scanner unit and BICU • Replace lens block (new SBU)

• Replace BICU

SC142-00

D

White Level Detection Error

During automatic gain control, the white level cannot be adjusted to the second target within the target value range

Level.

-

• Exposure lamps or optics are partially dirty

•SBU board defect

• Bad BICU plate

• wiring harness disconnected.

• Poor LED exposure

• Poor lamp ballast

• Bad scanner motor

• Clean the exposure glass, whiteboard, mirror and lens.

• Check if the LED exposure lamp is illuminated during initialization

• Check the connection of the wire harness

• Replace the LED exposure lamp.

• Replace the scanner motor.

• Replace the lens block (SBU), BICU

SC144-00

D

SBU transmission error

After opening SUB, BICU detects any of the following conditions in SBU:
• The SYDO signal does not reach the high value within 1 second after the power is turned on, even if it is retried.

• The SYDO signal reaches a high value within 1 second after the power is turned on, but the SBU ID cannot be read after 3 attempts.

• Bad SBU

• Bad BICU

• Check wire harness between scanner unit and BICU

• Replace lens block (new SBU)

• Replace the BICU.

SC151-00

D

Black Level Error: Back

When creating black level, no pixels are within the allowable range.

•CIS defect

• Replace CIS

SC152-00

D

White Level Error: Back

Bad shadow peaks for CIS feedback.

• ADF CIS equipment failure

• CIS white roller underside or whiteboard is damaged

• dirty CIS or incorrect installation

• Check the connection of the CIS harness.

• Check the CIS background roller for damage, clean the background roller, check the correct installation of the background roller

• Replace the CIS.

SC154-00

D

Scanner communication error: Back

Poor reading of ASIC register feedback in CIS.

• Loose, broken, or bad wires between ADF PCB and CIS • Bad ASIC in CIS

• Bad FROM in CIS

• Check and reset the power and signal harnesses.

• Replace CIS signal harness

• Replace CIS

• Replace the ADF motherboard.

SC195-00

D

Machine Serial Number Error

The number registered for the machine serial number does not match.

-

• The correct 11-digit serial number must be registered in the host.

• Confirm the correct serial number.

• The correct serial number must be entered via the SP5811-001.

SC200: Exposure

SC202-00

D

Prism motor error 1: Timeout during startup.

After the motor is turned on, the polygon motor unit does not enter the "ready" state within 20 seconds.

• Loose, damaged, or poor polygon motor PCB connector • Poor polygon motor PCB

• Poor polygon motor

• Bad BICU

• Inspect harness for polygon motor and replace if damaged • Replace polygon motor

• Replace BICU

SC203-00

D

Polymirror motor error 2: Timed out on shutdown

After the motor is turned off, the polygon mirror motor does not exit the "ready" state within 3 seconds.

(The XSCRDY signal does not reach HIGH in 3 seconds.)

• Loose, damaged, or poor polygon motor PCB connector • Poor polygon motor PCB

• Poor polygon motor

• Inspect the polygon motor harness and replace if damaged

• Replace polygon motor

SC204-00

D

Prism motor error 3: XSCRDY signal error

The polygon motor "ready" signal is invalid when generating an image or outputting a sync signal

(HIGH)。

• Loose, damaged, or poor polygon motor PCB connector • Poor polygon motor PCB

• Poor polygon motor

• Check motor PCB connections

• Replace polygon motor

SC220-00

D

Laser synchronization detection error

The laser synchronization inspection unit does not detect the line synchronization signal (DETP0) within 500 milliseconds of the polygon motor running at normal speed.

Note: The unit polls the signal every 50 milliseconds. This SC is issued after 10 failed attempts to detect the signal.

• Loose, damaged or defective connectors on the laser synchronizing plate

• The laser sync detection board is not installed correctly (misaligned)

• Bad laser synchronization board

• Check and reset the laser sync detector harness

• Replace the laser sync detector

SC221-00

D

Laser synchronous detector error: K front end (LD1)

When the polygon mirror motor rotates normally, for any LD black front end except LD0, it is not

The synchronous detection signal is output.

• Loose, damaged, bad laser sync detector harness • Bad LD unit

• Poor laser diode driver board

• Bad BICU

• Check the connection of the LD unit, laser diode driver board • Replace the LD unit

• Replace the laser diode driver board

• Replace BICU

SC230-00

D

FGATE open error: K

After processing the image of the general job or the MUSIC of the start position [K], it is not maintained within 5 seconds

PFGATE open signal.

• Poor ASIC

• Bad connection between control board and BICU.

• Bad BICU

• Check the connection between the controller board and the BICU.

• Replace the BICU.

• Replace the controller board.

SC231-00

D

FGATE close error: K

• After processing the image of the general job or the MUSIC of the end position [K], the PFGATE ON signal is maintained for 5 seconds.

• The PFGATE ON signal is maintained when the next job is started.

• Poor ASIC

• Bad connection between control board and BICU.

• Bad BICU

• Check the connection between the controller board and the BICU.

• Replace the BICU.

• Replace the controller board.

SC240-00

C

LD unit error

When the LDB unit is turned on after the LDB initialization, the BICU detects the laser several times in a row

Diode driver board (LDB) error.

•LD wear

• Loose, damaged or defective LD unit harness

• Bad BICU

• Replace the LD unit harness

• Replace LD unit

• Replace the BICU.

SC270-00

D

GAVD communication error

Problem in GAVD or eSOC.

• Bad BICU

• Bad LD unit

• Check the connection points, wires or connectors on the BICU for loose, damaged or defective • Replace the LD unit

• Replace BICU

SC272-01

D

LD drive communication error

After two comparisons, it was found that the read/write data did not match. Three parity check retries failed.

Defeat.

• Loose, damaged or defective LDB harness

• Poor LDB

• Bad BICU

• Turn the machine off/on

• Replace LDB harness

• Replace LD unit

• Replace BICU

SC272-10

LD drive communication error

There was an open interrupt (LD5V off) during door closing.

• Bad BICU/RYB (5VS error)

• Poor LDB

• Loose, damaged or defective LDB harness

• Loose, damaged or defective BICU-RYB wire harnesses

• Turn the machine off/on

• Replace BICU-RYB harness

• Replace LDB harness

• Replace BICU/RYB

• Replace LD unit

SC300: Image Development 1

SC300-00

D

Charge corona output error

The feedback voltage of the charging corona unit is detected up to 9 times.

• Loose, damaged or defective charging corona unit connector

• Poor charging corona power supply assembly

• Check the harness of charging corona unit

• Replace the charging corona power pack

SC305-00

D

Charging Corona Wire Cleaner Error 1

Charging corona cleaning pad not in place:
• The motor is locked within 4 seconds or unlocked within 30 seconds after being turned on. • The motor is locked within 10 seconds or unlocked within 30 seconds after reverse rotation.

• Corona wire cleaner motor wire loose, broken, defective

• Poor charging corona wire cleaner motor

• Check motor harness

• Replace charging corona wire cleaning pad motor

SC306-00

C

Charging Corona Wire Cleaner Error 2

The charging corona motor is not running. The current in the charging corona motor is less than 83mA.

• Poor or disconnected connector of charging corona wire cleaning pad motor

• Poor motor

• Check motor harness

• Replace charging corona wire cleaning pad motor

SC307-00

D

Charging grid circuit open circuit

When high voltage is supplied to the charging power grid, the feedback voltage is higher than the set value 9 times. This feedback electricity

voltage is used to update the PWM for output control.

• Poor charging corona harness

• Poor or disconnected charging corona unit

• Poor charging corona power supply assembly.

• Check the charged corona harness

• Replace charging corona unit

• Replace the charging corona power pack

SC320-01

D

abnormal development output

It is detected that the high voltage applied to the development unit is higher than the upper limit of PWM (45%) by 10

Next.

• Development bias leakage due to poor connection or joint

• Poor developer power components

• Check the developing unit terminals for damage

• Replacing developer unit

• Replace the development unit power pack

SC324-01

D

Development motor lock

During the development motor operation, the development motor lock signal is maintained at a high level for 2 seconds.

• Overloading of the drive mechanism due to toner build-up in the used toner channel

• Poor motor drive plate

• Check the powder supply unit coil.

• If the gear is not damaged, replace the coil.

• If the gear is damaged, replace the entire unit

• Replace developing motor

SC360-01

D

TD sensor adjustment error: adjustment output is abnormal

During the TD sensor auto-adjustment period, the TD sensor output voltage (Vt) is 2.5V or more even if the control voltage is set to the minimum value (PWM = 0). When this error occurs, the SP2-906-1 reads 0.00V.

Note:
• This SC is released only after the TD sensor has been properly tuned.

• Cycling the machine on/off will cancel the SC display, but will not allow the ID sensor to control the toner supply.

• If the TD sensor is bad, use the pixel count and ID sensor to control the toner supply.

• Loose, damaged or defective connector for TD lead

• Loose, damaged or defective toner bottle motor harness

• Bad TD sensor

• Poor IOB

• Poor toner bottle motor

• Remove development unit and check TD sensor wiring harness

• Inspect the toner bottle motor harness

• Replace TD sensor

• Replace toner bottle motor

• Replace IOB

SC360-11

D

TD Sensor Adjustment Error: Timeout Error

The TD sensor output voltage (Vt) is not in the target range (3.0±0.1V) for 20 s during the automatic adjustment of the TD sensor. When this error occurs, the display of the SP2-906-1 reads 0.00V.

Note:

• This SC is released only after the TD sensor has been properly tuned.

• Cycling the machine on/off will cancel the SC display, but will not allow the ID sensor to control the toner supply.

• Loose, damaged, defective TD sensor harness

• Bad TD sensor

• Poor IOB

• Remove development unit, check wiring harness for TD sensor • Replace TD sensor

• Replace IOB

SC361-00

C

TD sensor output error: upper limit

The TD sensor output voltage (Vt) measured during each copy cycle is detected to be higher than 4V

up to 10 prints.

• Loose, damaged or defective TD sensor harness

• Loose, damaged or defective toner bottle motor harness

• Bad TD sensor

• Poor IOB

• Poor toner bottle motor
Note: If the TD sensor is bad, use the pixel count and ID sensor to control the toner supply.

• Remove development unit and check TD sensor wiring harness

• Inspect the toner bottle motor harness

• Replace TD sensor

• Replace toner bottle motor

• Replace IOB

SC362-00

C

TD sensor output error: lower limit

The TD sensor output voltage (Vt) measured during each copy cycle is detected to be less

0.5V up to 10 times.

• Loose, damaged or defective TD sensor harness

• Loose, damaged or defective toner bottle motor harness

• Bad TD sensor

• Poor IOB

• Poor toner bottle motor
Note: If the TD sensor is bad, use the pixel count and ID sensor to control the toner supply.

• Remove development unit and check TD sensor wiring harness

• Inspect the toner bottle motor harness

• Replace TD sensor

• Replace toner bottle motor

• Replace IOB

SC370-01

C

ID sensor adjustment error: abnormal LED output

When the ID sensor is initialized, one of the following ID sensor output voltages is detected.

• Vsg is less than 4.0V when maximum PWM input (255) is applied to the ID sensor.

• Vsg is greater than or equal to 4.0V when minimum PWM input (0) is applied to the ID sensor.

• ID sensor dirty (ID sensor pattern bad) • ID sensor wiring harness or connector loose, broken, bad • ID sensor bad

• Poor IOB

• Remove the drum unit and check the ID sensor wiring harness

• Cleaning the ID sensor

• Replace the ID sensor

• Replace IOB

SC370-11

C

ID sensor tuning error: Timeout error

During the Vsg check, Vsg decreased beyond the adjustment target within 20 seconds (4.0

±0.2V)。

• ID sensor dirty (ID sensor pattern bad) • ID sensor wiring harness or connector loose, broken, bad • ID sensor bad

• Poor IOB

• Remove the drum unit and check the ID sensor wiring harness

• Cleaning the ID sensor

• Replace the ID sensor

• Replace IOB

SC375-00

C

ID sensor error: drum surface voltage error

When checking the ID sensor pattern, the ID sensor output voltage is 5.0V, the ID sensor

The PWM signal input is 0.

• ID sensor dirty (ID sensor pattern bad) • ID sensor harness or connector loose, broken, bad • Charging corona power supply assembly loose, broken, bad • Charging power supply assembly bad

• Bad ID sensor

• Poor IOB

• Remove the drum unit and check the ID sensor wiring harness

• Cleaning the ID sensor

• Replace the ID sensor

• Replace the charging corona power pack

• Replace IOB

SC376-00

C

ID sensor error: pattern edge detection failed

ID sensor pattern edge voltage not within 2 s during ID sensor pattern check

2.5V, or no pattern edges were detected within 800 ms.

• ID sensor dirty (ID sensor pattern bad) • ID sensor harness or connector loose, broken, bad • Charging corona power supply assembly loose, broken, bad • Charging power supply assembly bad

• Bad ID sensor

• Poor IOB

• Remove the drum unit and check the ID sensor wiring harness

• Cleaning the ID sensor

• Replace the ID sensor

• Replace the charging corona power pack

• Replace IOB

SC377-00

C

ID sensor error: Potential surface read error

The Vp value of the measured ID sensor pattern reflectivity is not in the range of -70V to -400V.

• ID sensor is dirty
• loose, damaged or defective potential sensor connector or wiring harness • disconnected front of drum unit

• Disconnection of charging corona unit

• Poor potential sensor

• Poor IOB

• The charging corona wire is dirty or damaged

• Cleaning the ID sensor

• Check the potentiometric sensor wire harness

• Check the connection of the drum unit

• Check the harness of charging corona unit

• Replace the potentiometric sensor

• Check, clean and replace the charging corona unit

• Replace IOB

SC378-00

C

ID sensor pattern error

When checking the ID sensor pattern, one of the following ID sensor output voltages is detected twice in succession.

• Vsp greater than or equal to 2.5V

• Vsg less than 2.5

•Vsp = 0V

•Vsg = 0

• ID sensor dirty (poor ID sensor pattern quality, incorrect pattern density) • loose, broken, defective ID sensor wire harness or connector
• Loose, broken or defective wires of the charging corona power supply assembly
• Bad ID sensor

• Poor IOB

• Poor charging power components

• Remove the drum unit, check and clean the ID sensor

• Check the ID sensor harness

• Check charging corona power pack harness

• Replace the ID sensor

• Replace the charging corona power pack

• Replace IOB

SC380-51

C

Potentiometric sensor calibration (VL)

During the calibration of drum potential sensor, when adjusting VL, the surface potential of VL pattern is not 0V

400V range. (VL is the potential after exposure of the white image.)

• loose, damaged or defective potential sensor connector or wire harness • loose, damaged or defective drum unit connector or wire harness

• Loose, damaged or defective charging corona unit leads

• Loose, broken or defective wires of developing power components

• Poor potential sensor

• Poor charging corona unit

• Poor developer power components

• Poor IOB

• Check the connection of the drum unit

Dismantle the drum unit and check the wiring harness of the potential sensor

• Check the charged corona harness

Check the power supply harness of the developing unit

• Replace the potentiometric sensor

• Replace charging corona unit

• Replace the developing power pack

• Replace IOB

SC396-01

D

Drum motor error

During the operation of the main motor, the drum motor lock signal remains at a low level for 2 seconds.

Overloading of the driving mechanism

• Poor motor drive plate

• Check the area around the motor to ensure there are no obstacles hindering its operation • Check if the belt driven by the motor is loose or damaged

Replace the drum motor

SC400: Image Development 2

SC400

SC410-00

C

Fire extinguishing light error

After the initialization of automatic process control is completed, the potential sensor detects that the drum surface potential is higher than the specified value

Value (-400V).

Loose, damaged, or defective connectors of the fire extinguishing lamp wires

Poor lighting fixtures

Dismantle the drum unit and inspect the wiring harness and connectors of the extinguishing light

• Replace the extinguishing light

SC411-01

C

Charging potential: VD (1) adjustment error

After detecting any of the following events, the machine will record the SC code:
After trying 5 times as required, VD (1) adjustment was not within the default+/-20 V range of VD.

After adjusting the drum surface potential VD (1), the result of VD (1) using VD (1) to obtain VG (1) is greater than VG (1).

The machine stops and records the SC, but does not display the SC number. After setting SP3901 (automatic process control on/off) to "on", this issue is only detected when the control is enabled for the potential sensor.

• loose, damaged or defective potential sensor connector or wire harness • loose, damaged or defective drum unit connector or wire harness

• Incorrect installation of drum unit
• Loose, damaged, or defective wires in the charging corona power supply components • Damaged and dirty charging corona grid

• Poor potential sensor

• Poor charging corona power supply assembly

• Poor drum extinguishing light

• Poor IOB

Check the drum guide wire harness and connectors at the front of the machine

Confirm whether the installation of the drum unit is correct

Dismantle the drum unit and check the potential sensor

Check the wire harness of the charging corona power supply group
Remove the charging corona unit, check if the grid is damaged, dirty, and if there is any dust accumulation on it

• Replace the potentiometric sensor

• Replace the charging corona power pack

Replace the drum extinguishing light

• Replace IOB

SC411-02

C

Charging potential: VD (2) adjustment error

After detecting any of the following events, the machine will record the SC code: • After trying 5 times as required, VD (2) adjustment failed.

After adjusting the drum surface potential VD (2), the result of VD (2) using VD (2) to obtain VG is greater than VG.

The machine stops and records the SC, but does not display the SC number. After setting SP3901 (automatic process control on/off) to "on", this issue is only detected when the control is enabled for the potential sensor.

• loose, damaged or defective potential sensor connector or wire harness • loose, damaged or defective drum unit connector or wire harness

• Incorrect installation of drum unit
• Loose, damaged, or defective wires in the charging corona power supply components • Damaged and dirty charging corona grid

• Poor potential sensor

• Poor charging corona power supply assembly

• Poor drum extinguishing light

• Poor IOB

Check the drum guide wire harness and connectors at the front of the machine

Confirm whether the installation of the drum unit is correct

Dismantle the drum unit and check the potential sensor

Check the wire harness of the charging corona power supply group
Remove the charging corona unit, check if the grid is damaged, dirty, and if there is any dust accumulation on it

• Replace the potentiometric sensor

• Replace the charging corona power pack

Replace the drum extinguishing light

• Replace IOB

SC440-01

D

Abnormal transfer output (voltage leakage detected)

After outputting the transfer voltage, the feedback voltage remains above 4V for 60 milliseconds.

The transfer current terminal and transfer power supply component are disconnected, and the connector is damaged

Poor transfer power supply components

Dismantle the transfer printing unit

Check the front and rear terminals

• Replace the transfer printing power pack

SC440-02

D

Abnormal release detection of transfer printing output

When transferring output, even if 24% PWM is applied, it is difficult to have any feedback within 60 milliseconds

Voltage.

Loose or poor transfer joint

The wire harness of the transfer unit is disconnected

Poor transfer power supply components

Dismantle the transfer printing unit

Check the wiring harness and connectors

• Replace the transfer printing power pack

SC495-00

D

Color powder recycling unit error

After the drum motor is turned on, the encoder pulse does not change within 3 seconds.

The drum motor is overloaded, causing the transfer of waste toner to stop

The sensor is faulty or disconnected when the toner is used up

Check the surrounding area of the drum motor

Remove any obstacles that may interfere with the operation of the motor

Check if the transmission coil is blocked
• Dismantle the developing unit, check the sensor wire harness and connector for toner depletion • Replace the toner depletion sensor

SC496-00

D

Color powder collection bottle error

After the front door is closed, the color powder collection bottle setting switch remains closed.

Colorless powder collection bottle inside the machine
• Loose, damaged, or defective wiring harness of the color powder collection bottle setting switch • Poor color powder collection bottle setting switch

Confirm if there is a used toner collection bottle inside the machine

Check the wiring harness of the color powder collection bottle setting switch

Replace the color powder bottle setting switch

SC500: Paper feeding, conveying, double-sided and fixing

SC500

SC501-01

B

Paper tray 1 lifting malfunction

After the paper tray lifting motor starts lifting the bottom plate, the lifting motor is not activated within 10 seconds. When the paper tray descends, the paper tray lifting sensor does not turn off within 1.5 seconds.
Overloading of the paper tray was detected while placing it.

The lower limit sensor of LCIT did not detect the lower limit within 10 seconds.

Poor or disconnected paper tray lifting motor

Paper or other obstacles get stuck between the paper tray and the motor

The paper rolling electromagnet is disconnected or obstructed by obstacles

Too much paper is loaded into the paper tray

Note
Firstly, the machine displays a message requesting the operator to reset the paper tray.

This SC will not be displayed until the operator has pulled out and pushed in the paper tray three times.

Before the third opening and closing of the paper tray, if the operator turns off/on the machine, the 3 count will be reset.

Ensure that tray 1 is not overloaded.

Check for any obstacles (such as paper scraps) around the paper tray and motor.

Check the connection of the paper tray lifting motor

Check if there are any obstacles around the paper rolling electromagnet.

Check the connection of the electromagnet.

SC502-00

B

Paper tray 2 lifting malfunction

After the paper tray lifting motor starts lifting the bottom plate, the lifting motor is not activated within 10 seconds. When the paper tray descends, the paper tray lifting sensor does not turn off within 1.5 seconds.
Overloading of the paper tray was detected while placing it.

Poor or disconnected paper tray motor

Paper or other obstacles get stuck between the paper tray and the motor

The paper rolling electromagnet is disconnected or obstructed by obstacles

Too much paper is loaded into the paper tray

Note
Firstly, the machine displays a message requesting the operator to reset the paper tray.

This SC will not be displayed until the operator has pulled out and pushed in the paper tray three times.

Before the third opening and closing of the paper tray, if the operator turns off/on the machine, the 3 count will be reset.

Ensure that paper tray 2 is not overloaded.

Check for any obstacles (such as paper scraps) around the paper tray and motor.

Check the connection of the paper tray lifting motor

Check if there are any obstacles around the paper rolling electromagnet.

Check the connection of the electromagnet.

SC503-00

B

Paper tray 3 lifting malfunction

After the paper tray lifting motor starts lifting the bottom plate, the lifting motor is not activated within 10 seconds. When the paper tray descends, the paper tray lifting sensor does not turn off within 1.5 seconds.
Overloading of the paper tray was detected while placing it.

Poor or disconnected paper tray motor

Paper or other obstacles get stuck between the paper tray and the motor

The paper rolling electromagnet is disconnected or obstructed by obstacles

Too much paper is loaded into the paper tray

Note
Firstly, the machine displays a message requesting the operator to reset the paper tray.

This SC will not be displayed until the operator has pulled out and pushed in the paper tray three times.

Before the third opening and closing of the paper tray, if the operator turns off/on the machine, the 3 count will be reset.

Ensure that tray 3 is not overloaded.

Check for any obstacles (such as paper scraps) around the paper tray and motor.

Check the connection of the paper tray lifting motor

Check if there are any obstacles around the paper rolling electromagnet.

Check the connection of the electromagnet.

SC504-00

B

Paper tray 4 lifting malfunction only in Japan

After the paper tray lifting motor starts lifting the bottom plate, the lifting motor is not activated within 10 seconds. When the paper tray descends, the paper tray lifting sensor does not turn off within 1.5 seconds.
Overloading of the paper tray was detected while placing it.

Poor or disconnected paper tray motor

Paper or other obstacles get stuck between the paper tray and the motor

The paper rolling electromagnet is disconnected or obstructed by obstacles

Too much paper is loaded into the paper tray

Note
Firstly, the machine displays a message requesting the operator to reset the paper tray.

This SC will not be displayed until the operator has pulled out and pushed in the paper tray three times.

Before the third opening and closing of the paper tray, if the operator turns off/on the machine, the 3 count will be reset.

Ensure that tray 4 is not overloaded.

Check for any obstacles (such as paper scraps) around the paper tray and motor.

Check the connection of the paper tray lifting motor

Check if there are any obstacles around the paper rolling electromagnet.

Check the connection of the electromagnet.

SC505-01

B

LCIT Error: Boosting Error

Before the paper rolling electromagnet was turned on during the initialization period of the paper tray, the machine still failed to detect it after 5 attempts

The paper tray lifting sensor is turned off.

• Loose, damaged, or defective wire harness or connector of the paper rolling electromagnet • Poor paper rolling electromagnet
• Loose, damaged, or defective wiring harnesses or connectors of the lifting sensor • Poor lifting of the sensor

LCIT motherboard malfunction

Check the wiring harness and connectors of the paper rolling electromagnet, and replace them if damaged. • Check the wiring harness and connectors of the lifting sensor, replace them if damaged • Replace the paper rolling electromagnet

• Replace the lifting sensor

• Replace LCIT motherboard

SC505-02

B

LCIT Error: Boosting timeout error

During the initialization period of the paper tray, the bottom of the tray was not detected at the upper level within the specified time (30 seconds)

Board.

• Loose, damaged, or defective wiring harness or connector of the lifting motor • Loose, damaged, or defective wiring harness or connector of the lifting sensor • Poor lifting motor

• Improve sensor malfunction

LCIT motherboard malfunction

Check the wiring harness and connectors of the lifting motor, and replace them if damaged. Check the wiring harness and connectors of the lifting sensor, and replace them if damaged.

• Replace the lifting sensor

Replace the lifting motor

• Replace LCIT motherboard

SC505-03

B

LCIT error: Lower limit timeout error

During initialization, the bottom plate is lowered to check the bottom plate in the lower position, but the upper limit sensor remains on after the specified 30s, while the lower sensor and the four paper height sensors are still off.

-Or-

When the paper is used up or the lower switch is turned on, the machine lowers the bottom plate, but the paper detection sensor or lower limit sensor does not turn on within the specified time (it is still turned off after 30 seconds).

Loose, damaged, or defective wiring harness or connectors of the lifting motor
• Loose, damaged, or defective wiring harness or connector for lifting sensors • Loose, damaged, or defective wiring harness or connector for paper sensors • Loose, damaged, or defective wiring harness or connector for lower limit sensors • Loose, damaged, or defective wiring harness or connector for paper height sensors • Poor lifting motor

• Improve sensor malfunction

Poor paper sensor

• Poor lower limit sensor

Poor paper height sensor

LCIT motherboard malfunction

Check the wiring harness and connectors of the lifting motor, and replace them if they are defective
• Check the wiring harness and connectors of the lifting sensor, replace them if they are defective • Check the wiring harness and connectors of the paper sensor, replace them if they are defective • Check the wiring harness and connectors of the lower limit sensor, replace them if they are defective • Check the wiring harness and connectors of the paper height sensor, replace them if they are defective • Replace the lifting motor

Replace the lifting sensor.

Replace the paper sensor.

Replace the lower limit sensor.

Replace the paper height sensor.

• Replace LCIT motherboard

SC505-04

B

LCIT error: Paper overload error

During initialization, the machine detected that both the lift sensor and the lower limit sensor were in the on state.

Paper tray overload
• Loose, damaged, or defective wiring harness or connector of the lifting sensor • Loose, damaged, or defective wiring harness or connector of the lower limit sensor • Poor lifting sensor

• Poor lower limit sensor

LCIT motherboard malfunction

Check the load limit markings on the paper tray.

Check if the wiring harness and connectors of the lifting sensor are loose, and replace them if they are defective.

Check the wiring harness and connectors of the lower limit sensor, and replace them if they are defective. Replace the lifting sensor.

Replace the lower limit sensor.

• Replace LCIT motherboard

SC515-00

C

Double sided paper alignment machine motor error 1

When the paper machine panel is moved to its original position, even if the paper machine panel motor moves the paper machine panel

153.5 mm, The in-situ sensor of the paper cleaning machine is also not turned on.

Paper or other obstacles block the barrier mechanism of the paper leveling machine

The HP sensor connector of the paper machine is disconnected or defective

Poor in-situ sensor of the paper machine

Check if there are any obstacles (such as paper scraps) in the fence mechanism of the paper machine.

Check the connector and wiring harness of the HP sensor of the paper straightener, and replace them if damaged. Replace the in-situ sensor of the paper alignment machine.

SC516-00

C

Double sided paper alignment machine motor error 2

When the paper leveling machine fence moves from its original position, even if the paper leveling machine motor moves the paper leveling machine fence

153.5 mm, The in-situ sensor of the paper machine fence board is also not turned off.

Paper or other obstacles jamming mechanism

The HP sensor on the fence board of the paper machine is disconnected or defective

Poor in-situ sensor on the fence board of the paper machine

Check if there are any obstacles (such as paper scraps) in the fence mechanism of the paper machine.

Check the connector and wiring harness of the HP sensor of the paper straightener, and replace them if damaged. Replace the in-situ sensor of the paper alignment machine.

SC520-01

C

Paper tray 1 feeding motor error: locked

Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction.

Note: VODKA is a component of IOB.

Loose, damaged, or defective motor wires or connectors

Obstacles block the motor, resulting in excessive torque of the motor

• Poor motor

• Poor IOB

Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area.

Replace the paper feeding motor of tray 1

Replace IOB.

SC520-02

Paper tray 2 feeding motor error: locked

Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction.

Note: VODKA is a component of IOB.

Loose, damaged, or defective motor wires or connectors

Obstacles block the motor, resulting in excessive torque of the motor

• Poor motor

• Poor IOB

Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area.

Replace the paper tray 2 paper feeding motor

Replace IOB.

SC520-03

C

Paper tray 3 paper feeding motor error: locked

Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction.

Note: VODKA is a component of IOB.

Loose, damaged, or defective motor wires or connectors

Obstacles block the motor, resulting in excessive torque of the motor

• Poor motor

• Poor IOB

Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area.

Replace the paper tray 3 paper feeding motor

Replace IOB.

SC520-04

C

Paper tray 4 paper feeding motor error: locked only in Japan

Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction.

Note: VODKA is a component of IOB.

Loose, damaged, or defective motor wires or connectors

Obstacles block the motor, resulting in excessive torque of the motor

• Poor motor

• Poor IOB

Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area.

Replace the paper tray 4 paper feeding motor

Replace IOB.

SC521-01

C

Main relay motor locking error

Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction.

Note: VODKA is a component of IOB.

Loose, damaged, or defective motor wires or connectors

Obstacles block the motor, resulting in excessive torque of the motor

• Poor motor

• Poor IOB

Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area.

Replace the main relay motor

Replace IOB.

SC521-02

C

Positioning motor locking error

Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction.

Note: VODKA is a component of IOB.

Loose, damaged, or defective motor wires or connectors

Obstacles block the motor, resulting in excessive torque of the motor

• Poor motor

• Poor IOB

Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area.

Replace the alignment motor

Replace IOB.

SC522-01

C

Flip double-sided motor locking error

Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction.

Note: VODKA is a component of IOB.

Loose, damaged, or defective motor wires or connectors

Obstacles block the motor, resulting in excessive torque of the motor

• Poor motor

• Poor IOB

Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area.

Replace the flipping double-sided motor

Replace IOB.

SC522-02

C

Double sided conveyor motor locking error

Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction.

Note: VODKA is a component of IOB.

Loose, damaged, or defective motor wires or connectors

Obstacles block the motor, resulting in excessive torque of the motor

• Poor motor

• Poor IOB

Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area.

Replace the double-sided conveyor motor

Replace IOB.

SC530-01

Fan blowing error

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace the blower fan.

SC530-02

Developing unit fan 1 error

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace the developing unit fan 1.

SC530-03

Developing unit fan 2 error

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace the fan 2 of the developing unit.

SC530-04

Double sided fan error

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace the double-sided fan.

SC530-05

PCU fan error

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace the PCU fan.

SC530-06

Color powder bottle fan error

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace the fan of the toner bottle.

SC530-07

Fixed inner cover fan error

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace the fixing inner cover fan.

SC530-08

PSU fan 1 error

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace PSU fan 1.

SC530-09

PSU fan 2 error

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace PSU fan 2.

SC530-10

AC drive board fan

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace the AC drive board fan.

SC530-11

Controller fan 2 (top: exhaust)

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace controller fan 2.

SC530-12

B

Capacitor fan error only in Japan

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace the capacitor fan.

SC530-13

PFU fan 1 error

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace PFU fan 1.

SC530-14

Paper feeding unit fan 2 error

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace PFU fan 2.

SC530-15

Paper feeding unit fan 3 error

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace PFU fan 3.

SC530-16

Paper feeding unit fan 4 error only available in Japan

Note: This series of machines in Japan is equipped with four paper trays, while machines in other countries only have three paper trays. Paper tray 1 is a serial paper tray, but Japanese paper tray 1 is smaller. After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace PFU fan 4.

SC531-01

D

Main intake fan

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace the main intake fan.

SC531-02

Main exhaust fan

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace the main exhaust fan.

SC531-03

Cooling fan error

After the fan is turned on, a fan lock signal is detected every 1 second.

Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row.

During normal operation, the lock signal should remain at LOW.

The fan stops, and then the machine stops.

Due to obstacles, the fan motor is overloaded.

The fan motor connector or wire is loose, damaged, or defective. Poor fan motor.

Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged.
Replace the cooling fan.

SC540-01

D

Fixed cleaning net motor error 1

In 5 consecutive samples, the detected current during the operation of the clean grid motor exceeded 350

mA。

Clean the loose, damaged, or defective wires of the mesh motor

• Disconnect the cleaning net motor

Loose, damaged or defective wiring harness

Check the wire harness connection at CN252 on IOB
Check and clean the motor connectors and wiring harnesses, and replace them if damaged.

Check the paper output harness at the connection point of the cleaning mesh motor under the fixing unit.

Replace the cleaning net motor

• Replace IOB

SC540-03

A

Fixed cleaning net motor error 2

Due to a malfunction of the cleaning net motor, SC540-02 experienced three occurrences and the machine automatically shut down.

Clean the loose, damaged, or defective wires of the mesh motor

• Disconnect the cleaning net motor

Poor cleaning of the mesh motor

Check the wiring harness connections
Check the motor wiring harness and connectors, and replace them if damaged.

• Replace the motor

SC540-04

A

Fixed cleaning net motor error 3

Due to a malfunction of the cleaning net motor, SC540-02 occurred 10 times and the machine automatically shut down.

Clean the loose, damaged, or defective wires of the mesh motor

• Disconnect the cleaning net motor

Poor cleaning of the mesh motor

Check the wiring harness connections
Check the motor wiring harness and connectors, and replace them if damaged.

• Replace the motor

SC541-00

A

Fixing center thermistor error

The fixing temperature detected by the central NC sensor (thermistor) remains below 7 seconds

0℃。

Poor thermistor connector

Thermistor damaged or deviating from the correct position

Pull out the fixing unit from the machine.

Check the connection of the NC thermistor at the front of the fixing unit.

Check the installation of the NC thermistor and confirm if its installation position is correct. Replace the NC thermistor.

SC542-01

A

Fixing temperature preheating error 1: Central thermistor

The central NC sensor (thermistor) above the hot roller detects that the hot roller is within the specified time

The preheating temperature has not been reached.

• Fixing lamp disconnected

The central thermistor deviates from the correct position

Pull the fixing unit out of the machine.

Check the connection of the front and rear fixing lamps.

Check the center NC sensor and confirm if its installation position is correct.

SC542-02

A

Fixing temperature preheating error 2: Central thermistor

The central NC sensor (thermistor) above the hot roller detects that the hot roller is within the specified time

Not reaching 100 ° C.

• Fixing lamp disconnected

The central thermistor deviates from the correct position

Pull the fixing unit out of the machine.

Check the connection of the front and rear fixing lamps.

Check the center NC sensor and confirm if its installation position is correct.

SC542-03

A

Fixing temperature preheating error 3: Center thermistor

The central NC sensor (thermistor) above the hot roller detects that the hot roller is within the specified time

The overload temperature has not been reached.

• Fixing lamp disconnected

The central thermistor deviates from the correct position

Pull the fixing unit out of the machine.

Check the connection of the front and rear fixing lamps.

Check the center NC sensor and confirm if its installation position is correct.

SC543-00

A

Fixed light overheating error 1 (software)

The central thermistor (NC sensor) detects that the temperature at the center of the hot roller has reached

240 ° C. Fixing temperature control software error

PSU malfunction

• Poor IOB

• Bad BICU

• Replace PSU

• Replace IOB

• Replace BICU

SC544-00

A

Fixed light overheating error 1: Hardware

The central thermistor (NC sensor) or end thermistor detects that the temperature of the hot roller reaches

To 250 ° C.

PSU malfunction

• Poor IOB

• Bad BICU

• Replace PSU

• Replace IOB

• Replace BICU

SC545-00

A

Fixed light overheating error 2: Center light

After the hot roller reaches the preheating temperature, the fixing lamp samples 11 times (1.8 seconds) with the hot roller not rotating

The entire capacity of the duration remains open.

Thermistor damaged or deviating from the correct position

• Fixing lamp disconnected

Pull the fixing unit out of the machine.

Check all thermistor connectors and wiring harnesses.

Check the connectors and wiring harness of the fixing lamp.

SC547-01

D

Zero crossing signal error 1: Fixing relay

When the power is turned on and the fixing relay is turned off, zero crossing was detected in all three samples

An exception occurred.

Fixed relay short circuit

Poor driving circuit of fixing relay

• Turn off and then turn on the machine.

If the problem still exists, check the wiring harness and harness connectors between the AC drive board and IOB.

Replace damaged wiring harnesses and connectors

Replace the AC drive board.

• Replace IOB

SC547-02

D

Zero crossing signal error 2: Fixing relay

After turning on or off the front door, no zero crossing signal is detected within 3 seconds.

Fixed relay short circuit

Poor driving circuit of fixing relay

• Turn off and then turn on the machine.

If the problem still exists, check the wiring harness and harness connectors between the AC drive board and IOB.

Replace damaged wiring harnesses and connectors

Check and replace the PSU fuse (24VS).

Replace the AC drive board.

• Replace IOB

SC547-03

D

Zero crossing signal error 2: unstable power supply

After 11 samples, the power supply was not within the range of 50 to 60 Hz, indicating that the power supply is not

stable.

• Unstable power supply.

Firstly, turn off and then turn on the machine.

Consult the power supply company to confirm if the power supply is stable.

Check the wiring harness and harness connectors between the AC drive board and IOB. Replace the AC drive board.

Replace IOB.

SC551-00

A

Fixed thermistor error 1: Two end thermistor

The thermistor (contact type) at both ends is below 0 ° C (32 ° F) for more than 7 seconds.

The thermistor connector is loose, damaged, or defective

The installation of the thermistor is incorrect or not secure, resulting in deviation from the correct position.

Pull out the fixing unit.

Check all thermistor wire harnesses and connectors

Confirm if the installation position of the thermistor is correct.

SC552-01

A

Fixing reloading temperature error 1: Two end thermistor

Two end thermistor (contact type) cannot detect:
After starting the preheating cycle, 100 ° C cannot be detected within 25 seconds. The temperature change exceeds 16 degrees within 5 seconds.

Re loading temperature within 56 seconds after initiating the fixing temperature control cycle.

• Fixing lamp disconnected

Loose, damaged, or defective connections of the end plate thermistor
• End plate thermistor deviates from the correct position or is installed incorrectly • Thermostat circuit breaker

Pull out the fixing unit.

Check the wiring harness and connectors of the fixing lamp.

Check the wiring harness and connectors of the end thermistor
Check the end thermistor to ensure it is installed correctly and will not move freely. Replace the thermostat.

SC552-02

A

Fixing reloading temperature error 2: Two end thermistor

The hot roller did not reach 100oC within the specified time.

• Fixing lamp disconnected

The thermistor connector is loose, damaged, or defective

Thermistor deviates from the correct position or is installed incorrectly

Thermostat circuit breaker

Pull out the fixing unit.

Check the wiring harness and connectors of the fixing lamp.

Check the wiring harness and connectors of the end thermistor
Check the end thermistor to ensure it is installed correctly and will not move freely. Replace the thermostat.

SC552-03

A

Fixing reloading temperature error 3: Two end thermistor

After starting the fixing temperature control cycle, the hot roller did not reach the specified temperature within 3 seconds.

• Fixing lamp disconnected

The thermistor connector is loose, damaged, or defective

Thermistor deviates from the correct position or is installed incorrectly

Thermostat circuit breaker

Pull out the fixing unit.

Check the wiring harness and connectors of the fixing lamp.

Check the wiring harness and connectors of the end thermistor
Check the end thermistor to ensure it is installed correctly and will not move freely. Replace the thermostat.

SC553-00

A

Fixed thermistor error 4: Two end thermistor (software)

The two end thermistor (contact type) is at 240 ° C (464 ° F) for more than 1 second.

The temperature is read 10 times per second. (with an interval of 0.1 seconds).

PSU malfunction

• Poor IOB control board

Poor BICU control board

• Replace PSU

• Replace IOB

• Replace BICU

SC555-00

A

Fixing lamp error

After the preheating cycle begins, the fixing lamp is at full power for 1.8 seconds, but the heating roller does not rotate.

Thermistor bending or detachment position

• Fixing lamp disconnected

Pull out the fixing unit.

Check the thermistor harness and connectors

Check the fixing lamp harness and connectors
Check the thermistor to ensure it is installed correctly and will not move freely.

SC557-00

C

Zero crossing signal error

High frequency noise detected on the wire.

Record SC code, machine operation is not affected.

No measures need to be taken.

SC559-00

A

Fixed cardboard: 3 counts

At the fixed paper output sensor, the last three pulse counts of the paper are detected (delay error)

Error), SP1159 is turned on.

If this SC occurs, the machine will not be able to be used until the repair technician cancels the SC code.

This SC only appears when SP1159 is set to "1" (enabled). (Default value: 0 (disabled)).

• Enter SP mode

• Turn off and then turn on the machine.

SC569-00

D

Fixing pressure release motor error

During the copying process, the in-situ sensor was unable to detect the trigger, and after trying again 3 times, it still could not detect it.

The motor is locked due to overload

• Poor motor drive plate
Poor or disconnected in-situ sensors, poor connectors, and damaged wiring harnesses

Pull out the fixing unit.

Check if there are any obstacles around the pressure motor that interfere with its operation.

Check the wiring harness and connectors of the pressure release sensor, and replace them if damaged. Replace the fixing pressure release sensor.

Replace the motor.

SC570-00

B

Capacitor discharge error 1 only in Japan

Capacitor control board output error code (CAPCNT). When discharging, the capacitor cannot boost voltage:
After the capacitor is discharged, the charging/discharging device sends an error code indicating that an error has occurred.

After sending the error code, the operation panel displays the message: 'Maintenance required for section V'. The capacitor unit stops charging and discharging.

The machine sets the charging/discharging control to the off state, but the machine can still continue to perform actions that do not require the use of capacitors.

• Damaged capacitor control board (CAPCNT)

• Damage to charging/discharging device

Turn off and then turn on the machine twice.

If the problem still exists, it is better to use a capacitor control board (CAPCNT). Replace the V part of the capacitor unit.

• It is also necessary to restore the original charging output data before transportation.

SC571-00

B

Capacitor discharge error 3 only in Japan

Capacitor control board output error code (CAPCNT). After pausing the discharge, the capacitor still discharges:
After the capacitor is discharged, the charging/discharging device sends an error code indicating that an error has occurred.

After sending the error code, the operation panel displays the message: 'Maintenance required for section V'. The capacitor unit stops charging and discharging.

The machine sets the charging/discharging control to the off state, but the machine can still continue to perform actions that do not require the use of capacitors.

• Damaged capacitor control board (CAPCNT)

• Damage to charging/discharging device

Turn off and then turn on the machine twice.

If the problem still exists, it is better to use a capacitor control board (CAPCNT). Replace the V part of the capacitor unit.

• It is also necessary to restore the original charging output data before transportation.

SC572-00

B

Capacitor discharge error 2 only in Japan

Capacitor control board output error code (CAPCNT). After starting the discharge, the capacitor unit did not discharge:
After the capacitor is discharged, the charging/discharging device sends an error code indicating that an error has occurred.

After sending the error code, the operation panel displays the message: 'Maintenance required for section V'. The capacitor unit stops charging and discharging.

The machine sets the charging/discharging control to the off state, but the machine can still continue to perform actions that do not require the use of capacitors.

• Damage to discharge FED

• Damaged capacitor control board (CAPCNT)

• Damage to charging/discharging device

Loose, damaged, or defective wiring harness of the discharge device

• Loose joints

DC heater disconnected

Turn off and then turn on the machine twice.

If the problem still exists, it is better to use a capacitor control board (CAPCNT). Replace the V part of the capacitor unit.

• It is also necessary to restore the original charging output data before transportation.

SC573-00

B

Discharge device error only in Japan

Capacitor control board output error code (CAPCNT). When charging, the capacitor unit cannot be charged:
After the capacitor starts charging, the voltage rises to an abnormal level or the machine detects that the capacitor voltage has not risen, resulting in an error signal.

After sending the error code, the operation panel displays the message: 'Maintenance required for section V'. The capacitor unit stops charging and discharging.

The machine sets the charging/discharging control to the off state, but the machine can still continue to perform actions that do not require the use of capacitors.

Loose, damaged, or defective wiring harness of the charging device

Loose or damaged joints

• Damaged capacitor control board (CAPCNT)

• Damage to charging/discharging device

The power supply voltage drops (below AC78V).

Turn off and then turn on the machine twice.

If the problem still exists, it is better to use a capacitor control board (CAPCNT). Replace the V part of the capacitor unit.

• It is also necessary to restore the original charging output data before transportation.

SC574-00

B

Capacitor aging error only in Japan

The capacity of the capacitor decreases, and the machine enters CPM decrease mode:
CAPCNT calculates the capacitor capacity based on the measurement results at the beginning of charging, which is lower than the standard level. As the calculated capacity is lower than the limit specified in the CMP degradation specification, an error signal is sent.

After sending the error code, the operation panel displays the message: 'Maintenance required for section V'. When the capacitor or engine is not turned off, the machine continues to operate normally.

• Aging of capacitors leads to low capacity

• Damaged capacitor control board (CAPCNT)

• Damage to charging/discharging device

Replace the capacitor control board (CAPCNT)

Replace the V part of the capacitor unit.

• It is also necessary to restore the original charging output data before transportation.

SC575-00

B

Installation error of capacitor unit only in Japan

The machine cannot detect that the capacitor unit has been installed.

After sending the error code, the operation panel displays the message: 'Maintenance required for section V'. The capacitor unit stops charging and discharging.

The machine sets the charging/discharging control to the off state, but the machine can still continue to perform actions that do not require the use of capacitors.

• Loose, damaged, or defective IOB-CACNT wire harness

• Damage to capacitor unit, incorrect installation

• Damaged capacitor control board (CAPCNT)

Confirm if the installation of the capacitor unit is correct.

Turn off and then turn on the machine twice.

If the problem still exists, first check the IOB-CACNT wire harness. If it is damaged, replace it

Replace the capacitor control board (CAPCNT)

Replace the V part of the capacitor unit.

• It is also necessary to restore the original charging output data before transportation.

SC581-00

D

The connection of the power cord is incorrect.

According to the control specifications of the machine: "Power cord connection detection (DOM 90cpm)", a message (non SC code) is displayed on the operation panel to remind the operator of the incorrect connection of the power cord. The displayed message is: "Power cord disconnected. Turn off the machine, and then connect the power cord to the power source
The following lists the fixing unit SC codes in order of importance:
High temperature: SC543, SC544, SC553

Thermistor SC code: SC541, SC551
• Fixing lamp alert status SC code (abnormal overload temperature): SC542, SC552, SC545, SC555

Please note the following:
If it is detected that the power cord is not disconnected, send a overloaded temperature abnormal SC code. If a power cord disconnection is detected, prioritize sending a power cord connection fault.

In this case, the overload temperature abnormal SC mark (fixing lamp on SC) disappears.

The power cord for the fixing unit measurement is disconnected.

• Turn off the machine.

Connect the power cord to the power source.

• Turn on the machine.

SC585-00

C

Temperature sensor error

After three consecutive abnormal temperature readings, the machine sends this SC code. The temperature reading is less than -10 ° C

• Temperature reading greater than 100 ° C

The temperature sensor wiring harness or connector is loose, damaged, or defective

Thermistor damaged

Check the temperature sensor harness and connectors

Reset the temperature sensor

Replace the temperature sensor.

SC590-00

D

Color powder collection motor error

When the toner collection motor is turned on, the sensor output of the toner collection motor does not change within 3 seconds.

The vertical drive shaft is not installed or installed correctly.

Due to obstacles, the motor is locked

Loose, damaged, or defective motor wires or connectors
The wiring harness or connector of the toner collection motor sensor is loose, damaged, or defective.

Poor sensor of toner collection motor

• Poor motor

Ensure that the vertical drive shaft is installed and correctly installed at the bottom where it connects to the motor. Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wiring harness and connectors of the toner collection motor sensor, and replace them if damaged. Replace the sensor of the toner collection motor.

Replace the toner collection motor.

SC600: Data Communication

SC620-01

D

ADF communication error 1

There is a communication error between the host and the ADF connected through ASAP. Communication disconnection detected after normal connection. One of the following situations occurs:

When ADF is connected during startup, if a problem is detected, it generates this SC.

The ADF that was not connected at startup did not provide any feedback, but the machine can still operate without executing the ADF function (scanning, copying original documents on the paper tray) (without sending SC code).

Poor ADF connection

There is electrical noise on the power cord

ADF damage

IPU damage (IPU located on BICU).

Check ADF connection

Check the connection of ADF-BICU

• Replace ADF

• Replace BICU

SC620-02

D

ADF communication error 2

There is a communication error between the host and the ADF connected through ASAP. The communication error generated after a normal connection triggers a retry. One of the following situations occurs:

When ADF is connected during startup, if a problem is detected, it generates this SC.

The ADF that was not connected at startup did not provide any feedback, but the machine can still operate without executing the ADF function (scanning, copying original documents on the paper tray) (without sending SC code).

When detecting that the connection is incompatible with ADF, send SC (ADF wiring does not meet specifications).

• Incompatible ADF connection (ADF wiring does not meet specifications) • There is electrical noise on the power cord

Poor connection of ADF on BICU

ADF damage

• IPU damage (IPU located on BICU)

Confirm that ADF is suitable for the machine.

• Replace with a compatible ADF

• Determine if there is electrical noise on the power cord.

Check the ADF wiring connection on the BICU.

Replace ADF.

• Replace the BICU.

SC620-03

D

ADF communication error 3

No signal was received within the specified time for receiving the CIS initialization end command.

After the machine is turned on or exits energy-saving mode, no signal is received within 3 seconds.

If the CIS initialization end command is not received, the machine will assume that there is a problem with the ADF and send the SC code accordingly.

There is electrical noise on the power cord.

ADF connection is poor.

ADF is damaged.

IPU damage (IPU located on BICU).

• Determine if there is electrical noise on the power cord.

Check the wire connection between ADF and BICU.

• Replace ADF

• Replace BICU

SC621-01

D

BICU>Final Processor Communication Error: Interrupt Error

During communication with the final processor MBX, BICU received an interrupt sent by the final processor

(Weak) signal.

• Loose, damaged, or defective wiring between the I/F and the host or upstream final processor • Poor circuit breaker switch

Loose, damaged, or defective power cord

Poor peripheral device control board

Check the wiring between the final processor I/F and the host or upstream unit.

If the peripheral device is equipped with a circuit breaker switch, test the switch. If the peripheral device has a separate power cord, check the power cord. Replace the peripheral unit control board.

SC621-02

D

BCU>Final processor communication error: timeout error

During the communication between the final processor MBX and BICU, even after three attempts

No ACK signal detected within 100 milliseconds.

The serial line level is unstable and there is external noise on the line
• Loose, damaged, or defective wiring between the I/F and the host or upstream final processor • Poor circuit breaker switch

Loose, damaged, or defective power cord

Poor peripheral device control board

• Bad BICU

• Determine if there is electrical noise around the power cord or machine.

Check the wiring between the final processor I/F and the host or upstream unit. If the peripheral device is equipped with a circuit breaker switch, test the switch.

If the peripheral device has a separate power cord, check the power cord. Replace the peripheral unit control board.

• Replace BICU

SC626-01

D

BICU, LCIT communication error: interrupt reception error

During communication with LCIT, BICU received an interrupt (weak) signal.

The serial line connection is unstable

There is external noise on the line

The LCIT connection of the host is loose, damaged, or poor

• Defective LCIT control board

• Bad BICU

• Determine if there is electrical noise around the power cord or machine. Check the I/F wiring of the LCIT on the right side of the host.

Check if the wire connectors are damaged.

Ensure that the connector is locked and connected.

Replace the LCIT control board.

• Replace the BICU.

SC626-02

D

BICU, LCIT communication error: timeout error

When a data frame is sent to LCIT and no ACK signal is received within 100 milliseconds,

And it has not been received after 3 retries.

The serial line connection is unstable

There is external noise on the line

The LCIT connection of the host is loose, damaged, or poor

• Defective LCIT control board

• Bad BICU

• Determine if there is electrical noise around the power cord or machine. Check the I/F wiring of the LCIT on the right side of the host.

Check if the wire connectors are damaged.

Ensure that the connector is locked and connected.

Replace the LCIT control board.

• Replace the BICU.

SC628-01

B

IOB-CACCNT communication terminal error only in Japan

After sending the error code, the operation panel displays the message: 'Maintenance required for section V'. The capacitor unit stops charging and discharging.

No interrupt (weak) signal was sent during startup, or an interrupt (weak) signal was received after the communication line was connected to CAPCNT.

The machine sets the charging/discharging control to the off state, but the machine can still continue to perform actions that do not require the use of capacitors.

The serial line is unstable

There is external electrical noise around the power cord or machine.

IOB-CACNT wire harness short circuit

• Damaged capacitor control board (CAPCNT)

• Turn off and then turn on the machine.

If the problem still exists, check the IOB-CACNT wiring harness and connectors, and replace them if damaged.

Replace the capacitor control board (CAPCNT).

SC628-02

B

IOB-CACNT communication timeout error only in Japan

After sending a frame of data to CAPCNT, no ACK was received within 100 milliseconds.

The serial line is unstable

There is external electrical noise around the power cord or machine.

IOB-CACNT wire harness short circuit

• Damaged capacitor control board (CAPCNT)

• Turn off and then turn on the machine.

If the problem still exists, check the IOB-CACNT wiring harness and connectors, and replace them if damaged.

Replace the capacitor control board (CAPCNT).

SC641-00

D

Communication error between BICU and controller

CTL

The RAPI protocol sent a frame of data from the controller to the BICU, but the BICU did not provide feedback. Try every 100 milliseconds, but after three attempts, no feedback has been received. The RAPI driver did not turn on at startup or sent four retry errors during operation. Attempt every 100 milliseconds, but after three attempts, no feedback from the engine has been received.

Poor error between control board and BICU.

Control board or controller software error

• Bad BICU

Poor controller board

Check if the wiring harness and connectors between BICU and control board are loose or damaged. • Turn off and then turn on the machine.

• Replace the BICU.

• Replace the controller board.

SC664-01

VODKA 1 SRAM access permission error (no write permission)

After the machine is turned on or off energy-saving mode, VODKA (on IOB) and

The connection signal between SRAM is incorrect.

• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB

• Bad BICU

Turn off and then turn on the main power switch.

If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged.

Replace IOB.

• Replace the BICU.

SC664-02

VODKA 1 SRAM write error (abnormal write result)

After the machine is turned on or off energy-saving mode, VODKA (on IOB) and

The connection signal between SRAM is incorrect.

• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB

• Bad BICU

Turn off and then turn on the main power switch.

If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged.

Replace IOB.

• Replace the BICU.

SC664-03

VODKA 1 program startup error

After the machine is turned on or off energy-saving mode, VODKA (on IOB) and

The connection signal between SRAM is incorrect.

• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB

• Bad BICU

Turn off and then turn on the main power switch.

If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged.

Replace IOB.

• Replace the BICU.

SC664-11

VODKA 2 SRAM access permission error (no write permission)

After the machine is turned on or off energy-saving mode, VODKA 2 (on IOB) and

The connection signal between SRAM is incorrect.

• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB

• Bad BICU

Turn off and then turn on the main power switch.

If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged.

Replace IOB.

• Replace the BICU.

SC664-12

VODKA 2 SRAM write error (abnormal write result)

After the machine is turned on or off energy-saving mode, VODKA 2 (on IOB) and

The connection signal between SRAM is incorrect.

• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB

• Bad BICU

Turn off and then turn on the main power switch.

If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged.

Replace IOB.

• Replace the BICU.

SC664-13

VODKA 2 software startup error

After the machine is turned on or off energy-saving mode, VODKA 2 (on IOB) and

The connection signal between SRAM is incorrect.

• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB

• Bad BICU

Turn off and then turn on the main power switch.

If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged.

Replace IOB.

• Replace the BICU.

SC664-21

VODKA 3 SRAM access permission error (no write permission)

After the machine is turned on or off energy-saving mode, VODKA 3 (on IOB) and

The connection signal between SRAM is incorrect.

• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB

• Bad BICU

Turn off and then turn on the main power switch.

If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged.

Replace IOB.

• Replace the BICU.

SC664-22

VODKA 3 SRAM write error (abnormal write result)

After the machine is turned on or off energy-saving mode, VODKA 3 (on IOB) and

The connection signal between SRAM is incorrect.

• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB

• Bad BICU

Turn off and then turn on the main power switch.

If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged.

Replace IOB.

• Replace the BICU.

SC664-23

VODKA 3 software startup error

After the machine is turned on or off energy-saving mode, VODKA 3 (on IOB) and

The connection signal between SRAM is incorrect.

• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB

• Bad BICU

Turn off and then turn on the main power switch.

If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged.

Replace IOB.

• Replace the BICU.

SC665-04

D

IOB startup failure error

There is an issue with the IOB_WAKE signal:
When exiting the WAKE state, an abnormal IOB_WAKE signal was detected. This issue occurred when resetting three VODKA modules on IOB.

Detected IOB_WAKE signals sent by three VODKA modules on IOB, but IOB is still in WAKE state.

If the machine detects any IOB_WAKE signal sent by any VODKA module on the IOB, it will not release the IOB_WAKE state.

• BICU-IOB wires or connectors are loose, damaged, or defective • PSU 5V output is not available

• IOB damage

RYB is damaged

BICU damage

Check the BICU-IOB wiring harness and connectors, and replace them if damaged. Replace the PSU.

Replace IOB.

Replace RYB.

• Replace the BICU.

SC669-01

ID error when opening NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-02

Channel error when NVRAM is turned on

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-03

Device error when NVRAM is turned on

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-04

Communication interruption error when NVRAM is turned on

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-05

Communication timeout error when NVRAM is turned on

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-06

Run interrupt error when NVRAM is turned on

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-07

Buffer full error when opening NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-08

No error codes when NVRAM is turned on

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-09

ID error when NVRAM is turned off

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-10

No error code when NVRAM is turned off

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-11

ID error when writing data to NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-12

Channel error occurred when writing data to NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-13

Device error when writing data to NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-14

Communication interruption error when writing data to NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-15

Communication timeout error when writing data to NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-16

Run interrupt error when writing data to NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-17

Buffer full error when writing data to NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-18

No error codes when writing data to NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-19

ID error when reading data from NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-20

Channel error when reading data from NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-21

Device error when reading data from NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-22

Communication error when reading data from NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-23

Communication timeout error when reading data from NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-24

Running error when reading data from NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-25

Buffer full error when reading data from NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-26

No error codes when reading data from NVRAM

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-27

ID error during NVRAM device detection

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-28

Channel errors during NVRAM device detection

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-29

Equipment errors during NVRAM device detection

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-30

Communication interruption error during NVRAM device detection

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM.

• Replace the BICU.

SC669-31

Communication timeout error during NVRAM device detection

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position).

Replace NVRAM.

• Replace the BICU.

SC669-32

Running interrupt error during NVRAM device detection

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position).

Replace NVRAM.

• Replace the BICU.

SC669-33

Buffer full error during NVRAM device detection

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position).

Replace NVRAM.

• Replace the BICU.

SC669-34

No error codes detected during NVRAM device testing

An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM

All failed.

• Electronic noise

NVRAM is not installed on BICU

• Incorrect installation of NVRAM

NVRAM damage

BICU damage

• Turn off and then turn on the machine.

If the problem still exists, first determine whether there is electrical noise around the power cord or machine.

Remove the rear cover and check the NVRAM on the BICU.

Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged.

Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position).

Replace NVRAM.

• Replace the BICU.

SC670-01

D

Engine startup error

CTL

When the machine was turned on, BICU failed to respond within the specified time.

• Loose, disconnected or damaged wiring between BICU and controller board • Poor BICU

Poor controller board

Check the wire harness connection between BICU and controller board. Check the wiring harness and replace it if it is damaged.

• Replace the BICU.

• Replace the controller board.

SC670-02

D

After starting, the engine stops

CTL

Unexpected situations occur (hardware damage, software failure, electrical noise) that force the CPU or

VODKA reset on BICU.

After resetting the ENGRDY signal, unexpected issues occurred. The machine switches to engine stop mode.

However, after the machine shuts down due to unstable circuits, the controller will first shut down the controller board, so the error will only be detected after 10 seconds.

• Turn off and then turn on the machine.

Check if the connectors and wiring harnesses between BICU and controller board are damaged, loose, or disconnected.

Update firmware
If these measures cannot solve the problem, the controller board needs to be replaced according to the following steps: Replace BICU

• Replace PSU

• Replace the control board

SC672-1

0

D

Controller startup error

CTL

After the machine power is turned on, communication between the controller and the control panel is not established.

• Controller stops

• Incorrect board installation

Poor controller board

Loose, damaged, or defective connectors on the control panel

• Controller later stage

Turn off/on the main power supply.

Check the connection of the controller board.

• Replace the controller board.

Check the control panel wiring.

SC672-1

1

D

Controller startup error

CTL

After turning on the machine, communication between the controller and the control panel was not established, or it started normally

Communication with the controller was interrupted afterwards.

• Controller stops

• Incorrect board installation

Poor controller board

Loose, damaged, or defective connectors on the control panel

• Controller later stage

Turn off/on the main power supply.

Check the connection of the controller board.

• Replace the controller board.

Check the control panel wiring.

SC672-1

2

D

Controller startup error

CTL

Communication interruption between the controller and the system after normal startup.

• Controller stops

• Incorrect board installation

Poor controller board

Loose, damaged, or defective connectors on the control panel

• Controller later stage

Turn off/on the main power supply.

Check the connection of the controller board.

• Replace the controller board.

Check the control panel wiring.

SC672-1

3

D

Controller startup error

CTL

The control panel detected that the controller has stopped.

• Controller stops

• Incorrect board installation

Poor controller board

Loose, damaged, or defective connectors on the control panel

• Controller later stage

Turn off/on the main power supply.

Check the connection of the controller board.

• Replace the controller board.

Check the control panel wiring.

SC672-9

9

D

Controller startup error

CTL

The operation panel software ended abnormally.

• Controller stops

• Incorrect board installation

Poor controller board

Loose, damaged, or defective connectors on the control panel

• Controller later stage

Turn off/on the main power supply.

Check the connection of the controller board.

• Replace the controller board.

Check the control panel wiring.

SC689-01

C

Proximity sensor malfunction: Error 1

The proximity sensor remains on for more than 24 hours (detects presence)

The operator is unable to work properly.

The sensor is damaged and therefore remains in an open state.

Enter user tool mode and set the sensor to 'disabled'. (Default: enabled) Therefore, no fault information will appear before replacing the sensor.

Replace the sensor and its components.

SC689-02

C

Proximity sensor malfunction: Error 2

The proximity sensor cannot detect the presence of the operator (always in a closed state), even if the operator has performed 20 operations on the machine: using the operation panel, opening/closing ADF, placing original documents, etc

Open/close the front door, open/close the paper tray. The operator can continue to use the machine (only when the sensor function is disabled).

The sensor is damaged, so it is always in a closed state.

Enter user tool mode and set the sensor to 'disabled'. (Default: enabled) Therefore, no fault information will appear before replacing the sensor.

Replace the sensor and its components.

SC700: Peripheral devices

SC700-01

D

ADF base lifting motor error

After the bottom plate lifting motor is turned on to raise or lower the bottom plate, the bottom plate position sensor is not turned on.

-Or-
After the bottom plate lifting motor is turned on to raise or lower the bottom plate, the bottom plate HP sensor is not turned off.

The bottom plate lifting motor raises and lowers the bottom plate on which the original manuscript is placed.

If the output of the bottom position sensor does not change after the bottom rises or falls, the ADF will send a signal to the machine when the problem first occurs, indicating that there is a problem with the ADF's operation.

When the problem occurs for the second time, ADF sends a paper jam error signal.

The bottom plate position sensor has no output result

The in-situ sensor on the bottom plate has no output result

The bottom motor is not running

ADF motherboard malfunction

Check the wiring harness and connectors of the baseplate position sensor and baseplate HP sensor.

Check the wiring harness and connectors of the bottom plate lifting motor.

Replace the bottom plate position sensor.

Replace the original sensor on the base plate.

Replace the bottom plate lifting motor.

• Replace the ADF motherboard.

SC700-02

D

ADF original paper rubbing motor error

The paper rolling motor is running, but the status of the paper rolling in-situ sensor has not changed.

Under normal circumstances, the paper picking motor rotates to lower the paper picking roller to the surface of the original manuscript at the top of the raised paper stack, separating and conveying the original manuscript.

The in-situ sensor of the paper roll detects the lifting of the paper roll, but if the sensor has no output, the ADF will send a signal to the host, indicating that there is a problem with the operation of the original paper roll program.

When the problem occurs for the second time, ADF sends a paper jam signal.

Due to loose, damaged, or defective sensor wires and connectors, the in-situ sensor for paper rubbing did not emit any signal.

Poor in-situ sensor for paper rubbing
Loose, damaged, or defective wires or connectors of the paper rolling motor. Poor paper rubbing motor.

ADF motherboard malfunction

Check if the wiring harness and connectors of the in-situ sensor for paper rubbing are damaged. If damaged, replace them.

Check the wiring harness and connectors of the paper rolling motor sensor, and replace them if damaged. Check the ADF motherboard wiring harness and connectors.

Replace the in-situ sensor for paper rubbing.

Replace the paper rubbing motor.

• Replace the ADF motherboard.

SC700-04

D

ADF paper feeding motor error

During the operation of the feed motor, the machine detected an error signal.

When an error or overload signal is detected in the feed motor encoder register or encoder channel A (B), a problem is detected.

But the second time the problem occurred, the ADF sent a paper jam signal.

After the machine sends the drive command, the encoder pulse does not change, indicating that there is a problem in the encoder channel.

If the PWM duty cycle is consistently higher than the preset value, it indicates an overload error.

Paper jam in the paper path

Motor overload caused by obstruction

Loose, damaged, or defective motor wiring harness

Motor bracket and motor installation errors

Poor paper feeding motor

Check for paper jams, paper scraps, etc. in the paper feeding path.

Check the area around the paper feeding motor and remove all obstacles that may interfere with the motor's operation.

Check if the wire harness and connectors of the paper feeding motor are damaged. If damaged, replace them.

Check if the installation of the paper feeding motor and its bracket is correct.

Replace the paper feeding motor.

SC700-05

D

ADF feed motor error

The machine detected an error signal during the operation of the motor.

When an error or overload signal is detected in the feed motor encoder register or encoder channel A (B), a problem is detected.

But the second time the problem occurred, the ADF sent a paper jam signal.

After the machine sends the drive command, the encoder pulse does not change, indicating that there is a problem in the encoder channel.

If the PWM duty cycle is consistently higher than the preset value, it indicates an overload error.

Paper jam in the paper path

Motor overload caused by obstruction

Loose, damaged, or defective motor wiring harness

Motor bracket and motor installation errors

Poor feeding motor

Check for paper jams, paper scraps, etc. in the paper feeding path.

Check the area around the paper feeding motor and remove all obstacles that may interfere with the motor's operation. Check the wire harness and connectors of the feed motor, and replace them if damaged.

Check if the installation of the feed motor and its bracket is correct.

Replace the paper feeding motor.

SC700-06

D

ADF conveyor motor error

The machine detected an error signal during the operation of the motor.

When an error or overload signal is detected in the encoder register and encoder channel A (B) of the transmission motor, a problem is detected.

But the second time the problem occurred, the ADF sent a paper jam signal.

After the machine sends the drive command, the encoder pulse does not change, indicating that there is a problem in the encoder channel.

If the PWM duty cycle is consistently higher than the preset value, it indicates an overload error.

Paper jam in the paper path

Motor overload caused by obstruction

Loose, damaged, or defective motor wiring harness

Motor bracket and motor installation errors

Poor transmission motor

Check for paper jams, paper scraps, etc. in the paper feeding path.

Check the area around the conveyor motor and remove all obstacles that may interfere with the motor's operation.

Check the wiring harness and connectors of the relay motor, and replace them if damaged.

Check if the installation of the conveyor motor and its bracket is correct.

Replace the conveyor motor.

SC700-07

D

ADF scanning motor error

The machine detected an error signal during the operation of the motor.

When errors or overload signals are detected in the encoder register and encoder channel A (B) of the scanning motor, a problem is detected.

But the second time the problem occurred, the ADF sent a paper jam signal.

After the machine sends the drive command, the encoder pulse does not change, indicating that there is a problem in the encoder channel.

If the PWM duty cycle is consistently higher than the preset value, it indicates an overload error.

Paper jam in the paper path

Motor overload caused by obstruction

Loose, damaged, or defective motor wiring harness

Motor bracket and motor installation errors

Poor scanning motor

Check for paper jams, paper scraps, etc. in the paper feeding path.

Check the area around the scanning motor and remove all obstacles that may interfere with the motor's operation.

Check if the wiring harness and connectors of the scanning motor are damaged. If damaged, replace them.

Check if the installation of the relay motor and its bracket is correct.

Replace the scanning motor.

SC700-09

D

ADF paper output motor error

The machine detected an error signal during the operation of the motor.

When an error is detected in the encoder register of the paper output motor or encoder channel A (B), or an overload signal is detected, a problem is detected.

But the second time the problem occurred, the ADF sent a paper jam signal.

After the machine sends the drive command, the encoder pulse does not change, indicating that there is a problem in the encoder channel.

If the PWM duty cycle is consistently higher than the preset value, it indicates an overload error.

Paper jam in the paper path

Motor overload caused by obstruction

Loose, damaged, or defective motor wiring harness

Motor bracket and motor installation errors

Poor paper output motor

Check for paper jams, paper scraps, etc. in the paper feeding path.

Check the area around the paper output motor and remove all obstacles that may interfere with the motor's operation.

Check if the wire harness and connectors of the paper output motor are damaged. If they are damaged, replace them. Check if the installation of the paper output motor and its bracket is correct.

Replace the paper output motor.

SC702-04

D

ADF protection circuit error 4

During the activation of the main 24V power supply, there was a problem with the interlock power protection circuit. Paper rolling motor

The short circuit problem of the bottom lifting motor or wire harness triggers the tripping of the interlock power protection circuit.

Poor motor or wiring on the interlock circuit.

Check the wiring harness and switches of the interlock power protection circuit.

Check all wiring harnesses and connectors of the motor ADF motherboard, and replace them if damaged. Replace the motherboard.

SC702-05

ADF protection circuit error 5

During the activation of the main 24V power supply, there was a problem with the interlock power protection circuit.

Loose, damaged, or defective wires or switches in the interlock power circuit. Loose, damaged, or defective motor wires or connectors.

Motor malfunction.

Check the wiring harness and connectors of the interlock power protection circuit, and verify if the switch is installed correctly.

Check all motor wiring harnesses and connectors, and replace them if damaged.

Use SP6007 (ADF input check) and SP6008 (ADF output check) to check if all ADF wiring harnesses and motors are functioning properly. If they are faulty, replace them.

Check the ADF motherboard wiring harness and connectors.

• Replace ADF motherboard

SC720-01

D

Downstream unit error (3K/2K final processor)

After sending three signals to downstream units to establish communication, no feedback was received.

The downstream I/F wiring harness or connector is loose, damaged, or defective. Downstream unit motherboard malfunction

• Poor host controller board

Check if the I/F wiring harness is loose or damaged.

Replace the downstream unit motherboard.

Replace the host controller board.

SC720-03

D

Overload protection circuit short circuit 1 (3K/2K final processor)

The blown fuse interrupted the overload protection circuit. If the machine does not automatically restart, it means the fuse

Burnt out.

Motor overload

Loose, damaged, or defective motor wires or connectors

• Poor motor

• Defective electromagnet

Check if there are any obstacles in the area around the motor and electromagnet.

Check the wiring harness and connectors of the motor and electromagnet, and replace them if damaged.

Use SP6007 (ADF input check) and SP6008 (ADF output check) to check if all ADF wiring harnesses and motors are functioning properly. If they are faulty, replace them.

SC720-04

D

Overload protection circuit short circuit 2 (email)

The blown fuse interrupted the overload protection circuit.

Email malfunction caused the final processor to malfunction.

Motor overload

Loose, damaged, or defective motor wires or connectors

• Poor motor

• Defective electromagnet

Check the wiring harness and connectors of the email main motor, motherboard, and electromagnet, and replace them if damaged.

Replace the main motor

Replace the electromagnet

Replace the motherboard.

SC720-06

C

NVRAM access error (3K/2K final processor)

An error occurred while accessing the NVRAM memory of the final processor.

Poor or damaged NVRAM memory

• Replace the final processor motherboard

SC720-10

D

Paper feeding motor error (3K/2K final processor)

Detected a problem with the motor drive board that controls the DC motor. First time detecting this issue

When the problem is detected for the second time, send this SC code.

Loose, damaged, or defective motor wires or connectors.

Poor motor or motor drive board.

Check the motor wiring harness and connectors, and replace them if damaged. Replace the feed motor.

Replace the final processor motherboard.

SC720-11

D

Horizontal transfer motor error (3K/2K final processor)

Detected a problem with the motor drive board that controls the DC motor. First time detecting this issue

When the problem is detected for the second time, send this SC code.

Loose, damaged, or defective motor wires or connectors.

Poor motor or motor drive board.

Check the motor wiring harness and connectors, and replace them if damaged. Replace the horizontal conveyor motor.

Replace the final processor motherboard.

SC720-13

B

Relay motor error (3K/2K final processor)

Detected a problem with the motor drive board that controls the DC motor. First time detecting this issue

When the problem is detected for the second time, send this SC code.

Loose, damaged, or defective motor wires or connectors.

Poor motor or motor drive board.

Check the motor wiring harness and connectors, and replace them if damaged. Replace the relay motor.

Replace the final processor motherboard.

SC720-15

B

Pre stacking conveyor motor error (3K/2K final processor)

Detected a problem with the motor drive board that controls the DC motor. First time detecting this issue

When the problem is detected for the second time, send this SC code.

Loose, damaged, or defective motor wires or connectors.

Poor motor or motor drive board.

Check the motor wiring harness and connectors, and replace them if damaged. Replace the pre stack conveyor motor.

Replace the final processor motherboard.

SC720-17

B

Paper output motor error (3K/2K final processor)

Detected a problem with the motor drive board that controls the DC motor. First time detecting this issue

When the problem is detected for the second time, send this SC code.

Loose, damaged, or defective motor wires or connectors.

Poor motor or motor drive board.

Check the motor wiring harness and connectors, and replace them if damaged. Replace the paper output motor.

Replace the final processor motherboard.

SC720-20

B

Wrong motor for the lower connecting door (3K/2K final processor)

The lower gate does not return to its original position within the specified number of pulses (p0), or the number of pulses generated during the process of moving the gate out of its original position exceeds the threshold. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send this SC code.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

Loose, damaged, or defective wires or connectors of the in-situ sensor of the flexible door.

• Poor motor

The in-situ sensor of the live door is faulty.

Check if there are any obstacles around the motor that interfere with its operation.

Check the wiring harness and connectors of the articulated door motor, and replace them if damaged.

Check the connector and wiring harness of the in-situ sensor of the flexible door, and replace them if damaged. Replace the motor of the connecting door.

Replace the in-situ sensor of the connecting door.

Replace the final processor motherboard.

SC720-24

B

Paper guide motor error (3K/2K final processor)

The paper guide motor does not return to its original position within the specified number of pulses (p0), or the connecting door is removed

The number of pulses generated during the in-situ process exceeds the threshold.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

The wires or connectors of the in-situ sensor for the paper guide plate are loose, damaged, or defective.

• Poor motor

The in-situ sensor of the paper guide plate is defective.

Check if there are any obstacles around the motor that interfere with its operation.

Check the wire harness and connectors of the paper guide motor, and replace them if damaged.

Check the connector and wiring harness of the in-situ sensor of the paper guide plate, and replace them if damaged. Replace the paper guide motor.

Replace the in-situ sensor of the paper guide plate.

Replace the final processor motherboard.

SC720-25

D

Drilling drive motor error (3K/2K final machine)

The punching unit fails to return to its original position within the specified number of pulses (p0), or the number of pulses generated during the process of moving the active gate out of its original position exceeds the threshold. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

The in-situ sensor wires or connectors of the punching unit are loose, damaged, or defective.

• Poor motor

The in-situ sensor of the punching unit is defective.

Check if there are any obstacles around the motor that interfere with its operation.

Check the wiring harness and connectors of the punching motor, and replace them if damaged.

Check the connector and wiring harness of the in-situ sensor of the punching unit, and replace them if damaged. Replace the punching drive motor.

Replace the in-situ sensor of the punching unit.

Replace the final processor motherboard.

SC720-27

D

Drilling mobile motor error (3K/2K final machine)

The punching mobile motor does not return to its original position within the specified number of pulses (p0), or the number of pulses generated during the process of moving the active gate out of its original position exceeds the threshold. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

The in-situ sensor wires or connectors of the punching unit are loose, damaged, or defective.

• Poor motor

The in-situ sensor of the punching unit is defective.

Check if there are any obstacles around the motor that interfere with its operation.

Check the wiring harness and connectors of the drilling mobile motor, and replace them if damaged.

Check the connector and wiring harness of the in-situ sensor of the punching unit, and replace them if damaged. Replace the punching mobile motor.

Replace the in-situ sensor of the punching unit.

Replace the final processor motherboard.

SC720-28

D

Paper position sensor error (3K/2K final processor)

The punching unit fails to return to its original position within the specified number of pulses (p0), or the number of pulses generated during the process of moving the active gate out of its original position exceeds the threshold.

When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

The wiring harness or connector of the Paper Position (CIS) sensor is loose, damaged, or defective.

• Poor motor

• Poor sensor

Check if there are any obstacles around the motor that interfere with its operation.

Check the wiring harness and connectors of the drilling mobile motor, and replace them if damaged.

Check the connector and wiring harness of the in-situ sensor of the punching unit, and replace them if damaged. Replace the punching mobile motor.

Replace the in-situ sensor of the punching unit.

Replace the final processor motherboard.

SC720-30

B

Paper cutting machine motor error (3K/2K final processor)

The front or rear paper aligning machine fence does not return to its original position within the specified number of pulses (p0), or the number of pulses generated during the process of moving the connecting door out of its original position exceeds the threshold. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload.

Motor wires or sensors are loose, damaged, or defective.

The front or rear paper alignment machine motor is faulty.

The in-situ sensor of the front or rear paper alignment machine fence is faulty.

Check if there are any obstacles around the motor that interfere with its operation.

Check the wiring harness and connectors of the front and rear paper alignment machine motors, and replace them if damaged.

Check the wiring harness and connectors of the in-situ sensors on the front and rear paper machine railings, and replace them if damaged.

Replace the faulty motor.

Replace faulty sensors.

Replace the final processor motherboard.

SC720-33

B

Positioning roller lifting motor error (3K/2K final processor)

The positioning roller does not return to its original position within the specified number of pulses (p0), or the number of pulses generated during the process of moving the connecting door out of its original position exceeds the threshold.

When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload.

Motor wires or sensors are loose, damaged, or defective.

Poor positioning roller lifting motor.

Poor positioning roller in-situ sensor.

Check if there are any obstacles around the motor that interfere with its operation.

Check the wire harness and connectors of the positioning roller motor.

Check the wiring harness and connectors of the in-situ sensor of the positioning roller, and replace them if damaged. Replace the positioning roller lifting motor.

Replace the in-situ sensor of the positioning roller.

Replace the final processor motherboard.

SC720-34

B

Positioning roller drive motor error (3K/2K final processor)

Detected an error on the motor drive board controlling the DC motor. This error occurred for the first time

When the error occurs, send a paper jam error alarm. When the error occurs for the second time, send this SC code.

Motor overload

Loose, damaged, or defective motor wires or connectors.

Poor motor or motor drive board

Check if there are any obstacles around the motor that interfere with its operation. Replace the positioning roller drive motor.

Replace the final processor motherboard.

SC720-35

B

TE pressing motor error (3K/2K final processor)

Detected an error on the motor drive board controlling the DC motor. TE (rear end) pressure plate not available

Return to or remove from the original position within the specified time.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

The wiring harness or connector of the TE pressure plate in-situ sensor is loose, damaged, or defective.

• Poor in-situ sensor

Poor motor or motor drive board.

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wiring harness and connectors of the in-situ sensor, and replace them if damaged. Replace the TE pressure plate in-situ sensor.

Replace the TE pressure motor.

Replace the final processor motherboard.

SC720-41

B

Paper feeding belt motor error (3K/2K final processor)

An error has been detected on the motor drive board that controls the operation of the DC motor, and the paper output belt has not returned to its original position within the specified number of pulses, or the sprocket teeth have not left their original position within the specified number of pulses. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

The wiring harness or connector of the in-situ sensor for the paper conveyor belt is loose, damaged, or defective.

• Poor in-situ sensor

Poor motor or motor drive board.

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wiring harness and connectors of the in-situ sensor of the paper belt, and replace them if damaged. Replace the in-situ sensor of the paper conveyor belt.

Replace the paper belt motor.

Replace the final processor motherboard.

SC720-42

B

Page corner stapler mobile motor error (3K/2K final processor)

The stapler did not return to its original position or leave its original position within the specified number of pulses. This error occurred for the first time

When the error occurs, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

Loose, damaged or defective wires or connectors of the in-situ sensor of the stapler.

• Poor in-situ sensor

Poor motor or motor drive board.

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wires and connectors of the in-situ sensor of the stapler. If they are damaged, they must be replaced. Replace the original sensor of the page corner stapler.

Replace the footer stapler mobile motor.

Replace the final processor motherboard.

SC720-44

B

Page corner stapler motor error (3K/2K final processor)

The corner stapler did not leave its original position within the specified time. When this error first occurs, the machine will

Send a paper jam signal, and when it appears for the second time, issue this SC code.

Motor overload (excessive amount of bound paper).

Loose, damaged, or defective motor wires or connectors.

The sensor wires or connectors of the page corner stapler are loose, damaged, or defective.

• Poor in-situ sensor

Poor motor or motor drive board.

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the connector and wiring harness of the in-situ sensor of the page corner stapler, and replace them if damaged.

Replace the original sensor of the page corner stapler.

Replace the corner stapler motor.

Replace the final processor motherboard.

SC720-50

B

Binding machine side panel motor error (2K final processor)

The side panel does not return to its original position within the specified number of pulses, or the number of pulses generated during the removal process exceeds the threshold.

When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload
The wiring harness or connector of the side fence motor is loose, damaged, or defective.

The wiring harness or connector of the in-situ sensor on the side panel is loose, damaged, or defective. Poor motor for the front or rear side panel.

Poor in-situ sensors on the front or rear side panels.

Check if there are any obstacles around the motor that interfere with its operation.

Check the wiring harness and connectors of the front and rear binding side panel motors, and replace them if damaged.

Check the wiring harness and connectors of the in-situ sensors on the side panels of the front and rear binders, and replace them if damaged.

Replace the front or rear side panel motor.

Replace the front or rear side panel in-situ sensor.

SC720-51

B

Bottom fence motor error (2K final processor)

The bottom fence did not return to its original position or leave its original position within the specified number of pulses. This error occurred for the first time

When the error occurs, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload
Loose, damaged or defective wires or connectors of the bottom fence motor. The connector of the in-situ sensor on the bottom fence board is loose, damaged, or defective. The motor on the bottom fence of the booklet is defective.

The in-situ sensor on the bottom fence of the booklet is faulty.

Check if there are any obstacles around the motor that interfere with its operation.

Check the wires and connectors of the bottom fence motor, and replace them if damaged.

Check the wires and connectors of the in-situ sensor on the bottom fence board, and replace them if damaged. Replace the bottom fence motor.

Replace the in-situ sensor of the bottom fence board.

SC720-52

B

Folding board motor error (3K/2K final processor)

The folding board did not return to its original position or leave its original position within the specified number of pulses. This error appears for the first time

At this time, the machine will emit a paper jam signal, and when it occurs for the second time, this SC code will be issued.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

Loose, damaged or defective wires or connectors of the folding board in-situ sensor.

• Poor in-situ sensor

• Poor motor

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the connector and wiring harness of the folding board in-situ sensor, and replace them if damaged. Replace the folding board in-situ sensor.

Replace the folding board motor.

Replace the final processor motherboard.

SC720-53

B

Brochure bottom fence motor error (2K final processor)

The number of pulses generated during the process of the bottom fence not returning to its original position within the specified number of pulses or being removed from its original position exceeds the threshold. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

The wiring harness or connector of the in-situ sensor on the bottom fence board is loose, damaged, or defective.

• Poor in-situ sensor

• Poor motor

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the connector and wiring harness of the in-situ sensor on the bottom fence board, and replace them if damaged. Replace the in-situ sensor of the bottom fence board.

Replace the bottom fence motor.

Replace the final processor motherboard.

SC720-54

B

Paper stack conveyor motor error (2K final processor)

If there is a short circuit or overheating problem with the motor drive board controlling the DC motor, a paper jam error alarm will be sent when the problem is detected for the first time, and the SC code will be sent when the problem is detected for the second time.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

• Poor motor

Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged.

• Replace the motor

Replace the final processor motherboard.

SC720-60

B

Booklet binding machine motor error (2K final processor)

The booklet binding unit did not return to its original position within the specified time (t0 seconds) or did not leave its original position within the specified time (t1 seconds). When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

The wires or connectors of the in-situ sensor of the booklet stapler are loose, damaged, or defective. The motor of the booklet stapler is faulty.

The in-situ sensor of the booklet stapler is faulty.

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace the original sensor of the booklet stapler.

Replace the motor of the booklet stapler.

Replace the final processor motherboard.

SC720-70

B

Final processor paper tray lifting motor error (3K/2K final processor)

Detected a problem (overload) with the motor controller, but the status of the paper height sensor in the moving paper tray has not changed.

After the specified time for the paper tray to descend, the sensor remains on to detect the top of the paper stack.

Alternatively, the sensor still fails to detect the top of the paper tray after the specified rise time.

When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

The wiring harness or connector of the in-situ sensor for the lifting paper tray is loose, damaged, or defective. The paper tray lifting motor is defective.

Poor in-situ sensor of paper tray.

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace the in-situ sensor of the paper tray.

Replace the paper tray lifting motor.

Replace the final processor motherboard.

SC720-71

D

Mobile motor error (3K/2K final processor)

Not returning to the original position within the specified number of pulses (p0), or not leaving the original position within the specified number of pulses.

When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

The wires or connectors of the in-situ sensor for moving the paper tray are loose, damaged, or defective. Poor movement of the paper output motor.

The in-situ sensor of the mobile paper tray is faulty.

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace the in-situ sensor of the mobile paper tray.

Replace the mobile paper output motor.

Replace the final processor motherboard.

SC720-72

B

Front moving paper alignment machine motor error (3K/2K final processor)

The front moving paper machine fence does not return to its original position within the specified number of pulses, or does not leave its original position within the specified number of pulses. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

The in-situ sensor wires and connectors of the mobile paper tray alignment machine are loose, damaged, or defective. The motor of the front moving paper aligning machine is faulty.

The in-situ sensor of the moving paper tray alignment machine is faulty.

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wires and connectors of the paper output sensor on the mobile paper tray. If they are damaged, they must be replaced.

Replace the in-situ sensor of the mobile paper tray alignment machine.

Replace the motor of the mobile paper tray alignment machine.

Replace the final processor motherboard.

SC720-73

B

Mobile paper alignment machine fence retraction motor error (3K/2K final processor)

The board of the paper cutting machine does not return to its original position within the specified number of pulses, or does not leave its original position within the specified number of pulses. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

Move the paper straightener back to its original position, and the sensor wires, connectors, or connections are loose, damaged, or defective. The motor for retracting the board of the moving paper machine is faulty.

The sensor for retracting the moving paper machine to its original position is faulty.

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace the retract sensor of the mobile paper alignment machine.

Replace the retraction motor of the mobile paper alignment machine's fence board.

Replace the final processor motherboard.

SC720-74

B

Drag roller retraction motor error (3K/2K final machine)

The dragging roller does not return to its original position within the specified number of pulses, or does not leave its original position within the specified number of pulses. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

Move the paper straightener back to its original position, and the sensor wires, connectors, or connections are loose, damaged, or defective. The motor for retracting the drag roller is faulty.

The sensor for retracting the moving paper machine to its original position is faulty.

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace the retract sensor of the mobile paper alignment machine.

Replace the motor for retracting the drag roller.

Replace the final processor motherboard.

SC720-75

B

Drag roller drive motor error (3K/2K final processor)

There is an error on the motor drive board that controls the operation of this DC motor. The roller has not returned to its original position within the specified time, or the roller has not left its original position within the specified time. When this error first occurs, the machine emits a paper jam signal, and when it occurs again, it emits this SC code.

Motor overload.

Loose, damaged, or defective motor wires or connectors.

• Loose, damaged or defective wires and connectors of the in-situ sensor of the drag roller.

• Poor motor

The sensor for retracting the moving paper machine to its original position is faulty.

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace the retract sensor of the mobile paper alignment machine.

Replace the drive motor of the drag roller.

Replace the final processor motherboard.

SC720-80

D

Overload protection circuit error 3 (3K/2K final processor)

The blown fuse interrupted the overload protection circuit.

Loose, damaged, or defective wires or switches in the interlock power circuit. Loose, damaged, or defective motor wires or connectors.

Loose, damaged or defective electromagnetic wires and connectors.

Defective electromagnet.

• Poor motor

Check the wiring harness and connectors of the interlock power protection circuit, and verify if the switch is installed correctly.

Check all motors, electromagnetic wires, and connectors. If they are damaged, they must be replaced.

Use SP6007 (ADF input check) and SP6008 (ADF output check) to check the operation of all final machine motors. If there are any defective parts, they must be replaced.

Check the motherboard wires and connectors.

• Replace ADF motherboard

SC720-81

D

Folding roller motor error (3K/2K final processor)

Detected an error on the motor drive board controlling the DC motor. This error appears for the first time

At this time, the machine emits a paper jam signal, and when it appears for the second time, this SC code is issued.

Motor overload

Loose, damaged, or defective motor wires.

Poor motor or motor drive board.

Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged.

• Replace the motor

Replace the final processor motherboard.

SC720-82

B

Front end positioning block motor error (3K/2K final processor)

The front-end positioning block does not return to its original position within the specified number of pulses, or does not leave its original position within the specified number of pulses. When this error occurs for the first time, the machine will send a paper jam signal, and when it occurs for the second time, this SC code will be issued.

Front end positioning block motor overload.

Loose, damaged, or defective motor wires or connectors.

The wiring and connectors of the front-end positioning block's in-situ sensor are loose, damaged, or defective.

• Poor motor

• Poor in-situ sensor.

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace the in-situ sensor of the front-end positioning block.

Replace the front positioning block motor.

Replace the final processor motherboard.

SC720-83

B

Active door motor error (3K/2K final processor)

Verify that the movable gate does not return to its original position within the specified number of pulses (p0), or does not leave its original position within the specified number of pulses. When this error first occurs, the machine emits a paper jam signal, and when it occurs again, it emits this SC code.

Overloading of the live door motor.

Loose, damaged, or defective motor wires or connectors.

Verify that the wires and connectors of the flexible door sensor are loose, damaged, or defective.

• Poor motor

• Poor in-situ sensor.

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace and verify the in-situ sensor of the connecting door.

Replace the motor of the articulated door.

Replace the final processor motherboard.

SC720-84

D

Overload protection circuit error 2 (3K/2K final processor: email)

The blown fuse interrupted the overload protection circuit. If the machine does not automatically restart, it means the fuse

Burnt out.

Motor overload

Motor damage

• Damaged electromagnet

Check for any obstacles that may interfere with the operation of the motor in the surrounding area of the final machining machine motor. Check the motor wires and connectors. If they are damaged, they must be replaced.

Check if there are any obstacles on the main motor and electromagnet of the mailbox that may interfere with the operation of the motor.

Check the email main motor, electromagnetic wire, and connector. If they are damaged, they must be replaced. Perform input/output inspection on the final machine through SP6121 and SP6124, and then replace defective parts.

Replace the final processor motherboard.

SC720-87

D

Final machining machine punching motor error (3K/2K)

After the punching motor is turned on, the punching in-situ sensor is not activated within the specified time. The first inspection

If the test fails, issue a paper jam error. If the second test fails, issue this SC code.

The punching motor is overloaded due to obstacles

The in-situ sensor for drilling is disconnected or defective

• Drilling motor disconnected or defective

Check if there are any obstacles around the punching motor that interfere with its operation.

Check the wires and connectors of the punching motor. If they are damaged, they must be replaced.

Check the wires and connectors of the in-situ sensor for drilling. If they are damaged, they must be replaced. Replace the punching motor.

Replace the punch hole in-situ sensor.

SC722-01

D

Downstream final processor communication error (final processor D610)

After 3 attempts, no response signal has been received from the downstream final processor

The final processor I/F cable is loose, damaged, or defective

• Defective final processor control board

• Poor main controller board

Check if the I/F wiring harness is loose or damaged.

Replace the downstream unit motherboard.

Replace the host controller board.

SC722-10

B

Conveyor motor error (final processor D610)

No pulse signal from the transmission motor was detected within the specified time. The first detection will trigger a paper jam

Code, the second detection will trigger this SC.

Motor overload caused by obstacles

Loose, damaged or defective motor wire connectors

• Poor motor

Check if there are any obstacles around the motor that interfere with its operation. Check the wires and connectors of the punching motor. If they are damaged, they must be replaced.

• Replace the conveyor motor

SC722-24

B

Paper guide motor (final processor D610)

During the operation of the paper guide plate, the status of the paper guide plate sensor did not change within the specified time.

Loose, damaged or defective wires and connectors of the paper guide sensor. Loose, damaged or defective wires and sensors of the paper guide motor.

Poor sensor of paper guide plate

Poor motor of paper guide plate

• Defective final processor motherboard

Check if there are any obstacles around the motor that interfere with its operation.

Check the wires and connectors of the paper opening sensor. If they are damaged, they must be replaced. Replace the paper guide and open the sensor.

Replace the paper guide motor.

SC722-25

Drilling motor error (final machine D610)

After the punching operation, the punching in-situ sensor did not detect the punching unit in situ.

Loose, damaged, or defective connectors of the punching motor.

Drilling overload (obstructed by obstacles)

Loose, damaged, or defective connectors of in-situ sensors

Poor in-situ sensor for drilling holes

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wires and connectors of the in-situ sensor for drilling. If they are damaged, they must be replaced. Replace the punch hole in-situ sensor.

Replace the punching motor

SC722-30

B

Final processor paper alignment machine motor error (Final processor D610)

When the board of the paper leveling machine returns to its original position, the in-situ sensor of the final processing machine remains closed during more than 1000 pulses.

When the fence board leaves its original position, the in-situ sensor of the final paper machine remains in the open state during more than 1000 pulses.

Overloading of the paper machine mechanism
The wiring harness of the in-situ sensor on the fence board of the paper machine is disconnected or defective
Loose, damaged or defective wires and connectors of the fence motor of the paper machine.

Poor in-situ sensor on the fence board of the paper machine

Poor motor of the paper machine

• Defective final processor motherboard

Check if there are any obstacles around the motor that interfere with its operation.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wiring harness and connectors of the in-situ sensor, and replace them if damaged. Replace the motor of the paper alignment machine.

Replace the in-situ sensor of the paper leveling machine fence.

Replace the final processor motherboard.

SC722-33

B

Final processor binding hammer motor error (Final processor D610)

The binding hammer motor did not return to its original position within the specified time (340 milliseconds).

Electrical overload on the binding driver PCB

Loose, damaged, or defective binding hammer in-situ sensor

Poor binding hammer motor

• Defective final processor motherboard

Reduce the number of pages in the stack of bound paper.

Check the wires and connectors of the binding hammer's in-situ sensor. If they are damaged, they must be replaced.

• Replace the hammer motor with a new one

Replace the final processor motherboard.

SC722-35

D

Stacking board motor error 1: Front motor (final processor D610)

After the motor is turned on, the in-situ sensor (front) of the stacking plate is not activated within 500 milliseconds. first

The second detection failure resulted in a paper jam error, and the second detection failure caused this SC code.

If the motor is running:
• Loose, damaged or defective wiring harness of the in-situ sensor of the front paper stack board • Poor in-situ sensor of the front paper stack board

If the motor is not running:

The motor is obstructed by obstacles

Loose, damaged, or defective motor wiring harness

• Poor motor

• Defective final processor motherboard

If the motor is running:
Check the wires and connectors of the in-situ sensor on the stacking board. If they are damaged, they must be replaced. Replace the in-situ sensor of the front stacking plate.

If the motor is not running:
Check the area around the motor and remove any obstacles that may interfere with the operation of the motor. Check the motor wiring harness and connectors, and replace them if damaged.

• Replace the motor

• Replace the final processor motherboard

SC722-36

D

Stacking board motor error 2: Center motor (final machine D610)

After the motor is turned on, the in-situ sensor (center) of the stacking plate is not activated within 500 milliseconds. number (ordinal)

The first detection failure resulted in a paper jam error, and the second detection failure resulted in the SC code.

If the motor is running:
• Loose, damaged or defective wiring harness of the in-situ sensor of the central paper stack board • Poor in-situ sensor of the central paper stack board

If the motor is not running:

The motor is obstructed by obstacles

Loose, damaged, or defective motor wiring harness

• Poor motor

• Defective final processor motherboard

If the motor is running:
Check the in-situ sensor wires of the center stacking board. If they are damaged, they must be replaced. Replace the in-situ sensor of the central stacking plate.

If the motor is not running:
Check the area around the motor and remove any obstacles that hinder its operation. Check the motor wiring harness and connectors, and replace them if damaged.

• Replace the stacking plate motor

Replace the final processor motherboard.

SC722-37

D

Stacking board motor error 3: Rear motor (final processor D610)

After the motor is turned on, the in-situ sensor (rear) of the paper stack board is not activated within 500 milliseconds. first

The second detection failure resulted in a paper jam error, and the second detection failure resulted in the SC code.

If the motor is running:
• Loose, damaged or defective wiring harness of the in-situ sensor of the rear paper stack board • Poor in-situ sensor of the rear paper stack board

If the motor is not running:

The motor is obstructed by obstacles

Loose, damaged, or defective motor wiring harness

• Poor motor

The booklet shows that the final processor motherboard is defective

If the motor is running:
Check the wiring of the in-situ sensor on the stacked board. If it is damaged, it must be replaced. Replace the in-situ sensor of the stacked board after replacement.

If the motor is not running:
Check the area around the motor and remove any obstacles that hinder its operation. Check the motor wiring harness and connectors, and replace them if damaged.

Replace the motor after replacement

Replace the final processor motherboard.

SC722-39

B

Qi Paper Top Fence Motor (Final Processor D610)

The in-situ sensor of the top fence detected:
The top fence did not reach its original position within the specified pulse quantity range.

-Or-
The top fence failed to leave its original position within the specified pulse quantity range.

If the tailgate motor of the paper machine is running:
• Loose, damaged or defective wiring harness of the in-situ sensor on the top fence • Poor in-situ sensor on the top fence

If the tailgate motor of the paper machine is not running:

The motor is obstructed by obstacles

Loose, damaged, or defective motor wiring harness

• Poor motor

• Defective final processor motherboard

If the motor is running:
Check the in-situ sensor wires on the top rear fence panel. If they are damaged, they must be replaced.

Replace the in-situ sensor of the top fence board

If the motor is not running:
Check the area around the motor and remove any obstacles that hinder its operation. Check the motor wiring harness and connectors, and replace them if damaged.

Replace the motor for the top board of the paper tray

Replace the final processor motherboard.

SC722-40

B

Bottom fence motor of paper machine (final processing machine D610)

The in-situ sensor of the bottom fence detected:

The bottom fence did not reach its original position within the specified time.

-Or-

The bottom fence failed to leave its original position within the specified time.

If the bottom fence motor of the paper machine is running:
• Loose, damaged or defective wiring harness of the in-situ sensor on the bottom fence • Poor in-situ sensor on the bottom fence

If the bottom fence motor of the paper machine is not running:

The motor is obstructed by obstacles

Loose, damaged, or defective motor wiring harness

• Poor motor

• Defective final processor motherboard

If the motor is running:
Check the in-situ sensor wires on the bottom rear fence board. If they are damaged, they must be replaced.

Replace the in-situ sensor of the bottom fence board

If the motor is not running:
Check the area around the motor and remove any obstacles that hinder its operation. Check the motor wiring harness and connectors, and replace them if damaged.

Replace the motor of the bottom board of the paper machine

Replace the final processor motherboard.

SC722-41

D

Paper output belt motor error (final processor D610)

After the stacking paper belt motor is turned on, the in-situ sensor of the stacking paper belt is not activated within the specified time. The first detection failure resulted in a paper jam error, and the second detection failure resulted in the SC code.

If the motor is running:
• Loose, damaged, or defective wiring harness of the in-situ sensor for paper pile out • Poor in-situ sensor for paper pile out

If the motor is not running:

The paper output motor is obstructed by obstacles

The wire harness of the paper output motor is loose, damaged, or defective

Poor paper output motor

The booklet shows that the final processor motherboard is defective

If the motor is running:
Check the wire of the in-situ sensor for paper pile output. If it is damaged, it must be replaced.

Replace the in-situ sensor for paper stack output

If the motor is not running:
Check the area around the motor and remove any obstacles that hinder its operation. Check the motor wiring harness and connectors, and replace them if damaged.

Replace the paper belt motor

Replace the final processor motherboard.

SC722-42

B

Final processor binding machine moving motor error (Final processor D610)

After turning on the stapler motor, the in-situ sensor of the stapler was not activated within the specified time. number (ordinal)

If the first detection fails, issue a paper jam error. If the second detection fails, issue this SC code.

Due to obstacles, the mobile motor of the stapler is overloaded
Loose, damaged, or defective connectors or wiring harnesses of the in-situ sensor of the stapler.

Poor in-situ sensor of the stapler
Loose, damaged, or defective wires or connectors of the stapler's moving motor. The mobile motor of the stapler is faulty.

Check the area around the motor and remove any obstacles that hinder its operation.

Check the wires and connectors of the in-situ sensor of the stapler. If they are damaged, they must be replaced. Replace the in-situ sensor of the installation device.

Check the wires and connectors of the stapler's moving motor. If they are damaged, they must be replaced. Replace the mobile motor of the ordering device.

SC722-43

B

Final Processing Machine Page Corner Binding Machine Rotating Motor Error (Final Processing Machine D610)

After binding, the stapler did not return to its original position within the specified time. The first detection failed and the card was released

Paper error, if the second detection fails, publish this SC code.

Due to obstacles, the rotating motor of the stapler is overloaded

The motor is disconnected.

• Poor motor
Loose, damaged or defective wires and connectors of the original position sensor for the stapler rotation.

• Poor sensor

Check the area around the rotating motor of the stapler and remove any obstacles.

Check the motor wiring harness and connectors, and replace them if damaged.

Check the wires and connectors of the original rotation sensor of the stapler. If they are damaged, they must be replaced.

Replace the sensor.

SC722-44

B

Final Processing Machine Page Corner Binding Machine Motor Error (Final Processing Machine D610)

After running, the stapler motor was not turned off within the specified time. The first detection failed and was published

If there is a paper jam error and the second detection fails, this SC code will be issued.

Binding cardboard

The number of papers in the stack exceeds the binding limit
Loose, damaged or defective wires and connectors of the stapler motor.

• Poor motor

Remove the staples stuck in it.

Check and empty the staple hopper.

Check the number of pages on the paper being bound.

Check the binding machine motor wires and connectors. If they are damaged, they must be replaced. Replace the motor.

SC722-70

B

Final processor tray 1 (upper tray lifting) motor error (Final processor D610)

After the paper tray is lifted or lowered, the height sensor of the upper paper tray does not change its state within the specified time. If the first detection fails, issue a paper jam error. If the second detection fails, issue this SC code.

Loose, damaged, or defective wires and connectors of the paper tray lifting motor.

• Poor motor
Loose, damaged or defective wires and connectors of the paper height sensor on the paper tray.

• Poor sensor
The joint between the final processor motherboard and the motor is loose, damaged, or defective.

• Defective final processor motherboard

Check the wires and connectors of the paper tray lifting motor. If they are damaged, they must be replaced.

Check the connection of motor wires on the final processor motherboard.

• Replace the motor
Check the wires and connectors of the paper height sensor on the paper tray. If they are damaged, they must be replaced.

Replace the sensor

Replace the final processor motherboard.

SC722-71

D

Mobile motor error (final processor D610)

Mobile paper tray half circle sensor:
The in-situ detection of the moving paper tray failed twice within the specified time.

-Or-

The detection of the moving paper tray leaving its original position failed twice.

If the motor is running:
• Half turn sensor 1, 2 wire harness loose, damaged or defective • One of the half turn sensors is defective

If the motor is not running:

The mobile motor is obstructed by obstacles

Loose, damaged, or defective motor wiring harness

• Poor motor

• Defective final processor motherboard

If the motor is running:
Check the wires and connectors of semi rotary sensors 1 and 2. If they are damaged, they must be replaced.

Replace one or two half rotation sensors.

If the motor is not running:
Check the area around the mobile motor and remove any obstacles. Check the motor wiring harness and connectors, and replace them if damaged. Replace the motor.

Replace the final processor motherboard.

SC722-72

B

Front moving paper aligning machine motor error (final processor D610)

After the motor of the moving paper machine is turned on, the side panel does not retract within the specified time. The first test

Failed to publish paper jam error. If the second detection fails, this SC code will be published.

Due to obstacles, the motor of the front moving paper machine is overloaded.

Loose, damaged, or defective motor wires or connectors.

• Poor motor
The front moving paper machine's in-situ sensor wires and connectors are loose, damaged, or defective.

• Poor sensor

Before inspection, move the area around the paper machine motor and remove any obstacles.

Check the motor wires, if damaged, they must be replaced.

Check the wires and connectors of the in-situ sensor of the moving paper machine before inspection. If they are damaged, they must be replaced.

Replace the sensor.

Replace the motor.

SC722-74

B

Mobile paper alignment machine retraction motor error (final processor D610)

After the retraction motor is turned on, the side panel does not retract within the specified time. The first detection failed

If the paper jam is incorrect and the second detection fails, this SC code will be issued.

Motor overload

Motor wiring harness disconnected, loose, or defective

• Poor motor

• Poor in-situ sensor

Check the area around the retraction motor of the moving paper machine and remove any obstacles. Check the motor wires, if damaged, they must be replaced.

Check the wiring of the in-situ sensor. If it is damaged, it must be replaced. Replace the sensor.

Replace the motor.

SC722-75

B

Return roller motor error (final processor D610)

Appears during the operation of the paper tray pressure motor.

Motor overload

Motor wiring harness disconnected, loose, or defective

The wiring harness of the in-situ sensor is disconnected, loose, or defective

• Poor in-situ sensor

Check the area around the return roller motor and remove any obstacles. Check the motor wires, if damaged, they must be replaced.

Check the wiring of the in-situ sensor. If it is damaged, it must be replaced. Replace the sensor.

Replace the motor.

SC722-80

B

The final processing tool binding needle trimming hopper is full (final processing tool D610)

The waste binding needle storage hopper is filled with cutting binding needles.

If the storage hopper is not full, the full storage hopper sensor will disconnect.

• Poor sensor

• Empty the storage hopper.

Check if the sensor wire of the storage hopper is full. If it is damaged, it must be replaced. Replace the sensor.

SC722-81

D

Final processing machine transfer motor error (Final processing machine D610)

The encoder pulse of the final processing machine conveyor motor did not change state within 600 milliseconds (high)/

Low), after trying again twice, it still hasn't changed.

The wire harness of the transmission motor is disconnected or defective

• Poor final processing machine conveyor motor

• Defective final processor motherboard

Check the wires of the conveyor motor. If they are damaged, they must be replaced. Replace the motor.

Replace the final processor motherboard.

SC722-83

D

Final machine punching motor error (Final machine D610)

After the punching motor is turned on, the punching in-situ sensor is not activated within the specified time. The first inspection

If the test fails, issue a paper jam error. If the second test fails, issue this SC code.

The punching motor is overloaded due to obstacles

The in-situ sensor for drilling is disconnected or defective

• Drilling motor disconnected or defective

Check the area around the punching motor and remove any obstacles.

Check the wiring of the in-situ sensor for drilling holes. If it is damaged, it must be replaced. Replace the punching motor.

SC724-03

D

Overload protection circuit error 1 (1-Bucket paper tray only available in Japan)

When a protection component interruption (24V fuse blown) is detected:

Short circuit caused by motor overload

Loose, damaged or defective wire harness connectors

• Poor motor

Check the area around the motor and remove any obstacles.

Check the wires, if damaged, they must be replaced.

Replace the motor.

SC724-71

B

Mobile roller motor 1 error (1-hopper tray only available in Japan)

When a motor drive output or short circuit error is detected, the machine issues this SC code. When the roller is moved to its original position, the roller in-situ sensor is not detected within the specified time.

During normal operation, calculate and measure the time interval between returning and leaving the original position. For normal operation, i.e. 1.5 to 2 times the specified time t0 and t1.

Only executed when the paper is in motion.

Motor overload.

Motor damage or malfunction

Loose, damaged, or defective motor connectors

The wire of the roller in-situ sensor is disconnected or defective

Poor roller in-situ sensor

Check the area around the motor and remove any obstacles.

Check the motor wires, if damaged, they must be replaced.

Check the wire of the roller in-situ sensor. If it is damaged, it must be replaced. Replace the sensor.

Replace the motor.

SC724-80

D

Paper tray lifting motor error (1-Bucket paper tray only available in Japan)

When the paper tray is lifted, the status of the paper height sensor on the moving paper tray does not change within the specified time (t0 seconds).

-Or-
When the paper tray is lowered, the height sensor of the moving paper tray fails to detect the top of the paper stack within the specified time (t1 seconds).

When this error occurs for the first time, the machine will send a paper jam signal, and when it occurs for the second time, this SC code will be issued.

During normal operation, calculate and measure the detection time of the paper stack.

For normal operation, i.e. 2 to 3 times the specified time t0 and t1.

Motor overload.

The motor is disconnected.

Motor damage or malfunction

The paper height sensor is disconnected.

Poor paper height sensor.

Check the area around the motor and remove any obstacles.

Check the motor wires, if damaged, they must be replaced.

Check the paper height sensor wire. If it is damaged, it must be replaced. Replace the paper height sensor.

Replace the paper tray lifting motor.

SC725-01

D

Final processor communication error

(Multi functional Folder D615)

After 3 attempts, no response signal has been received from the downstream final processor (D615)

The final processor I/F cable is loose, damaged, or defective

• Defective final processor motherboard

Confirm that the final processor has been connected to the upstream unit.

Check the final processor I/F cable wires and connectors. If they are damaged, they must be replaced. Replace the final processor motherboard.

SC725-12

B

Error in the alignment roller conveyor motor

(Multi functional Folder)

D615)

The motor drive PCB detected an error at the motor location.

Loose, damaged, or defective motor wiring harness or connectors

Poor motor or motor drive board

Check the motor wires, if damaged, they must be replaced.

Replace the motor.

SC725-13

B

Dynamic roller conveyor motor error (multifunctional folder D615)

The motor drive PCB detected an error at the motor location.

Loose, damaged, or defective motor wiring harness or connectors

Poor motor or motor drive board

Check the motor wires, if damaged, they must be replaced.

Replace the motor.

SC725-14

B

Z-shaped folding top paper tray output motor error (multifunctional folder D615)

The motor driver detected an error.

Motor overcurrent

Motor driver overheating

Check the motor wires, if damaged, they must be replaced.

Replace the motor.

SC725-30

B

Z-shaped folding positioning block 1 motor error (multifunctional folder D615)

The in-situ sensor of the bottom fence detected:

The bottom fence did not reach its original position within the specified time.

-Or-

The bottom fence failed to leave its original position within the specified time.

Motor overload.

Motor driver overheating

Loose motor wiring harness

Check the area around the motor and remove any obstacles.

Check the motor wires, if damaged, they must be replaced.

Replace the motor.

SC725-31

B

Second positioning block motor error

(Multi functional Folder D615)

The in-situ sensor of the second positioning block did not detect the second positioning block in situ (or outside of situ) within the specified time. The first occurrence caused a paper jam, and the second occurrence caused this SC code.

The in-situ sensor of the second positioning block is dirty

Loose, damaged, or defective sensor wiring harness or connectors
• Loose, damaged or defective wiring harness or connector of the second positioning block motor • Poor sensor

Poor motor or motor drive board

Clean the in-situ sensor of the second positioning block.

Check the sensor wires, if damaged, they must be replaced.

Check the second positioning block motor wire. If it is damaged, it must be replaced. Replace the in-situ sensor of the second positioning block.

Replace the second positioning block motor.

SC725-32

B

3rd positioning block motor error

(Multi functional Folder)

D615)

The in-situ sensor of the third positioning block did not detect the third positioning block in situ (or outside of situ) within the specified time. The first occurrence caused a paper jam, and the second occurrence caused this SC code.

The in-situ sensor of the third positioning block is dirty

Loose, damaged, or defective sensor wiring harness or connectors
• Loose, damaged or defective wiring harness or connector of the third positioning block motor • Poor sensor

Poor motor or motor drive board

Clean the in-situ sensor of the third positioning block.

Check the sensor wires, if damaged, they must be replaced.

Check the third positioning block motor wire. If it is damaged, it must be replaced. Replace the in-situ sensor of the third positioning block.

Replace the third positioning block motor.

SC725-33

B

Paper machine fence motor

(Multi functional Folder D615)

The in-situ sensor of the paper leveling machine fence did not detect the paper leveling machine fence in situ (or outside of it) within the specified time. The first occurrence caused a paper jam, and the second occurrence caused this SC code.

The in-situ sensor of the paper machine fence board is dirty
Loose, damaged, or defective sensor wiring harness or connectors
• Loose, damaged or defective wire harness or connector of the fence motor of the paper machine • Poor sensor

Poor motor or motor drive board

Clean the in-situ sensor on the board of the paper cleaning machine.

Check the sensor wires, if damaged, they must be replaced.

Check the wire of the paper machine fence motor. If it is damaged, it must be replaced. Replace the in-situ sensor of the paper leveling machine fence.

Replace the motor of the paper leveling machine fence.

SC725-34

B

Dynamic roller lifting motor error

(Multi functional Folder)

D615)

The dynamic roller in-situ sensor did not detect any movement within the specified time in situ (or outside the in-situ)

State roller. The first occurrence caused a paper jam, and the second occurrence caused this SC code.

The in-situ sensor of the dynamic roller is dirty
Loose, damaged, or defective sensor wiring harness or connectors
• Loose, damaged or defective wiring harness or joint of dynamic roller lifting motor • Poor sensor

Poor motor or motor drive board

Clean the in-situ sensor of the dynamic roller.

Check the sensor wires, if damaged, they must be replaced.

Check the wire of the dynamic roller lifting motor. If it is damaged, it must be replaced. Replace the dynamic roller in-situ sensor.

Replace the dynamic roller lifting motor.

SC725-35

B

Error in releasing the motor of the alignment roller

(Multi functional Folder)

D615)

The in-situ sensor of the alignment roller did not detect any alignment within the specified time in situ (or outside the in-situ)

Position roller. The first occurrence caused a paper jam, and the second occurrence caused this SC code.

The in-situ sensor of the alignment roller is dirty

Loose, damaged, or defective sensor wiring harness or connectors
• Loose, damaged or defective wiring harness or joint of the alignment roller release motor • Poor sensor

Poor motor or motor drive board

Clean the in-situ sensor of the alignment roller.

Check the sensor wires, if damaged, they must be replaced.

Check the wire of the alignment roller release motor. If it is damaged, it must be replaced. Replace the in-situ sensor of the alignment roller.

Replace the alignment roller release motor.

SC725-36

B

FM2 is directly sent to the live door motor

(Multi functional Folder D615)

The sensor sent directly to the active door's original position did not detect any direct transmission to the active door within the specified time in the original position (or outside the original position). The first occurrence caused a paper jam, and the second occurrence caused this SC code.

The FM2 sensor sent directly to the active door's original position is dirty
Loose, damaged, or defective sensor wiring harness or connectors
FM2 is directly sent to the active door motor wiring harness or connector, which is loose, damaged, or defective. Sensor malfunction

Poor motor or motor drive board

Clean FM2 and send it directly to the in-situ sensor of the connecting door.

Check the sensor wires, if damaged, they must be replaced.

Check the wire connecting FM2 directly to the live door motor. If it is damaged, it must be replaced. Replace FM2 and send it directly to the in-situ sensor of the connecting door.

Replace FM2 and send it directly to the live door motor.

SC725-37

B

FM6 claw motor

(Multi functional Folder D615)

The FM6 claw in-situ sensor did not detect FM6 claw in situ (or outside of situ). number (ordinal)

One occurrence causes a paper jam, and the second occurrence causes this SC code.

FM6 claw in-situ sensor is dirty
Loose, damaged, or defective sensor wiring harness or connectors
• FM6 claw motor wiring harness or connector loose, damaged or defective • Poor sensor

Poor motor or motor drive board

Clean the FM6 paper claw in-situ sensor.

Check the sensor wires, if damaged, they must be replaced.

Check the wire of the FM6 paper claw motor. If it is damaged, it must be replaced. Replace the FM6 paper claw in-situ sensor.

Replace the FM6 paper claw motor.

SC725-38

B

Folding board motor error

(Multi functional Folder)

D615)

The folding board in-situ sensor did not detect any folding within the specified time in situ (or outside of the original position)

Stacking boards. The first occurrence caused a paper jam, and the second occurrence caused this SC code.

The in-situ sensor of the folding board is dirty
Loose, damaged, or defective sensor wiring harness or connectors
• Loose, damaged or defective wiring harness or connector of folding board motor • Poor sensor

Poor motor or motor drive board

Clean the folding board in-situ sensor.

Check the sensor wires, if damaged, they must be replaced. Check the folding board motor wires. If they are damaged, they must be replaced. Replace the folding board in-situ sensor.

Replace the folding board motor.

SC725-39

B

The first folding motor is incorrect

(Multi functional Folder D615)

The motor drive PCB detected an error at the motor location.

Loose, damaged, or defective motor wiring harness or connectors

Poor motor or motor drive board

Check the first folding motor wire, if it is damaged, it must be replaced.

Replace the motor.

SC725-40

B

Second folding motor error

(Multi functional Folder D615)

The motor drive PCB detected an error at the motor location.

Loose, damaged, or defective motor wiring harness or connectors

Poor motor or motor drive board

Check the second folding motor wire, if it is damaged, it must be replaced.

Replace the motor.

SC725-41

B

Folding motor error

(Multi functional Folder D615)

The motor drive PCB detected an error at the motor location.

Loose, damaged, or defective motor wiring harness or connectors

Poor motor or motor drive board

Check the crease motor wire, if damaged, it must be replaced.

Replace the motor.

SC725-71

D

Horizontal transmission motor error

(Multi functional Folder D615)

The motor drive PCB detected an error at the motor location.

Loose, damaged, or defective motor wiring harness or connectors

Poor motor or motor drive board

Check the wires of the horizontal conveyor motor. If they are damaged, they must be replaced.

Replace the motor.

SC725-72

D

Horizontal paper output motor error

There is an error on the motor drive board.

Motor current overload

Poor motor drive board (replace motor)

Check the wire of the horizontal paper output motor. If it is damaged, it must be replaced.

Replace the motor.

SC725-73

D

Top paper tray output motor

(Multi functional Folder D615)

The motor drive PCB detected an error at the motor location.

Loose, damaged, or defective motor wiring harness or connectors

Poor motor or motor drive board

Check the wire of the top paper tray output motor. If it is damaged, it must be replaced.

Replace the motor.

SC725-74

D

Paper feeding movable door motor

(Multi functional Folder D615)

The in-situ sensor of the paper feed joint door did not detect the paper feed joint door when it was in situ (or outside of the original position).

The first occurrence caused a paper jam, and the second occurrence caused this SC code.

The in-situ sensor of the paper feeding joint door is dirty

Loose, damaged, or defective sensor wiring harness or connectors
• Loose, damaged, or defective wiring harness or connector of the paper feeding flexible door motor • Poor sensor

Poor motor or motor drive board

Clean the in-situ sensor of the feed union door.

Check the sensor wires, if damaged, they must be replaced.

Check the wire of the paper feed connecting door motor. If it is damaged, it must be replaced. Replace the in-situ sensor of the feed union door.

Replace the feed union door motor.

SC740-03

D

Cover conveyor protection circuit error 1- Fuse blown (CIT)

The fuse (24V) on the motor or sensor circuit has been blown.

Short circuit caused by overload

Loose, damaged or defective connector wiring harness

Poor motor and sensor

• Turn the machine off/on
After each correction, try shutting down and restarting. If the machine cannot restart automatically, it means that a fuse has blown.

Check whether there are loose joints on the connector wires of the motor and sensor, and whether the insulation layer is damaged or broken.

Check the area around the motor to confirm that there are no obstacles that interfere with the operation of the machine.

Check if the motor is damaged. If it is damaged, please replace the damaged motor.

Check whether the PCB is damaged, shows signs of damage, or has blown fuses.

Replace the PCB and blown fuses (not just the fuses, the board must also be replaced).

SC740-10

B

Cover insert tray bottom motor error (CIT)

One of the following situations occurs:
After attempting to lift the bottom plate, the lifting motor failed to start within the specified time.

After the machine attempted to lower the bottom plate, the lower limit sensor failed to turn on within the specified time.

Regardless of the situation, the first occurrence of an error will result in a paper jam warning. When it appears for the second time, this SC code will be issued, and the cover insert tray cannot be used.

Loose, damaged, or defective motor connector wires

Motor overload

• Poor motor

Loose, damaged, or defective sensor connector wires

• Poor sensor

• Defective PCB

After each correction, the device must be turned off and then turned on again.

Check if there are any obstacles on the motor that may interfere with its operation.

Check for poor connections, signs of damage, poor insulation, etc. on the motor and sensor wires, and then reinstall or replace the wires.

The connector wires at the PCB must be checked.

Perform SP6451 on the motor and sensor and perform input checks to ensure that the motor and sensor can operate normally.

Replace defective motors or sensors.

Replace the PCB connected to the motor and wires.

SC745-03

D

Email protection circuit error 1 (CIT)

The blown fuse interrupted the overload protection circuit.

Short circuit caused by overload

The motor wiring harness is loose, damaged, or defective.

• Poor motor

The electromagnet is damaged

Check the area around the main motor and remove any obstacles. Check the motor wires, if damaged, they must be replaced.

Check the electromagnetic wire, if damaged, it must be replaced.

Replace the faulty electromagnet.

SC800: The entire system

SC816

[0x0000]

Energy saving I/O subsystem error

SC816-01

D

Subsystem error

SC816-02

D

Sysarch (LPUUX_VNet VNet INFO) error

SC816-03

D

Refuse to convert to STR.

SC816-04

D

Interruption of kernel communication driver program

SC816-05

D

Preparing to convert to STR failed.

SC816-07

D

Sysarch (LPUUX_VNet VNet INFO) error

SC816-08

D

Sysarch (LPUX-ENGINE_TIMERCTRL) error

SC816-09

D

Sysarch (LPUX-RETURN_FACTOR-STR) error

SC816-10

D

Sysarch (LPUUX_VNet VNet INFO) error

SC816-11

D

Sysarch (LPUUX_VNet VNet INFO) error

SC816-12

D

Sysarch (LPUUX_VNet VNet INFO) error

SC816-13

D

Open () error

SC816-14

D

Memory address error

SC816-15

D

Open () error

SC816-16

D

Open () error

SC816-17

D

Open () error

SC816-18

D

Open () error

SC816-19

D

Double open () error

SC816-20

D

Open () error

SC816-22

D

Parameter error

SC816-23

D

Read () error

SC816-24

D

Read () error

SC816-25

D

Read () error

SC816-26

D

Write () communication retry error

SC816-27

D

Write () communication retry error

SC816-28

D

Write () communication retry error

SC816-29

D

Write () communication retry error

SC816-30

D

Write () communication retry error

SC816-35

D

Read () error

SC816-36

D

Subsystem error

SC816-37

D

Subsystem error

SC816-38

D

Subsystem error

SC816-39

D

Subsystem error

SC816-40

D

Subsystem error

SC816-41

D

Subsystem error

SC816-42

D

Subsystem error

SC816-43

D

Subsystem error

SC816-44

D

Subsystem error

SC816-45

D

Subsystem error

SC816-46

D

Subsystem error

SC816-47

D

Subsystem error

SC816-48

D

Subsystem error

SC816-49

D

Subsystem error

SC816-50

D

Subsystem error

SC816-51

D

Subsystem error

SC816-52

D

Subsystem error

SC816-53

D

Subsystem error

SC816-54

D

Subsystem error

SC816-55

D

Subsystem error

SC816-56

D

Subsystem error

SC816-57

D

Subsystem error

SC816-58

D

Subsystem error

SC816-59

D

Subsystem error

SC816-60

D

Subsystem error

SC816-61

D

Subsystem error

SC816-62

D

Subsystem error

SC816-63

D

Subsystem error

SC816-64

D

Subsystem error

SC816-65

D

Subsystem error

SC816-66

D

Subsystem error

SC816-67

D

Subsystem error

SC816-68

D

Subsystem error

SC816-69

D

Subsystem error

SC816-70

D

Subsystem error

SC816-71

D

Subsystem error

SC816-72

D

Subsystem error

SC816-73

D

Subsystem error

SC816-74

D

Subsystem error

SC816-75

D

Subsystem error

SC816-76

D

Subsystem error

SC816-77

D

Subsystem error

SC816-78

D

Subsystem error

SC816-79

D

Subsystem error

SC816-80

D

Subsystem error

SC816-81

D

Subsystem error

SC816-82

D

Subsystem error

SC816-83

D

Subsystem error

SC816-84

D

Subsystem error

SC816-85

D

Subsystem error

SC816-86

D

Subsystem error

SC816-87

D

Subsystem error

SC816-88

D

Subsystem error

SC816-89

D

Subsystem error

SC816-90

D

Subsystem error

SC816-91

D

Subsystem error

SC816-92

D

Subsystem error

SC816-93

D

Subsystem error

SC816-94

D

Subsystem error

The energy-saving I/O subsystem detected some abnormalities.

Poor energy-saving I/O subsystem
The energy-saving I/O subsystem detected a controller board error (no response). An error was detected during the transition to STR.

• Turn off and then turn on the machine.

• Replace the controller board.

SC816-96

D

Energy saving I/O subsystem error 1

CTL

An error was detected in the energy-saving I/O subsystem.

Poor energy-saving subsystem

The controller board did not send feedback to the energy-saving subsystem.

An issue was detected before the machine switched to STR (Suspend to RAM) mode.

• Turn off and then turn on the machine.

Update firmware.

Execute SP5191-001 and prohibit the machine from switching to STR mode. Replace the controller board.

SC816-98

D

Energy saving I/O subsystem error 2

CTL

An error was detected in the energy-saving I/O subsystem.

Poor energy-saving subsystem

The controller board did not send feedback to the energy-saving subsystem.

An issue was detected before the machine switched to STR (Suspend to RAM) mode.

• Turn off and then turn on the machine.

Update firmware.

Execute SP5191-001 and prohibit the machine from switching to STR mode. Replace the controller board.

SC817-00

D

Monitor error: File detection/digital signature error

CTL

The bootloader cannot read any diagnostic modules, cores, or root file systems. In the boot loader SD card, any diagnostic module, core, or root file system's digital signature check failed.

One or more of the following items are missing or damaged: OS flash memory, diagnostic module on SD card, core, root file system

Update errors for one or more of the following items: diagnostic module on SD card, core, root file system

Update controller ROM

Use a boot SD card with a valid digital signature.

SC819-0

0

D

Fatal kernel error

CTL

Due to a control error, a RAM overflow occurred during system processing. Display on the operation panel

One of the following information.

0x5032

HAIC-P2 error

0x5245

Connection failed

0x5355

L2 status timeout

0x696e

Gwinit stopped

0x766d

Vm_degeout: VM is full

554C

USB loading program malfunction

Other

Other errors

• Poor system program

Poor controller board

• Poor selection of boards

• Replace controller firmware

SC840-0

0

D

EEPROM access error

CTL

An error occurred during I/O processing.

A read error occurred, and 3 retries failed.

A write error occurred.

EEPROM malfunction or end-of-life

-

SC841-0

0

D

EEPROM reading data error

CTL

Compare the data from three regions of the EEPROM mirror with the original data, and compare all three with

The original data is different.

The data in the designated area of EEPROM has been modified.

-

SC842-0

0

C

Nand Flash update validation error

CTL

During remote ROM update or ROM update, SCS detects writing to Nand-

Flash data related write error (validation error).

Nand Flash is damaged

Turn off and then turn on the machine.

SC842-0

1

B

The number of Nand Flash modules exceeds the threshold

CTL

If the power is turned on or returned from energy-saving mode, when checking the status of Nand Flash,

The number of defective blocks exceeds the threshold.

The number of bad blocks in Nand Flash exceeds the threshold

Replace the controller board.

SC842-0

2

B

Nand Flash module deletion times exceed threshold

CTL

If the power is turned on or returned from energy-saving mode, when checking the status of Nand Flash,

The number of block deletions exceeds the threshold.

Nand Flash block deletion times exceed threshold

Replace the controller board.

SC845-01

D

HW 1: Detected during firmware automatic update

CTL

SC845-02

HW 2: Detected during firmware automatic update

CTL

SC845-03

HW 3: Detected during firmware automatic update

CTL

SC845-04

HW 4: Detected during firmware automatic update

CTL

SC845-05

HW 5: Detected during firmware automatic update

CTL

Sudden power outage during firmware update, causing interruption in data reading and writing processes. If the host or final processor is not damaged, the machine should automatically resume operation, but in reality, the machine has not resumed operation after three attempts.

• Any one or more of the following board defects:

•BICU

• Controller board

• Operation panel control board

•FCU

• Replace BICU

• Replace the control board

• Replace the control panel of the operation panel

• Replace FCU
If the problem still persists after replacing the controller board, replace the HDD and memory board.

After replacing the HDD, the firmware update must be completed

SC855-0

1

B

Wireless LAN board error

CTL

Wireless LAN board error (including wireless LAN card: 802.11)

Poor wireless LAN board

• Loose connection

• Turn off and then turn on the machine.

• Replace the wireless LAN board

SC855-0

2

B

Wireless LAN board error (initialization failed)

CTL

Wireless LAN board error (including wireless LAN card: 802.11)

Poor wireless LAN board

• Loose connection

• Turn off and then turn on the machine.

• Replace the wireless LAN board

SC857-0

0

B

USB I/F error

CTL

Due to a driver error, the USB interface is unstable.

USB driver error (There are three reasons for USB errors: RX error/CRC error)

Error/TALL. Publish SC only in the case of STALL

Check the USB connection.

• Replace the controller board.

SC858-0

0

A

Data encryption conversion error 1

CTL

A serious error occurred while attempting to update the encryption key.

Data in USB flash drives and other devices has been damaged

Communication errors caused by electromagnetic interference and other factors.

Poor controller board

Replace the board.

SC858-0

1

A

Data encryption conversion error 1

CTL

A serious error occurred while attempting to update the encryption key.

Data in USB flash drives and other devices has been damaged

Communication errors caused by electromagnetic interference and other factors.

Poor controller board

Replace the board.

SC858-0

2

A

Data encryption conversion error 2

CTL

During the attempt to update the encryption key, a serious error occurred after data conversion.

Bad NVRAM

Replace the controller board.

SC858-3

0

A

Data encryption conversion error 3

CTL

During the attempt to update the encryption key, a serious error occurred after data conversion.

Software error, such as invalid conversion parameters.

Replace the controller board.

SC858-3

1

A

Data encryption conversion error 4

CTL

During the attempt to update the encryption key, a serious error occurred after data conversion.

Defective controller board

Replace the board.

SC859-0

0

B

HDD data encryption conversion error 1

CTL

After updating the data encryption key, there was an error in converting HDD data. Display image during conversion

(No SC code displayed), but when the machine is turned off and back on, the SC code is displayed.

Set up HDD conversion through data encryption key update function, but HDD has been deleted.

During the data encryption key update period, the machine loses power.

During the update of the data encryption key, static noise or HDD errors occur and the data is not encrypted.

Check the HDD connection.

Format HDD.

• Replace.

SC859-0

1

B

HDD data encryption conversion error 2

CTL

During the attempt to update the encryption key, the HDD was not converted correctly. During the conversion period, only errors are displayed

Screen, do not publish SC. Publish this SC after the machine restarts.

HDD conversion was selected in the encryption key update function, but the machine was turned on with the HDD removed.

During the encryption key update period, there was a power failure.

During the encryption key update period, the HDD was not successfully converted due to HDD errors or cable noise.

Check the HDD connection.

Format HDD.

If there is a problem with the HDD, it must be replaced.

SC859-0

2

B

HDD data encryption conversion error 3

CTL

During the attempt to update the encryption key, the HDD was not converted correctly.

During the conversion period, only the error screen will be displayed and the SC will not be published. This SC will be published after the machine restarts.

Detailed information:

NVRAM/HDD conversion not completed.

Power failure occurred during encryption key update.

None

After restarting, the display screen guides the user to format the HDD.

SC859-1

0

B

HDD data encryption conversion error 4

CTL

During the attempt to update the encryption key, the HDD was not converted correctly.

During the conversion period, only the error screen will be displayed and the SC will not be published. This SC will be published after the machine restarts.

Detailed information:
Received abnormal DMAC return values twice or more (DMAC timeout, serial communication error, etc.)

During the encryption key update period, the HDD was not successfully converted due to HDD errors or cable noise

Change.

Check the HDD connection.

Format HDD.

If there is a problem with the HDD, it must be replaced.

SC860-0

0

B

HDD startup error when power is turned on

CTL

The HDD has been connected, but the driver has detected the following error.

• SSRS NOTREADY:/* (-2) HDD not ready*/
11SBAD_LABEL:/* (-4) Partition type error*/
• 11SREAD-ERROR:/* (-5) Error reading or checking volume label */• SSITE-ERROR:/* (-6) Error writing or checking volume label */• 11SFS-ERROR:/* (-7) Failed to fix file system*/
SS-MOUNT_SRROR:/* (-8) Failed to install file system*/
• SS-COMMAND_SRROR:/* (-9) Driver did not respond to command */• SS-KERNEL_ERROR:/* (-10) Kernel error*/
11SSIZE-FERROR:/* (-11) Driver size too small*/
The specified partition does not exist:/* (-12)*/
The device file (-13) does not exist*/
Attempted to obtain HDD status through the driver program, but there was no response for 30 seconds or longer.

Unformatted HDD

The label data has been damaged

• HDD malfunction

Format HDD through SP mode.

SC862-0

0

D

The number of bad sectors exceeds the maximum allowed quantity

CTL

The number of bad sectors in the image storage area on the disk exceeds 100.

During image reading, the number of bad sectors reached 101.

A maximum of 100 bad sectors are allowed in the image storage area.

Format HDD using SP4911-002

If the problem persists, replace the HDD.

SC863-0

0

D

HDD data read failed 1

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

(An error occurs in an area that does not belong to a partition, such as a disk volume label area.)

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-0

1

D

HDD data read failed 2

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

(An error occurs in an area that does not belong to a partition, such as a disk volume label area.)

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-0

2

D

HDD data read failed 3

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'a'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-0

3

D

HDD data read failed 4

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'b'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-0

4

D

HDD data read failed 5

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'c'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-0

5

D

HDD data read failed 6

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition'd '

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-0

6

D

HDD data read failed 7

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'e'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-0

7

D

HDD data read failed 8

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'f'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-0

8

D

HDD data read failed 9

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'g'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-0

9

D

HDD data read failed 10

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'h'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-1

0

D

HDD data read failed 11

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'i'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-1

1

D

HDD data read failed 12

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'j'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-1

2

D

HDD data read failed 13

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'k'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-1

3

D

HDD data read failed 14

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'l'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-1

4

D

HDD data read failed 15

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition'm '

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-1

5

D

HDD data read failed 16

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'n'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-1

6

D

HDD data read failed 17

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'o'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-1

7

D

HDD data read failed 18

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'p'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-1

8

D

HDD data read failed 19

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'q'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-1

9

D

HDD data read failed 20

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'r'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-2

0

D

HDD data read failed 21

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'r'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-2

1

D

HDD data read failed 22

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition't '

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-2

2

D

HDD data read failed 23

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

An error occurred in partition 'u'

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC863-2

3

D

HDD data read failed 24

CTL

The data written to the HDD cannot be read properly.

Bad sectors are generated during operation.

(An error occurred in partition 'y'.)

If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time.

The SC code appears repeatedly at the same time (when powered on, etc.).

The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds.

HDD related SC, such as SC860 * and SC863 *. Print and check the SC log.

• Replace HDD

SC864-0

1

D

HDD data CRC error 1

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

(An error occurs in an area that does not belong to a partition, such as a disk volume label area.)

Format HDD.

Replace the HDD.

SC864-0

2

D

HDD data CRC error 2

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'a'

Format HDD.

Replace the HDD.

SC864-0

3

D

HDD data CRC error 3

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'b'

Format HDD.

Replace the HDD.

SC864-0

4

D

HDD data CRC error 4

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'c'

Format HDD.

Replace the HDD.

SC864-0

5

D

HDD data CRC error 5

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition'd '

Format HDD.

Replace the HDD.

SC864-0

6

D

HDD data CRC error 6

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'e'

Format HDD.

Replace the HDD.

SC864-0

7

D

HDD data CRC error 7

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'f'

Format HDD.

Replace the HDD.

SC864-0

8

D

HDD data CRC error 8

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'g'

Format HDD.

Replace the HDD.

SC864-0

9

D

HDD data CRC error 9

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'h'

Format HDD.

Replace the HDD.

SC864-1

0

D

HDD data CRC error 10

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'i'

Format HDD.

Replace the HDD.

SC864-1

1

D

HDD data CRC error 11

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'j'

Format HDD.

Replace the HDD.

SC864-1

2

D

HDD data CRC error 12

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'k'

Format HDD.

Replace the HDD.

SC864-1

3

D

HDD data CRC error 13

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'l'

Format HDD.

Replace the HDD.

SC864-1

4

D

HDD data CRC error 14

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition'm '

Format HDD.

Replace the HDD.

SC864-1

5

D

HDD data CRC error 15

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'n'

Format HDD.

Replace the HDD.

SC864-1

6

D

HDD data CRC error 16

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'o'

Format HDD.

Replace the HDD.

SC864-1

7

D

HDD data CRC error 17

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'p'

Format HDD.

Replace the HDD.

SC864-1

8

D

HDD data CRC error 18

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'q'

Format HDD.

Replace the HDD.

SC864-1

9

D

HDD data CRC error 19

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'r'

Format HDD.

Replace the HDD.

SC864-2

0

D

HDD data CRC error 20

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

(An error occurred in partition's'.)

Format HDD.

Replace the HDD.

SC864-2

1

D

HDD data CRC error 21

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition't '

Format HDD.

Replace the HDD.

SC864-2

2

D

HDD data CRC error 22

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'u'

Format HDD.

Replace the HDD.

SC864-2

3

D

HDD data CRC error 23

CTL

During HDD operation, the HDD returned a CRC error.

Bad sectors are generated during operation.

An error occurred in partition 'v'

Format HDD.

Replace the HDD.

SC865-0

0

D

HDD access error 1

CTL

During HDD operation, HDD returned an error.

HDD returns error, does not constitute SC863 (bad sector) or SC864 (CRC error)

Wrong).

Replace HDD.

SC865-0

1

D

HDD access error 2

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

(An error occurs in an area that does not belong to a partition, such as a disk volume label area.)

Replace HDD.

SC865-0

2

D

HDD access error 3

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'a'

Replace HDD.

SC865-0

3

D

HDD access error 4

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'b'

Replace HDD.

SC865-0

3

D

HDD access error 5

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'c'

Replace HDD.

SC865-0

5

D

HDD access error 6

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition'd '

Replace HDD.

SC865-0

6

D

HDD access error 7

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'e'

Replace HDD.

SC865-0

7

D

HDD access error 8

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'f'

Replace HDD.

SC865-0

8

D

HDD access error 9

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'g'

Replace HDD.

SC865-0

9

D

HDD access error 10

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'h'

Replace HDD.

SC865-1

0

D

HDD access error 11

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'i'

Replace HDD.

SC865-1

1

D

HDD access error 12

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'j'

Replace HDD.

SC865-1

2

D

HDD access error 13

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'k'

Replace HDD.

SC865-1

3

D

HDD access error 14

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'l'

Replace HDD.

SC865-1

4

D

HDD access error 15

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition'm '

Replace HDD.

SC865-1

5

D

HDD access error 16

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'n'

Replace HDD.

SC865-1

6

D

HDD access error 17

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'o'

Replace HDD.

SC865-1

7

D

HDD access error 18

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'p'

Replace HDD.

SC865-1

8

D

HDD access error 19

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'q'

Replace HDD.

SC865-1

9

D

HDD access error 20

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'r'

Replace HDD.

SC865-2

0

D

HDD access error 21

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

(An error occurred in partition's'.)

Replace HDD.

SC865-2

1

D

HDD access error 22

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition't '

Replace HDD.

SC865-2

2

D

HDD access error 23

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'u'

Replace HDD.

SC865-2

3

D

HDD access error 24

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition 'v'

Replace HDD.

SC865-5

0

D

HDD access timeout error 1

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

The HDD is not responding to the machine's read/write commands.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-5

1

D

HDD access timeout error 1

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

The HDD is not responding to the machine's read/write commands.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-5

2

D

HDD access timeout error 2

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'a'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-5

3

D

HDD access timeout error 3

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'b'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-5

4

D

HDD access timeout error 4

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'c'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-5

5

D

HDD access timeout error 5

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector'd '.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-5

6

D

HDD access timeout error 6

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'e'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-5

7

D

HDD access timeout error 7

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'f'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-5

8

D

HDD access timeout error 8

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'g'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-5

9

D

HDD access timeout error 9

CTL

During HDD operation, HDD returned an error.

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'h'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-6

0

D

HDD access timeout error 10

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'i'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-6

1

D

HDD access timeout error 11

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'j'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-6

2

D

HDD access timeout error 12

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'k'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-6

3

D

HDD access timeout error 13

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'l'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-6

4

D

HDD access timeout error 14

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector'm '.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-6

5

D

HDD access timeout error 15

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'n'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-6

6

D

HDD access timeout error 16

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'o'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-6

7

D

HDD access timeout error 17

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'p'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-6

8

D

HDD access timeout error 18

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'q'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-6

9

D

HDD access timeout error 19

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'r'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-7

0

D

HDD access timeout error 20

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector's'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-7

1

D

HDD access timeout error 21

CTL

During HDD operation, HDD returned an error.

HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error).

An error occurred in partition't '

Replace HDD.

SC865-7

2

D

HDD access timeout error 22

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'u'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC865-7

3

D

HDD access timeout error 23

CTL

During HDD operation, the machine did not detect feedback sent by HDD (timeout).

HDD is not responding to read/write commands for machine sector 'v'.

Check the wiring harness connection between the controller board and HDD.

Replace the HDD.

SC866-0

0

B

SD card verification error

CTL

Detected license error for application launched from SD card.

Invalid program data is stored on the SD card.

Store valid program data on the SD card.

SC867-0

0

D

SD card removed 1

CTL

The SD card that launches the application has been removed from the slot.

The SD card (installation point/mnt/sd0) that launches the application has been removed from the slot.

Turn off and then turn on the machine.

SC867-0

1

D

SD card removed 2

CTL

The SD card that launches the application has been removed from the slot.

The SD card (installation point/mnt/sd1) for launching the application has been removed from the slot.

Turn off and then turn on the machine.

SC867-0

2

D

SD card has been removed 3 times

CTL

The SD card that launches the application has been removed from the slot.

The SD card (installation point/mnt/sd2) for launching the application has been removed from the slot.

Turn off and then turn on the machine.

SC868-0

0

D

SD card access error 1

CTL

During operation, the SD controller returned an error.

(Error occurred at installation point/mnt/sd0)

Poor SD card

Poor SD controller

Reformat the SD card using Panasonic's' SD Format Program '*

Check the SD card insertion status.

Replace the SD card.

• Replace the controller board.

*Do not format the SD card provided by the host or sell it as an option. SD cards used for firmware updates can only be formatted by customer engineers.

SC868-0

1

D

SD card access error 2

CTL

During operation, the SD controller returned an error.

(Error occurred at installation point/mnt/sd1)

Poor SD card

Poor SD controller

SD card for launching applications

Turn off the main power and check the SD card insertion status.

If no issues are found, insert the SD card and turn on the main power. If an error occurs, replace the SD card.

• User's SD card
If it is a file system error, reformat the SD card (using
Panasonic's "SD Format Program"*
If it is a device access error, turn off the main power and check the SD card insertion status.

If no issues are found, insert the SD card and turn on the main power.

If an error occurs, use another SD card.

*Do not format the SD card provided by the host or sell it as an option. SD cards used for firmware updates can only be formatted by customer engineers.

SC868-0

2

D

SD card access error 3

CTL

During operation, the SD controller returned an error.

(Error occurred at installation point/mnt/sd1)

Poor SD card

Poor SD controller

SD card for launching applications

Turn off the main power and check the SD card insertion status.

If no issues are found, insert the SD card and turn on the main power. If an error occurs, replace the SD card.

User's SD card
If it is a file system error, reformat the SD card (using Panasonic's "SD Format Program")*
If it is a device access error, turn off the main power and check the SD card insertion status. If no issues are found, insert the SD card and turn on the main power.

If an error occurs, use another SD card.

*Do not format the SD card provided by the host or sell it as an option. SD cards used for firmware updates can only be formatted by customer engineers.

SC869-0

1

C

Human detection (proximity) sensor error 1

CTL

Sensors consistently detect the presence of operators around the machine for over 24 hours

Member.

The sensor has malfunctioned and has remained on for more than 24 hours. This SC code has no impact on printing or other machine operations. After generating the SC code, the sensor no longer works.

Replace the sensor unit

SC869-0

1

C

Human detection (proximity) sensor error 2

CTL

After performing the following actions 20 times, the sensor remains in the off state: • Touch the energy-saving button

• Turn on/off ADF

• Place the original manuscript

• Open/close the front door

• Open/close the paper tray

Under normal circumstances, the occurrence of any one or more of the above actions will trigger the machine to exit energy-saving mode and return to normal operation, but the actual situation is that the sensor has not yet detected the presence of the operator. This SC code has no impact on printing or other machine operations. After generating the SC code, the sensor no longer works.

Replace the sensor unit

SC870-00

B

Address book data error (at any time: Address book error.)

SC870-01

B

Address book data error (At startup: The media required to store the address book is lost.)

SC870-02

B

Address book data error (at startup: encryption configured, but required module for encryption)

(DESS) Lost

SC870-03

B

Address book data error (initialization: failed to generate file to store internal address book.)

SC870-04

B

Address book data error (initialization: failed to generate file to store sender.)

SC870-05

B

Address book data error (initialization: failed to generate file to store transfer destination.)

SC870-06

B

Address book data error (initialization: failed to generate file to store required LDAP search)

Information.)

SC870-07

B

Address book data error (initialization: failed to initialize entries required for machine operation.)

SC870-08

B

Address book data error (machine configuration: HDD exists, but used to store address book)

Space is unavailable

SC870-10

B

Address book data error (machine configuration: unable to create for use in SD/USB flash memory)

The directory where the address book is stored

SC870-11

B

Address book data error (at startup: inconsistent address book entry numbers.)

SC870-20

B

Address book data error (file I/O: failed to initialize file.)

SC870-21

B

Address book data error (File I/O: Failed to generate file.)

SC870-22

B

Address book data error (File I/O: Failed to open file.)

SC870-23

B

Address Book Data Error (File I/O: Failed to write to file.)

SC870-24

B

Address Book Data Error (File I/O: Failed to read file.)

SC870-25

B

Address book data error (file I/O: failed to check file size.)

SC870-26

B

Address book data error (File I/O: Failed to delete file.)

SC870-27

B

Address book data error (File I/O: Failed to add data.)

SC870-30

B

Address book data error (search: search in machine address book transfer destination/sender)

Unable to retrieve data from the cache while searching

SC870-31

B

Address book data error (Search: Failed to retrieve data from cache during LDAP search)

According to

SC870-32

B

Address book data error (search: unable to search WS scanner address book from high speed)

Cache to retrieve data

SC870-41

B

Address book data error (cache: failed to retrieve data from cache.)

SC870-50

B

Address book data error (at startup: abnormal address book encryption status detected.)

SC870-51

B

Address book data error (encryption setting: unable to create between normal text and encrypted text)

The directory required for inter conversion

SC870-52

B

Address book data error (encryption setting: unable to convert from plain text to encrypted text)

Ben

SC870-53

B

Address book data error (Encryption setting: Failed to convert from encrypted text to plain text.)

SC870-54

B

Address book data error (Encryption setting: Inconsistent data detected when reading encrypted address book.)

SC870-55

B

Address book data error (encryption settings: failed to delete file when changing encryption settings.)

SC870-56

B

Address book data error (Encryption settings: During the attempt to change the encryption settings, the file recording the encryption key could not be deleted.)

SC870-57

B

Address book data error (Encryption settings: During the attempt to change the encryption settings, the file could not be moved.)

SC870-58

B

Address book data error (Encryption settings: During the attempt to change the encryption settings, the directory could not be deleted.)

SC870-59

B

Address book data error (encryption settings: During attempting to change encryption settings, data detected)

Shortage of sources

SC872-0

0

B

HDD email receiving error 1

CTL

Immediately on the HDD after the machine is turned on

Detected an error.

• HDD malfunction

When the machine is using HDD, the power is turned off.

Format HDD (SP5-832-007).

Replace the HDD.

When performing the above operations, the following information will be formatted.

Received some email messages.

POP3- Read status of received information (all information on the mail server is treated as new information).

SC873-0

0

B

HDD email receiving error 2

CTL

Immediately on the HDD after the machine is turned on

Detected an error.

• HDD malfunction

When the machine is using HDD, the power is turned off.

Format HDD (SP5-832-007).

Replace the HDD.

When performing the above operations, the following information will be formatted.

• Default sender name/password (SMB/FTP/NCP) • Administrator email address

Scanner transmission history

SC874-05

D

Delete All - Read Error

SC874-06

D

Delete All - Write Error

SC874-09

D

Delete All - The driver did not respond to the command

SC874-10

D

Delete All - Core Internal Error

SC874-12

D

Delete All - Specific partition does not exist

SC874-13

D

Delete All - No Device Files

SC874-14

D

Delete All - Startup Options Error

SC874-15

D

Delete All - No specified number of sectors specified

SC874-16

D

Delete All - Execution of 'hdderase' failed

SC874-41

D

Delete all - other irreparable errors

SC874-42

D

Delete All - Received Stop Command, Run Stop

SC874-61

D

Delete All - Library Recovery Failed: hde_can_use()

SC874-62

D

Delete All - Library Recovery Failed: hde_start()

SC874-63

D

Delete All - Library Recovery Failed: hde_end()

SC874-64

D

Delete All - Library Recovery Failed: hde_abort()

SC874-65

D

Delete All - Library Recovery Failed: hde_get_stat()

SC874-66

D

Delete All - Cannot be used

SC874-67

D

Delete All - Delete Incomplete

SC874-68

D

Delete all - HDD formatting failed (normal)

SC874-69

D

Delete all - HDD formatting failed (exception)

SC874-70

D

Delete All - Library Recovery Illegal

SC874-99

D

Delete All - Unexpected Error

During the execution of the command to delete all HDD or NVRAM, an error was detected.

There are errors in the HDD deletion program or NVRAM complete deletion program.

@Remote did not send SC error alert and the network device did not display the alert.

• Turn the machine off/on

Reset SD card (optional).

Re execute the HDD delete all command.

SC875-0

1

D

Delete all errors on HDD (hddchack-i error)

CTL

SC875-0

2

D

Delete all errors (HDD deletion) (data deletion failed)

An error was detected before the start of HDD/data deletion. (Failed to delete data/failed logic)

Format HDD)

HDD logical formatting failed.

The module failed to delete data.

Turn off and then turn on the machine.

SC877-0

0

B

Data coverage security card error

CTL

The 'automatic memory deletion' function for data coverage security is set to enabled, but it cannot be executed.

The data coverage security option SD card is damaged.

The data coverage security option SD card has been removed.

If the SD card is damaged, prepare a new data overlay security option SD card and replace the NVRAM.

If the SD card has been removed, turn off the main power and reinstall the running data overlay security option SD card.

SC878-0

0

D

TPM electronic verification error

CTL

Machine TPM electronic verification failed.

The system hash value registered in TPM does not match the data on the USB flash drive.

• Updated system modules in an unauthorized manner.

The USB flash drive is not working properly.

• Replace the controller board.

SC878-0

1

D

USB flash memory error

CTL

USB flash file system error

The USB flash file system has been compromised.

• Replace the controller board.

SC878-0

2

D

TPM error

CTL

An error occurred in TPM or TPM driver.

TPM malfunction

• Replace the controller board.

SC878-0

3

D

TCSD error

CTL

An error occurred in the TPM software stack.

• Unable to start TPM

TPM loses necessary files.

• Replace the controller board.

SC878-20

D

Random number test error

CTL

An error was detected while creating a random number list during self testing. The random number list is created by TPM (Trusted Platform Module). The random number list created by TPM did not pass the test.

Attention: TPM (Trusted Platform Module) is a computer chip that can securely store the information required by the authentication platform. This information includes passwords, certificates, and encryption keys.

TPM malfunction

• Turn off and then turn on the machine.

• Replace the controller board.

SC878-21

D

DESS self-test error

CTL

Due to random number test failure (SC878-20) or other issues, TPM power on self-test is in progress

Failed to test controller encryption software during startup.

TPM firmware or CPU malfunction.

Attention: TPM (Trusted Platform Module) is a computer chip that can securely store the information required by the authentication platform. This information includes passwords, certificates, and encryption keys.

• Turn on the machine.

If the problem persists, replace the controller board.

SC880-0

0

D

MLB error

CTL

No MLB access reply was returned within the specified time. MLB (Media Link Board) is a file

Format converter.

MLB defect

Replace MLB.

Dismantle MLB.

SC899-0

0

D

Software error: Signal reception ended

CTL

Appears when the internal program performs abnormally.

If it is a hardware defect

Replace hardware.

If it is a software error

• Turn off and then turn on the machine.

Attempt to update the firmware.

SC900: Other

SC990-0

0

D

Software operation error

CTL

The software attempted an unexpected operation.

• Parameter error

Internal parameter error

Insufficient working memory

Abnormalities that are usually undetectable lead to operational errors.

• Turn off and then turn on the machine.

Reinstall the software for the controller and BICU board.

SC991-0

0

C

Recoverable software operation error

CTL

The software attempted an unexpected operation.

Compared to CS990, SC991 covers recoverable errors.

• Parameter error

Internal parameter error

Insufficient working memory

Abnormalities that are usually undetectable lead to operational errors.

• Only record

SC992-0

0

D

An undefined SC has been released.

CTL

Generate errors that the system cannot control.

• Incorrect use of SC and other components from previous models.

Basically, it is a software defect.

• Turn off and then turn on the machine.

7. Troubleshooting

SC997-0

0

D

Application function selection error

CTL

The application selected through the operation panel keys runs abnormally (unresponsive, abnormal closure)

Bundle).

• Software defects (mainly in applications)

Check the optional RAM, DIMM, and board required for the application.

Check if the downloaded program combination is correct.

SC998-0

0

D

Application startup error

CTL

After the main power is turned on, no applications are registered to the system within the specified time. (No application startup/all applications terminated abnormally)
The application starts, but for some reason cannot be pulled out.

• Software defects (mainly in applications)

Optional RAM, DIMM, and board required for the application. Incorrect installation.

• Turn off and then turn on the machine.

• Check optional RAM, DIMM, and board

• Check program combinations

• Replace the controller board.

Tags: #Ricoh #7503 #6503 #9003 #Repair code #SC code #Fuser #Scanner

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