SC100: scanning
SC101-01 | D | Exposure Lamp Error: Front Scan |
The detection level peak on the reference whiteboard is too low. | ||
• Poor LED exposure • Bad SBU(LED driver) on lens block • Bad BICU • loose, damaged or defective power or signal wiring harness • Condensation in the scanner unit • Incorrect or dirty position of the scanning mirror or lens • Incorrect position of reference whiteboard or dirty | ||
• Check the wiring harness connection of exposure lamp, SBU, BICU • Remove the exposure glass, inspect and clean the scanning mirror and lens. • Lift the ADF to check the condition of the whiteboard. Clean the whiteboard and adjust the position of the whiteboard. • Replace the exposure lamp. • Replace lens block with new SBU • Replace the BICU. |
SC101-02 | D | Exposure Lamp Error: Front (LR) Scan Initialization |
Single or multiple elements in a certain side LED do not light up. | ||
• Poor LEDs (both sides) • Bad SBU(LED driver) on lens block • loose, damaged or defective power or signal wiring harness |
• Turn the machine off/on • Reset the wire harness. • Replace the LED exposure lamp PCB. • Replacing the lens block (SBU LED driver) |
SC101-05 | D | Exposure Lamp Error: Front (L) Scan Initialization |
Single or multiple elements in the left LED are not lit. | ||
• Poor left LED • Bad SBU(LED driver) on lens block • loose, damaged or defective power or signal wiring harness | ||
• Turn the machine off/on • Reset the wire harness. • Replace the LED exposure lamp PCB. • Replacing the lens block (SBU LED driver) |
SC101-06 | C | Exposure Lamp Error: Front (R) Scan Initialization |
Single or multiple elements in the right LED are not lit. | ||
• Bad right LED • Bad SBU(LED Driver) • loose, damaged or defective power or signal wiring harness | ||
• Turn the machine off/on • Reset the wire harness. • Replace the right LED PCB. • Replacing the lens block (SBU LED driver) |
SC102-00 | D | Exposure lamp error: front side |
The reference whiteboard reads too high within the specified number of pulses. | ||
• Poor LED • Bad SBU(LED Driver) • Bad SBU • Bad BICU • loose, damaged or defective power or signal wiring harness | ||
• Turn the machine off/on • Check and reset power harness, signal harness • Replace the LED exposure lamp PCB • Replace the lens block (SUB LED driver). |
SC120-00 | D | Scanner Home Error 1 |
The scanner home sensor does not detect a shutdown condition during initialization or copying. | ||
• Bad BICU • Bad scanner motor • Bad scanner home sensor. • Broken wiring harness between BICU, SIOB and scanner motor. • Broken wire harness between scanner home sensor and BICU. • The scanner wire, timing belt, pulley or gantry is not installed correctly. | ||
• Check whether the scanner wire, timing belt, pulley, and carriage are installed correctly. • Inspect the wire harness between the scanner home sensor and the BICU. • Check whether the scanner home sensor is working properly (input/output check), if not, replace it. • Check whether the scanner motor is working properly (input/output check), if not, replace it. • Replace the BICU. |
SC121-00 | D | Scanner Home Error 2 |
The scanner home sensor does not detect an on condition during initialization or copying. | ||
• Bad BICU • Bad scanner motor • Bad scanner home sensor | ||
•Check that the scanner’s wire, timing belt, pulleys, and carriage are installed correctly. • Inspect the harness for the home sensor • Examine the wiring harness in the BICU • Check whether the scanner motor is working properly (input/output check), if not, replace it. • Replace the BICU. |
SC141-00 | D | Black Level Detection Error |
During automatic gain control, the black level cannot be adjusted within the target value range. | ||
• BICU wiring harness loose, damaged, defective • Bad SBU • Bad BICU | ||
• Check wire harness connection between scanner unit and BICU • Replace lens block (new SBU) • Replace BICU |
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SC142-00 | D | White Level Detection Error |
During automatic gain control, the white level cannot be adjusted to the second target within the target value range Level. | ||
- | • Exposure lamps or optics are partially dirty •SBU board defect • Bad BICU plate • wiring harness disconnected. • Poor LED exposure • Poor lamp ballast • Bad scanner motor | |
• Clean the exposure glass, whiteboard, mirror and lens. • Check if the LED exposure lamp is illuminated during initialization • Check the connection of the wire harness • Replace the LED exposure lamp. • Replace the scanner motor. • Replace the lens block (SBU), BICU |
SC144-00 | D | SBU transmission error |
After opening SUB, BICU detects any of the following conditions in SBU: • The SYDO signal reaches a high value within 1 second after the power is turned on, but the SBU ID cannot be read after 3 attempts. | ||
• Bad SBU • Bad BICU | ||
• Check wire harness between scanner unit and BICU • Replace lens block (new SBU) • Replace the BICU. |
SC151-00 | D | Black Level Error: Back |
When creating black level, no pixels are within the allowable range. |
•CIS defect | ||
• Replace CIS |
SC152-00 | D | White Level Error: Back |
Bad shadow peaks for CIS feedback. | ||
• ADF CIS equipment failure • CIS white roller underside or whiteboard is damaged • dirty CIS or incorrect installation | ||
• Check the connection of the CIS harness. • Check the CIS background roller for damage, clean the background roller, check the correct installation of the background roller • Replace the CIS. |
SC154-00 | D | Scanner communication error: Back |
Poor reading of ASIC register feedback in CIS. | ||
• Loose, broken, or bad wires between ADF PCB and CIS • Bad ASIC in CIS • Bad FROM in CIS | ||
• Check and reset the power and signal harnesses. • Replace CIS signal harness • Replace CIS • Replace the ADF motherboard. |
SC195-00 | D | Machine Serial Number Error |
The number registered for the machine serial number does not match. | ||
- | • The correct 11-digit serial number must be registered in the host. | |
• Confirm the correct serial number. • The correct serial number must be entered via the SP5811-001. |
SC200: Exposure
SC202-00 | D | Prism motor error 1: Timeout during startup. |
After the motor is turned on, the polygon motor unit does not enter the "ready" state within 20 seconds. | ||
• Loose, damaged, or poor polygon motor PCB connector • Poor polygon motor PCB • Poor polygon motor • Bad BICU | ||
• Inspect harness for polygon motor and replace if damaged • Replace polygon motor • Replace BICU |
SC203-00 | D | Polymirror motor error 2: Timed out on shutdown |
After the motor is turned off, the polygon mirror motor does not exit the "ready" state within 3 seconds. (The XSCRDY signal does not reach HIGH in 3 seconds.) | ||
• Loose, damaged, or poor polygon motor PCB connector • Poor polygon motor PCB • Poor polygon motor | ||
• Inspect the polygon motor harness and replace if damaged • Replace polygon motor |
SC204-00 | D | Prism motor error 3: XSCRDY signal error |
The polygon motor "ready" signal is invalid when generating an image or outputting a sync signal (HIGH)。 | ||
• Loose, damaged, or poor polygon motor PCB connector • Poor polygon motor PCB • Poor polygon motor | ||
• Check motor PCB connections • Replace polygon motor |
SC220-00 | D | Laser synchronization detection error |
The laser synchronization inspection unit does not detect the line synchronization signal (DETP0) within 500 milliseconds of the polygon motor running at normal speed. Note: The unit polls the signal every 50 milliseconds. This SC is issued after 10 failed attempts to detect the signal. | ||
• Loose, damaged or defective connectors on the laser synchronizing plate • The laser sync detection board is not installed correctly (misaligned) • Bad laser synchronization board | ||
• Check and reset the laser sync detector harness • Replace the laser sync detector |
SC221-00 | D | Laser synchronous detector error: K front end (LD1) |
When the polygon mirror motor rotates normally, for any LD black front end except LD0, it is not The synchronous detection signal is output. | ||
• Loose, damaged, bad laser sync detector harness • Bad LD unit • Poor laser diode driver board • Bad BICU | ||
• Check the connection of the LD unit, laser diode driver board • Replace the LD unit • Replace the laser diode driver board • Replace BICU |
SC230-00 | D | FGATE open error: K |
After processing the image of the general job or the MUSIC of the start position [K], it is not maintained within 5 seconds PFGATE open signal. | ||
• Poor ASIC • Bad connection between control board and BICU. • Bad BICU | ||
• Check the connection between the controller board and the BICU. • Replace the BICU. • Replace the controller board. |
SC231-00 | D | FGATE close error: K |
• After processing the image of the general job or the MUSIC of the end position [K], the PFGATE ON signal is maintained for 5 seconds. • The PFGATE ON signal is maintained when the next job is started. | ||
• Poor ASIC • Bad connection between control board and BICU. • Bad BICU | ||
• Check the connection between the controller board and the BICU. • Replace the BICU. • Replace the controller board. |
SC240-00 | C | LD unit error |
When the LDB unit is turned on after the LDB initialization, the BICU detects the laser several times in a row Diode driver board (LDB) error. | ||
•LD wear • Loose, damaged or defective LD unit harness • Bad BICU | ||
• Replace the LD unit harness • Replace LD unit • Replace the BICU. |
SC270-00 | D | GAVD communication error |
Problem in GAVD or eSOC. | ||
• Bad BICU • Bad LD unit | ||
• Check the connection points, wires or connectors on the BICU for loose, damaged or defective • Replace the LD unit • Replace BICU |
SC272-01 | D | LD drive communication error |
After two comparisons, it was found that the read/write data did not match. Three parity check retries failed. Defeat. | ||
• Loose, damaged or defective LDB harness • Poor LDB • Bad BICU | ||
• Turn the machine off/on • Replace LDB harness • Replace LD unit • Replace BICU |
SC272-10 | LD drive communication error | |
There was an open interrupt (LD5V off) during door closing. | ||
• Bad BICU/RYB (5VS error) • Poor LDB • Loose, damaged or defective LDB harness • Loose, damaged or defective BICU-RYB wire harnesses | ||
• Turn the machine off/on • Replace BICU-RYB harness • Replace LDB harness • Replace BICU/RYB • Replace LD unit |
SC300: Image Development 1
SC300-00 | D | Charge corona output error |
The feedback voltage of the charging corona unit is detected up to 9 times. | ||
• Loose, damaged or defective charging corona unit connector • Poor charging corona power supply assembly | ||
• Check the harness of charging corona unit • Replace the charging corona power pack |
SC305-00 | D | Charging Corona Wire Cleaner Error 1 |
Charging corona cleaning pad not in place: | ||
• Corona wire cleaner motor wire loose, broken, defective • Poor charging corona wire cleaner motor | ||
• Check motor harness • Replace charging corona wire cleaning pad motor |
SC306-00 | C | Charging Corona Wire Cleaner Error 2 |
The charging corona motor is not running. The current in the charging corona motor is less than 83mA. | ||
• Poor or disconnected connector of charging corona wire cleaning pad motor • Poor motor | ||
• Check motor harness • Replace charging corona wire cleaning pad motor |
SC307-00 | D | Charging grid circuit open circuit |
When high voltage is supplied to the charging power grid, the feedback voltage is higher than the set value 9 times. This feedback electricity voltage is used to update the PWM for output control. | ||
• Poor charging corona harness • Poor or disconnected charging corona unit • Poor charging corona power supply assembly. | ||
• Check the charged corona harness • Replace charging corona unit • Replace the charging corona power pack |
SC320-01 | D | abnormal development output |
It is detected that the high voltage applied to the development unit is higher than the upper limit of PWM (45%) by 10 Next. | ||
• Development bias leakage due to poor connection or joint • Poor developer power components | ||
• Check the developing unit terminals for damage • Replacing developer unit • Replace the development unit power pack |
SC324-01 | D | Development motor lock |
During the development motor operation, the development motor lock signal is maintained at a high level for 2 seconds. | ||
• Overloading of the drive mechanism due to toner build-up in the used toner channel • Poor motor drive plate | ||
• Check the powder supply unit coil. • If the gear is not damaged, replace the coil. • If the gear is damaged, replace the entire unit • Replace developing motor |
SC360-01 | D | TD sensor adjustment error: adjustment output is abnormal |
During the TD sensor auto-adjustment period, the TD sensor output voltage (Vt) is 2.5V or more even if the control voltage is set to the minimum value (PWM = 0). When this error occurs, the SP2-906-1 reads 0.00V. Note: • Cycling the machine on/off will cancel the SC display, but will not allow the ID sensor to control the toner supply. • If the TD sensor is bad, use the pixel count and ID sensor to control the toner supply. | ||
• Loose, damaged or defective connector for TD lead • Loose, damaged or defective toner bottle motor harness • Bad TD sensor • Poor IOB • Poor toner bottle motor | ||
• Remove development unit and check TD sensor wiring harness • Inspect the toner bottle motor harness • Replace TD sensor • Replace toner bottle motor • Replace IOB |
SC360-11 | D | TD Sensor Adjustment Error: Timeout Error |
The TD sensor output voltage (Vt) is not in the target range (3.0±0.1V) for 20 s during the automatic adjustment of the TD sensor. When this error occurs, the display of the SP2-906-1 reads 0.00V. Note: • This SC is released only after the TD sensor has been properly tuned. • Cycling the machine on/off will cancel the SC display, but will not allow the ID sensor to control the toner supply. | ||
• Loose, damaged, defective TD sensor harness • Bad TD sensor • Poor IOB | ||
• Remove development unit, check wiring harness for TD sensor • Replace TD sensor • Replace IOB |
SC361-00 | C | TD sensor output error: upper limit |
The TD sensor output voltage (Vt) measured during each copy cycle is detected to be higher than 4V up to 10 prints. | ||
• Loose, damaged or defective TD sensor harness • Loose, damaged or defective toner bottle motor harness • Bad TD sensor • Poor IOB • Poor toner bottle motor | ||
• Remove development unit and check TD sensor wiring harness • Inspect the toner bottle motor harness • Replace TD sensor • Replace toner bottle motor • Replace IOB |
SC362-00 | C | TD sensor output error: lower limit |
The TD sensor output voltage (Vt) measured during each copy cycle is detected to be less 0.5V up to 10 times. | ||
• Loose, damaged or defective TD sensor harness • Loose, damaged or defective toner bottle motor harness • Bad TD sensor • Poor IOB • Poor toner bottle motor | ||
• Remove development unit and check TD sensor wiring harness • Inspect the toner bottle motor harness • Replace TD sensor • Replace toner bottle motor • Replace IOB |
SC370-01 | C | ID sensor adjustment error: abnormal LED output |
When the ID sensor is initialized, one of the following ID sensor output voltages is detected. • Vsg is less than 4.0V when maximum PWM input (255) is applied to the ID sensor. • Vsg is greater than or equal to 4.0V when minimum PWM input (0) is applied to the ID sensor. | ||
• ID sensor dirty (ID sensor pattern bad) • ID sensor wiring harness or connector loose, broken, bad • ID sensor bad • Poor IOB | ||
• Remove the drum unit and check the ID sensor wiring harness • Cleaning the ID sensor • Replace the ID sensor • Replace IOB |
SC370-11 | C | ID sensor tuning error: Timeout error |
During the Vsg check, Vsg decreased beyond the adjustment target within 20 seconds (4.0 ±0.2V)。 | ||
• ID sensor dirty (ID sensor pattern bad) • ID sensor wiring harness or connector loose, broken, bad • ID sensor bad • Poor IOB | ||
• Remove the drum unit and check the ID sensor wiring harness • Cleaning the ID sensor • Replace the ID sensor • Replace IOB |
SC375-00 | C | ID sensor error: drum surface voltage error |
When checking the ID sensor pattern, the ID sensor output voltage is 5.0V, the ID sensor The PWM signal input is 0. | ||
• ID sensor dirty (ID sensor pattern bad) • ID sensor harness or connector loose, broken, bad • Charging corona power supply assembly loose, broken, bad • Charging power supply assembly bad • Bad ID sensor • Poor IOB | ||
• Remove the drum unit and check the ID sensor wiring harness • Cleaning the ID sensor • Replace the ID sensor • Replace the charging corona power pack • Replace IOB |
SC376-00 | C | ID sensor error: pattern edge detection failed |
ID sensor pattern edge voltage not within 2 s during ID sensor pattern check 2.5V, or no pattern edges were detected within 800 ms. | ||
• ID sensor dirty (ID sensor pattern bad) • ID sensor harness or connector loose, broken, bad • Charging corona power supply assembly loose, broken, bad • Charging power supply assembly bad • Bad ID sensor • Poor IOB | ||
• Remove the drum unit and check the ID sensor wiring harness • Cleaning the ID sensor • Replace the ID sensor • Replace the charging corona power pack • Replace IOB |
SC377-00 | C | ID sensor error: Potential surface read error |
The Vp value of the measured ID sensor pattern reflectivity is not in the range of -70V to -400V. | ||
• ID sensor is dirty • Disconnection of charging corona unit • Poor potential sensor • Poor IOB • The charging corona wire is dirty or damaged | ||
• Cleaning the ID sensor • Check the potentiometric sensor wire harness • Check the connection of the drum unit • Check the harness of charging corona unit • Replace the potentiometric sensor • Check, clean and replace the charging corona unit • Replace IOB |
SC378-00 | C | ID sensor pattern error |
When checking the ID sensor pattern, one of the following ID sensor output voltages is detected twice in succession. • Vsp greater than or equal to 2.5V • Vsg less than 2.5 •Vsp = 0V •Vsg = 0 | ||
• ID sensor dirty (poor ID sensor pattern quality, incorrect pattern density) • loose, broken, defective ID sensor wire harness or connector • Poor IOB • Poor charging power components | ||
• Remove the drum unit, check and clean the ID sensor • Check the ID sensor harness • Check charging corona power pack harness • Replace the ID sensor • Replace the charging corona power pack • Replace IOB |
SC380-51 | C | Potentiometric sensor calibration (VL) |
During the calibration of drum potential sensor, when adjusting VL, the surface potential of VL pattern is not 0V 400V range. (VL is the potential after exposure of the white image.) | ||
• loose, damaged or defective potential sensor connector or wire harness • loose, damaged or defective drum unit connector or wire harness • Loose, damaged or defective charging corona unit leads • Loose, broken or defective wires of developing power components • Poor potential sensor • Poor charging corona unit • Poor developer power components • Poor IOB | ||
• Check the connection of the drum unit Dismantle the drum unit and check the wiring harness of the potential sensor • Check the charged corona harness Check the power supply harness of the developing unit • Replace the potentiometric sensor • Replace charging corona unit • Replace the developing power pack • Replace IOB |
SC396-01 | D | Drum motor error |
During the operation of the main motor, the drum motor lock signal remains at a low level for 2 seconds. | ||
Overloading of the driving mechanism • Poor motor drive plate | ||
• Check the area around the motor to ensure there are no obstacles hindering its operation • Check if the belt driven by the motor is loose or damaged Replace the drum motor |
SC400: Image Development 2
SC400
SC410-00 | C | Fire extinguishing light error |
After the initialization of automatic process control is completed, the potential sensor detects that the drum surface potential is higher than the specified value Value (-400V). | ||
Loose, damaged, or defective connectors of the fire extinguishing lamp wires Poor lighting fixtures | ||
Dismantle the drum unit and inspect the wiring harness and connectors of the extinguishing light • Replace the extinguishing light |
SC411-01 | C | Charging potential: VD (1) adjustment error |
After detecting any of the following events, the machine will record the SC code: After adjusting the drum surface potential VD (1), the result of VD (1) using VD (1) to obtain VG (1) is greater than VG (1). The machine stops and records the SC, but does not display the SC number. After setting SP3901 (automatic process control on/off) to "on", this issue is only detected when the control is enabled for the potential sensor. | ||
• loose, damaged or defective potential sensor connector or wire harness • loose, damaged or defective drum unit connector or wire harness • Incorrect installation of drum unit • Poor potential sensor • Poor charging corona power supply assembly • Poor drum extinguishing light • Poor IOB |
Check the drum guide wire harness and connectors at the front of the machine Confirm whether the installation of the drum unit is correct Dismantle the drum unit and check the potential sensor Check the wire harness of the charging corona power supply group • Replace the potentiometric sensor • Replace the charging corona power pack Replace the drum extinguishing light • Replace IOB |
SC411-02 | C | Charging potential: VD (2) adjustment error |
After detecting any of the following events, the machine will record the SC code: • After trying 5 times as required, VD (2) adjustment failed. After adjusting the drum surface potential VD (2), the result of VD (2) using VD (2) to obtain VG is greater than VG. The machine stops and records the SC, but does not display the SC number. After setting SP3901 (automatic process control on/off) to "on", this issue is only detected when the control is enabled for the potential sensor. | ||
• loose, damaged or defective potential sensor connector or wire harness • loose, damaged or defective drum unit connector or wire harness • Incorrect installation of drum unit • Poor potential sensor • Poor charging corona power supply assembly • Poor drum extinguishing light • Poor IOB |
Check the drum guide wire harness and connectors at the front of the machine Confirm whether the installation of the drum unit is correct Dismantle the drum unit and check the potential sensor Check the wire harness of the charging corona power supply group • Replace the potentiometric sensor • Replace the charging corona power pack Replace the drum extinguishing light • Replace IOB |
SC440-01 | D | Abnormal transfer output (voltage leakage detected) |
After outputting the transfer voltage, the feedback voltage remains above 4V for 60 milliseconds. | ||
The transfer current terminal and transfer power supply component are disconnected, and the connector is damaged Poor transfer power supply components | ||
Dismantle the transfer printing unit Check the front and rear terminals • Replace the transfer printing power pack |
SC440-02 | D | Abnormal release detection of transfer printing output |
When transferring output, even if 24% PWM is applied, it is difficult to have any feedback within 60 milliseconds Voltage. | ||
Loose or poor transfer joint The wire harness of the transfer unit is disconnected Poor transfer power supply components | ||
Dismantle the transfer printing unit Check the wiring harness and connectors • Replace the transfer printing power pack |
SC495-00 | D | Color powder recycling unit error |
After the drum motor is turned on, the encoder pulse does not change within 3 seconds. | ||
The drum motor is overloaded, causing the transfer of waste toner to stop The sensor is faulty or disconnected when the toner is used up | ||
Check the surrounding area of the drum motor Remove any obstacles that may interfere with the operation of the motor Check if the transmission coil is blocked |
SC496-00 | D | Color powder collection bottle error |
After the front door is closed, the color powder collection bottle setting switch remains closed. | ||
Colorless powder collection bottle inside the machine | ||
Confirm if there is a used toner collection bottle inside the machine Check the wiring harness of the color powder collection bottle setting switch Replace the color powder bottle setting switch |
SC500: Paper feeding, conveying, double-sided and fixing
SC500
SC501-01 | B | Paper tray 1 lifting malfunction |
After the paper tray lifting motor starts lifting the bottom plate, the lifting motor is not activated within 10 seconds. When the paper tray descends, the paper tray lifting sensor does not turn off within 1.5 seconds. The lower limit sensor of LCIT did not detect the lower limit within 10 seconds. | ||
Poor or disconnected paper tray lifting motor Paper or other obstacles get stuck between the paper tray and the motor The paper rolling electromagnet is disconnected or obstructed by obstacles Too much paper is loaded into the paper tray Note This SC will not be displayed until the operator has pulled out and pushed in the paper tray three times. Before the third opening and closing of the paper tray, if the operator turns off/on the machine, the 3 count will be reset. | ||
Ensure that tray 1 is not overloaded. Check for any obstacles (such as paper scraps) around the paper tray and motor. Check the connection of the paper tray lifting motor Check if there are any obstacles around the paper rolling electromagnet. Check the connection of the electromagnet. |
SC502-00 | B | Paper tray 2 lifting malfunction |
After the paper tray lifting motor starts lifting the bottom plate, the lifting motor is not activated within 10 seconds. When the paper tray descends, the paper tray lifting sensor does not turn off within 1.5 seconds. | ||
Poor or disconnected paper tray motor Paper or other obstacles get stuck between the paper tray and the motor The paper rolling electromagnet is disconnected or obstructed by obstacles Too much paper is loaded into the paper tray Note This SC will not be displayed until the operator has pulled out and pushed in the paper tray three times. Before the third opening and closing of the paper tray, if the operator turns off/on the machine, the 3 count will be reset. | ||
Ensure that paper tray 2 is not overloaded. Check for any obstacles (such as paper scraps) around the paper tray and motor. Check the connection of the paper tray lifting motor Check if there are any obstacles around the paper rolling electromagnet. Check the connection of the electromagnet. |
SC503-00 | B | Paper tray 3 lifting malfunction |
After the paper tray lifting motor starts lifting the bottom plate, the lifting motor is not activated within 10 seconds. When the paper tray descends, the paper tray lifting sensor does not turn off within 1.5 seconds. | ||
Poor or disconnected paper tray motor Paper or other obstacles get stuck between the paper tray and the motor The paper rolling electromagnet is disconnected or obstructed by obstacles Too much paper is loaded into the paper tray Note This SC will not be displayed until the operator has pulled out and pushed in the paper tray three times. Before the third opening and closing of the paper tray, if the operator turns off/on the machine, the 3 count will be reset. | ||
Ensure that tray 3 is not overloaded. Check for any obstacles (such as paper scraps) around the paper tray and motor. Check the connection of the paper tray lifting motor Check if there are any obstacles around the paper rolling electromagnet. Check the connection of the electromagnet. |
SC504-00 | B | Paper tray 4 lifting malfunction only in Japan |
After the paper tray lifting motor starts lifting the bottom plate, the lifting motor is not activated within 10 seconds. When the paper tray descends, the paper tray lifting sensor does not turn off within 1.5 seconds. | ||
Poor or disconnected paper tray motor Paper or other obstacles get stuck between the paper tray and the motor The paper rolling electromagnet is disconnected or obstructed by obstacles Too much paper is loaded into the paper tray Note This SC will not be displayed until the operator has pulled out and pushed in the paper tray three times. Before the third opening and closing of the paper tray, if the operator turns off/on the machine, the 3 count will be reset. | ||
Ensure that tray 4 is not overloaded. Check for any obstacles (such as paper scraps) around the paper tray and motor. Check the connection of the paper tray lifting motor Check if there are any obstacles around the paper rolling electromagnet. Check the connection of the electromagnet. |
SC505-01 | B | LCIT Error: Boosting Error |
Before the paper rolling electromagnet was turned on during the initialization period of the paper tray, the machine still failed to detect it after 5 attempts The paper tray lifting sensor is turned off. | ||
• Loose, damaged, or defective wire harness or connector of the paper rolling electromagnet • Poor paper rolling electromagnet LCIT motherboard malfunction | ||
Check the wiring harness and connectors of the paper rolling electromagnet, and replace them if damaged. • Check the wiring harness and connectors of the lifting sensor, replace them if damaged • Replace the paper rolling electromagnet • Replace the lifting sensor • Replace LCIT motherboard |
SC505-02 | B | LCIT Error: Boosting timeout error |
During the initialization period of the paper tray, the bottom of the tray was not detected at the upper level within the specified time (30 seconds) Board. | ||
• Loose, damaged, or defective wiring harness or connector of the lifting motor • Loose, damaged, or defective wiring harness or connector of the lifting sensor • Poor lifting motor • Improve sensor malfunction LCIT motherboard malfunction | ||
Check the wiring harness and connectors of the lifting motor, and replace them if damaged. Check the wiring harness and connectors of the lifting sensor, and replace them if damaged. • Replace the lifting sensor Replace the lifting motor • Replace LCIT motherboard |
SC505-03 | B | LCIT error: Lower limit timeout error |
During initialization, the bottom plate is lowered to check the bottom plate in the lower position, but the upper limit sensor remains on after the specified 30s, while the lower sensor and the four paper height sensors are still off. -Or- When the paper is used up or the lower switch is turned on, the machine lowers the bottom plate, but the paper detection sensor or lower limit sensor does not turn on within the specified time (it is still turned off after 30 seconds). | ||
Loose, damaged, or defective wiring harness or connectors of the lifting motor • Improve sensor malfunction Poor paper sensor • Poor lower limit sensor Poor paper height sensor LCIT motherboard malfunction |
Check the wiring harness and connectors of the lifting motor, and replace them if they are defective Replace the lifting sensor. Replace the paper sensor. Replace the lower limit sensor. Replace the paper height sensor. • Replace LCIT motherboard |
SC505-04 | B | LCIT error: Paper overload error |
During initialization, the machine detected that both the lift sensor and the lower limit sensor were in the on state. | ||
Paper tray overload • Poor lower limit sensor LCIT motherboard malfunction | ||
Check the load limit markings on the paper tray. Check if the wiring harness and connectors of the lifting sensor are loose, and replace them if they are defective. Check the wiring harness and connectors of the lower limit sensor, and replace them if they are defective. Replace the lifting sensor. Replace the lower limit sensor. • Replace LCIT motherboard |
SC515-00 | C | Double sided paper alignment machine motor error 1 |
When the paper machine panel is moved to its original position, even if the paper machine panel motor moves the paper machine panel 153.5 mm, The in-situ sensor of the paper cleaning machine is also not turned on. | ||
Paper or other obstacles block the barrier mechanism of the paper leveling machine The HP sensor connector of the paper machine is disconnected or defective Poor in-situ sensor of the paper machine | ||
Check if there are any obstacles (such as paper scraps) in the fence mechanism of the paper machine. Check the connector and wiring harness of the HP sensor of the paper straightener, and replace them if damaged. Replace the in-situ sensor of the paper alignment machine. |
SC516-00 | C | Double sided paper alignment machine motor error 2 |
When the paper leveling machine fence moves from its original position, even if the paper leveling machine motor moves the paper leveling machine fence 153.5 mm, The in-situ sensor of the paper machine fence board is also not turned off. | ||
Paper or other obstacles jamming mechanism The HP sensor on the fence board of the paper machine is disconnected or defective Poor in-situ sensor on the fence board of the paper machine | ||
Check if there are any obstacles (such as paper scraps) in the fence mechanism of the paper machine. Check the connector and wiring harness of the HP sensor of the paper straightener, and replace them if damaged. Replace the in-situ sensor of the paper alignment machine. |
SC520-01 | C | Paper tray 1 feeding motor error: locked |
Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction. Note: VODKA is a component of IOB. | ||
Loose, damaged, or defective motor wires or connectors Obstacles block the motor, resulting in excessive torque of the motor • Poor motor • Poor IOB |
Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area. Replace the paper feeding motor of tray 1 Replace IOB. |
SC520-02 | Paper tray 2 feeding motor error: locked | |
Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction. Note: VODKA is a component of IOB. | ||
Loose, damaged, or defective motor wires or connectors Obstacles block the motor, resulting in excessive torque of the motor • Poor motor • Poor IOB | ||
Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area. Replace the paper tray 2 paper feeding motor Replace IOB. |
SC520-03 | C | Paper tray 3 paper feeding motor error: locked |
Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction. Note: VODKA is a component of IOB. | ||
Loose, damaged, or defective motor wires or connectors Obstacles block the motor, resulting in excessive torque of the motor • Poor motor • Poor IOB | ||
Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area. Replace the paper tray 3 paper feeding motor Replace IOB. |
SC520-04 | C | Paper tray 4 paper feeding motor error: locked only in Japan |
Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction. Note: VODKA is a component of IOB. | ||
Loose, damaged, or defective motor wires or connectors Obstacles block the motor, resulting in excessive torque of the motor • Poor motor • Poor IOB | ||
Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area. Replace the paper tray 4 paper feeding motor Replace IOB. |
SC521-01 | C | Main relay motor locking error |
Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction. Note: VODKA is a component of IOB. | ||
Loose, damaged, or defective motor wires or connectors Obstacles block the motor, resulting in excessive torque of the motor • Poor motor • Poor IOB | ||
Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area. Replace the main relay motor Replace IOB. |
SC521-02 | C | Positioning motor locking error |
Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction. Note: VODKA is a component of IOB. | ||
Loose, damaged, or defective motor wires or connectors Obstacles block the motor, resulting in excessive torque of the motor • Poor motor • Poor IOB | ||
Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area. Replace the alignment motor Replace IOB. |
SC522-01 | C | Flip double-sided motor locking error |
Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction. Note: VODKA is a component of IOB. | ||
Loose, damaged, or defective motor wires or connectors Obstacles block the motor, resulting in excessive torque of the motor • Poor motor • Poor IOB | ||
Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area. Replace the flipping double-sided motor Replace IOB. |
SC522-02 | C | Double sided conveyor motor locking error |
Within 100 milliseconds after the motor is turned on, a motor register error (VODKA: DCM transmission) is detected, or a register error is detected 5 times in a row, and the machine considers the motor to be in the wrong direction. Note: VODKA is a component of IOB. |
Loose, damaged, or defective motor wires or connectors Obstacles block the motor, resulting in excessive torque of the motor • Poor motor • Poor IOB | ||
Check the motor wiring harness and connectors, and replace them if damaged. Check if there are any obstacles in the motor and its surrounding area. Replace the double-sided conveyor motor Replace IOB. |
SC530-01 | Fan blowing error | |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC530-02 | Developing unit fan 1 error | |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. |
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC530-03 | Developing unit fan 2 error | |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC530-04 | Double sided fan error | |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC530-05 | PCU fan error |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC530-06 | Color powder bottle fan error | |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC530-07 | Fixed inner cover fan error | |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. |
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC530-08 | PSU fan 1 error | |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC530-09 | PSU fan 2 error | |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. |
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC530-10 | AC drive board fan | |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC530-11 | Controller fan 2 (top: exhaust) | |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC530-12 | B | Capacitor fan error only in Japan |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC530-13 | PFU fan 1 error | |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC530-14 | Paper feeding unit fan 2 error | |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. |
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC530-15 | Paper feeding unit fan 3 error | |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC530-16 | Paper feeding unit fan 4 error only available in Japan | |
Note: This series of machines in Japan is equipped with four paper trays, while machines in other countries only have three paper trays. Paper tray 1 is a serial paper tray, but Japanese paper tray 1 is smaller. After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. |
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC531-01 | D | Main intake fan |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC531-02 | Main exhaust fan | |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC531-03 | Cooling fan error |
After the fan is turned on, a fan lock signal is detected every 1 second. Due to obstacles or other issues, the lock signal reaches HIGH 1.5 seconds after the fan is turned on, and reaches HIGH 6 times in a row. During normal operation, the lock signal should remain at LOW. The fan stops, and then the machine stops. | ||
Due to obstacles, the fan motor is overloaded. The fan motor connector or wire is loose, damaged, or defective. Poor fan motor. | ||
Check if there are any obstacles around the fan that may interfere with the operation of the fan blades. Check the wiring harness and connectors, and replace them if damaged. |
SC540-01 | D | Fixed cleaning net motor error 1 |
In 5 consecutive samples, the detected current during the operation of the clean grid motor exceeded 350 mA。 | ||
Clean the loose, damaged, or defective wires of the mesh motor • Disconnect the cleaning net motor Loose, damaged or defective wiring harness | ||
Check the wire harness connection at CN252 on IOB Check the paper output harness at the connection point of the cleaning mesh motor under the fixing unit. Replace the cleaning net motor • Replace IOB |
SC540-03 | A | Fixed cleaning net motor error 2 |
Due to a malfunction of the cleaning net motor, SC540-02 experienced three occurrences and the machine automatically shut down. | ||
Clean the loose, damaged, or defective wires of the mesh motor • Disconnect the cleaning net motor Poor cleaning of the mesh motor | ||
Check the wiring harness connections • Replace the motor |
SC540-04 | A | Fixed cleaning net motor error 3 |
Due to a malfunction of the cleaning net motor, SC540-02 occurred 10 times and the machine automatically shut down. | ||
Clean the loose, damaged, or defective wires of the mesh motor • Disconnect the cleaning net motor Poor cleaning of the mesh motor | ||
Check the wiring harness connections • Replace the motor |
SC541-00 | A | Fixing center thermistor error |
The fixing temperature detected by the central NC sensor (thermistor) remains below 7 seconds 0℃。 | ||
Poor thermistor connector Thermistor damaged or deviating from the correct position | ||
Pull out the fixing unit from the machine. Check the connection of the NC thermistor at the front of the fixing unit. Check the installation of the NC thermistor and confirm if its installation position is correct. Replace the NC thermistor. |
SC542-01 | A | Fixing temperature preheating error 1: Central thermistor |
The central NC sensor (thermistor) above the hot roller detects that the hot roller is within the specified time The preheating temperature has not been reached. | ||
• Fixing lamp disconnected The central thermistor deviates from the correct position | ||
Pull the fixing unit out of the machine. Check the connection of the front and rear fixing lamps. Check the center NC sensor and confirm if its installation position is correct. |
SC542-02 | A | Fixing temperature preheating error 2: Central thermistor |
The central NC sensor (thermistor) above the hot roller detects that the hot roller is within the specified time Not reaching 100 ° C. | ||
• Fixing lamp disconnected The central thermistor deviates from the correct position | ||
Pull the fixing unit out of the machine. Check the connection of the front and rear fixing lamps. Check the center NC sensor and confirm if its installation position is correct. |
SC542-03 | A | Fixing temperature preheating error 3: Center thermistor |
The central NC sensor (thermistor) above the hot roller detects that the hot roller is within the specified time The overload temperature has not been reached. | ||
• Fixing lamp disconnected The central thermistor deviates from the correct position | ||
Pull the fixing unit out of the machine. Check the connection of the front and rear fixing lamps. Check the center NC sensor and confirm if its installation position is correct. |
SC543-00 | A | Fixed light overheating error 1 (software) |
The central thermistor (NC sensor) detects that the temperature at the center of the hot roller has reached 240 ° C. Fixing temperature control software error | ||
PSU malfunction • Poor IOB • Bad BICU | ||
• Replace PSU • Replace IOB • Replace BICU |
SC544-00 | A | Fixed light overheating error 1: Hardware |
The central thermistor (NC sensor) or end thermistor detects that the temperature of the hot roller reaches To 250 ° C. | ||
PSU malfunction • Poor IOB • Bad BICU | ||
• Replace PSU • Replace IOB • Replace BICU |
SC545-00 | A | Fixed light overheating error 2: Center light |
After the hot roller reaches the preheating temperature, the fixing lamp samples 11 times (1.8 seconds) with the hot roller not rotating The entire capacity of the duration remains open. | ||
Thermistor damaged or deviating from the correct position • Fixing lamp disconnected | ||
Pull the fixing unit out of the machine. Check all thermistor connectors and wiring harnesses. Check the connectors and wiring harness of the fixing lamp. |
SC547-01 | D | Zero crossing signal error 1: Fixing relay |
When the power is turned on and the fixing relay is turned off, zero crossing was detected in all three samples An exception occurred. | ||
Fixed relay short circuit Poor driving circuit of fixing relay | ||
• Turn off and then turn on the machine. If the problem still exists, check the wiring harness and harness connectors between the AC drive board and IOB. Replace damaged wiring harnesses and connectors Replace the AC drive board. • Replace IOB |
SC547-02 | D | Zero crossing signal error 2: Fixing relay |
After turning on or off the front door, no zero crossing signal is detected within 3 seconds. | ||
Fixed relay short circuit Poor driving circuit of fixing relay | ||
• Turn off and then turn on the machine. If the problem still exists, check the wiring harness and harness connectors between the AC drive board and IOB. Replace damaged wiring harnesses and connectors Check and replace the PSU fuse (24VS). Replace the AC drive board. • Replace IOB |
SC547-03 | D | Zero crossing signal error 2: unstable power supply |
After 11 samples, the power supply was not within the range of 50 to 60 Hz, indicating that the power supply is not stable. | ||
• Unstable power supply. | ||
Firstly, turn off and then turn on the machine. Consult the power supply company to confirm if the power supply is stable. Check the wiring harness and harness connectors between the AC drive board and IOB. Replace the AC drive board. Replace IOB. |
SC551-00 | A | Fixed thermistor error 1: Two end thermistor |
The thermistor (contact type) at both ends is below 0 ° C (32 ° F) for more than 7 seconds. | ||
The thermistor connector is loose, damaged, or defective The installation of the thermistor is incorrect or not secure, resulting in deviation from the correct position. | ||
Pull out the fixing unit. Check all thermistor wire harnesses and connectors Confirm if the installation position of the thermistor is correct. |
SC552-01 | A | Fixing reloading temperature error 1: Two end thermistor |
Two end thermistor (contact type) cannot detect: Re loading temperature within 56 seconds after initiating the fixing temperature control cycle. | ||
• Fixing lamp disconnected Loose, damaged, or defective connections of the end plate thermistor | ||
Pull out the fixing unit. Check the wiring harness and connectors of the fixing lamp. Check the wiring harness and connectors of the end thermistor |
SC552-02 | A | Fixing reloading temperature error 2: Two end thermistor |
The hot roller did not reach 100oC within the specified time. | ||
• Fixing lamp disconnected The thermistor connector is loose, damaged, or defective Thermistor deviates from the correct position or is installed incorrectly Thermostat circuit breaker | ||
Pull out the fixing unit. Check the wiring harness and connectors of the fixing lamp. Check the wiring harness and connectors of the end thermistor |
SC552-03 | A | Fixing reloading temperature error 3: Two end thermistor |
After starting the fixing temperature control cycle, the hot roller did not reach the specified temperature within 3 seconds. | ||
• Fixing lamp disconnected The thermistor connector is loose, damaged, or defective Thermistor deviates from the correct position or is installed incorrectly Thermostat circuit breaker | ||
Pull out the fixing unit. Check the wiring harness and connectors of the fixing lamp. Check the wiring harness and connectors of the end thermistor |
SC553-00 | A | Fixed thermistor error 4: Two end thermistor (software) |
The two end thermistor (contact type) is at 240 ° C (464 ° F) for more than 1 second. The temperature is read 10 times per second. (with an interval of 0.1 seconds). | ||
PSU malfunction • Poor IOB control board Poor BICU control board | ||
• Replace PSU • Replace IOB • Replace BICU |
SC555-00 | A | Fixing lamp error |
After the preheating cycle begins, the fixing lamp is at full power for 1.8 seconds, but the heating roller does not rotate. | ||
Thermistor bending or detachment position • Fixing lamp disconnected | ||
Pull out the fixing unit. Check the thermistor harness and connectors Check the fixing lamp harness and connectors |
SC557-00 | C | Zero crossing signal error |
High frequency noise detected on the wire. | ||
Record SC code, machine operation is not affected. | ||
No measures need to be taken. |
SC559-00 | A | Fixed cardboard: 3 counts |
At the fixed paper output sensor, the last three pulse counts of the paper are detected (delay error) Error), SP1159 is turned on. | ||
If this SC occurs, the machine will not be able to be used until the repair technician cancels the SC code. This SC only appears when SP1159 is set to "1" (enabled). (Default value: 0 (disabled)). | ||
• Enter SP mode • Turn off and then turn on the machine. |
SC569-00 | D | Fixing pressure release motor error |
During the copying process, the in-situ sensor was unable to detect the trigger, and after trying again 3 times, it still could not detect it. | ||
The motor is locked due to overload • Poor motor drive plate | ||
Pull out the fixing unit. Check if there are any obstacles around the pressure motor that interfere with its operation. Check the wiring harness and connectors of the pressure release sensor, and replace them if damaged. Replace the fixing pressure release sensor. Replace the motor. |
SC570-00 | B | Capacitor discharge error 1 only in Japan |
Capacitor control board output error code (CAPCNT). When discharging, the capacitor cannot boost voltage: After sending the error code, the operation panel displays the message: 'Maintenance required for section V'. The capacitor unit stops charging and discharging. The machine sets the charging/discharging control to the off state, but the machine can still continue to perform actions that do not require the use of capacitors. | ||
• Damaged capacitor control board (CAPCNT) • Damage to charging/discharging device | ||
Turn off and then turn on the machine twice. If the problem still exists, it is better to use a capacitor control board (CAPCNT). Replace the V part of the capacitor unit. • It is also necessary to restore the original charging output data before transportation. |
SC571-00 | B | Capacitor discharge error 3 only in Japan |
Capacitor control board output error code (CAPCNT). After pausing the discharge, the capacitor still discharges: After sending the error code, the operation panel displays the message: 'Maintenance required for section V'. The capacitor unit stops charging and discharging. The machine sets the charging/discharging control to the off state, but the machine can still continue to perform actions that do not require the use of capacitors. | ||
• Damaged capacitor control board (CAPCNT) • Damage to charging/discharging device | ||
Turn off and then turn on the machine twice. If the problem still exists, it is better to use a capacitor control board (CAPCNT). Replace the V part of the capacitor unit. • It is also necessary to restore the original charging output data before transportation. |
SC572-00 | B | Capacitor discharge error 2 only in Japan |
Capacitor control board output error code (CAPCNT). After starting the discharge, the capacitor unit did not discharge: After sending the error code, the operation panel displays the message: 'Maintenance required for section V'. The capacitor unit stops charging and discharging. The machine sets the charging/discharging control to the off state, but the machine can still continue to perform actions that do not require the use of capacitors. | ||
• Damage to discharge FED • Damaged capacitor control board (CAPCNT) • Damage to charging/discharging device Loose, damaged, or defective wiring harness of the discharge device • Loose joints DC heater disconnected | ||
Turn off and then turn on the machine twice. If the problem still exists, it is better to use a capacitor control board (CAPCNT). Replace the V part of the capacitor unit. • It is also necessary to restore the original charging output data before transportation. |
SC573-00 | B | Discharge device error only in Japan |
Capacitor control board output error code (CAPCNT). When charging, the capacitor unit cannot be charged: After sending the error code, the operation panel displays the message: 'Maintenance required for section V'. The capacitor unit stops charging and discharging. The machine sets the charging/discharging control to the off state, but the machine can still continue to perform actions that do not require the use of capacitors. | ||
Loose, damaged, or defective wiring harness of the charging device Loose or damaged joints • Damaged capacitor control board (CAPCNT) • Damage to charging/discharging device The power supply voltage drops (below AC78V). |
Turn off and then turn on the machine twice. If the problem still exists, it is better to use a capacitor control board (CAPCNT). Replace the V part of the capacitor unit. • It is also necessary to restore the original charging output data before transportation. |
SC574-00 | B | Capacitor aging error only in Japan |
The capacity of the capacitor decreases, and the machine enters CPM decrease mode: After sending the error code, the operation panel displays the message: 'Maintenance required for section V'. When the capacitor or engine is not turned off, the machine continues to operate normally. | ||
• Aging of capacitors leads to low capacity • Damaged capacitor control board (CAPCNT) • Damage to charging/discharging device | ||
Replace the capacitor control board (CAPCNT) Replace the V part of the capacitor unit. • It is also necessary to restore the original charging output data before transportation. |
SC575-00 | B | Installation error of capacitor unit only in Japan |
The machine cannot detect that the capacitor unit has been installed. After sending the error code, the operation panel displays the message: 'Maintenance required for section V'. The capacitor unit stops charging and discharging. The machine sets the charging/discharging control to the off state, but the machine can still continue to perform actions that do not require the use of capacitors. | ||
• Loose, damaged, or defective IOB-CACNT wire harness • Damage to capacitor unit, incorrect installation • Damaged capacitor control board (CAPCNT) |
Confirm if the installation of the capacitor unit is correct. Turn off and then turn on the machine twice. If the problem still exists, first check the IOB-CACNT wire harness. If it is damaged, replace it Replace the capacitor control board (CAPCNT) Replace the V part of the capacitor unit. • It is also necessary to restore the original charging output data before transportation. |
SC581-00 | D | The connection of the power cord is incorrect. |
According to the control specifications of the machine: "Power cord connection detection (DOM 90cpm)", a message (non SC code) is displayed on the operation panel to remind the operator of the incorrect connection of the power cord. The displayed message is: "Power cord disconnected. Turn off the machine, and then connect the power cord to the power source Thermistor SC code: SC541, SC551 Please note the following: In this case, the overload temperature abnormal SC mark (fixing lamp on SC) disappears. | ||
The power cord for the fixing unit measurement is disconnected. | ||
• Turn off the machine. Connect the power cord to the power source. • Turn on the machine. |
SC585-00 | C | Temperature sensor error |
After three consecutive abnormal temperature readings, the machine sends this SC code. The temperature reading is less than -10 ° C • Temperature reading greater than 100 ° C |
The temperature sensor wiring harness or connector is loose, damaged, or defective Thermistor damaged | ||
Check the temperature sensor harness and connectors Reset the temperature sensor Replace the temperature sensor. |
SC590-00 | D | Color powder collection motor error |
When the toner collection motor is turned on, the sensor output of the toner collection motor does not change within 3 seconds. | ||
The vertical drive shaft is not installed or installed correctly. Due to obstacles, the motor is locked Loose, damaged, or defective motor wires or connectors Poor sensor of toner collection motor • Poor motor | ||
Ensure that the vertical drive shaft is installed and correctly installed at the bottom where it connects to the motor. Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the wiring harness and connectors of the toner collection motor sensor, and replace them if damaged. Replace the sensor of the toner collection motor. Replace the toner collection motor. |
SC600: Data Communication
SC620-01 | D | ADF communication error 1 |
There is a communication error between the host and the ADF connected through ASAP. Communication disconnection detected after normal connection. One of the following situations occurs: When ADF is connected during startup, if a problem is detected, it generates this SC. The ADF that was not connected at startup did not provide any feedback, but the machine can still operate without executing the ADF function (scanning, copying original documents on the paper tray) (without sending SC code). | ||
Poor ADF connection There is electrical noise on the power cord ADF damage IPU damage (IPU located on BICU). | ||
Check ADF connection Check the connection of ADF-BICU • Replace ADF • Replace BICU |
SC620-02 | D | ADF communication error 2 |
There is a communication error between the host and the ADF connected through ASAP. The communication error generated after a normal connection triggers a retry. One of the following situations occurs: When ADF is connected during startup, if a problem is detected, it generates this SC. The ADF that was not connected at startup did not provide any feedback, but the machine can still operate without executing the ADF function (scanning, copying original documents on the paper tray) (without sending SC code). When detecting that the connection is incompatible with ADF, send SC (ADF wiring does not meet specifications). |
• Incompatible ADF connection (ADF wiring does not meet specifications) • There is electrical noise on the power cord Poor connection of ADF on BICU ADF damage • IPU damage (IPU located on BICU) | ||
Confirm that ADF is suitable for the machine. • Replace with a compatible ADF • Determine if there is electrical noise on the power cord. Check the ADF wiring connection on the BICU. Replace ADF. • Replace the BICU. |
SC620-03 | D | ADF communication error 3 |
No signal was received within the specified time for receiving the CIS initialization end command. After the machine is turned on or exits energy-saving mode, no signal is received within 3 seconds. If the CIS initialization end command is not received, the machine will assume that there is a problem with the ADF and send the SC code accordingly. | ||
There is electrical noise on the power cord. ADF connection is poor. ADF is damaged. IPU damage (IPU located on BICU). | ||
• Determine if there is electrical noise on the power cord. Check the wire connection between ADF and BICU. • Replace ADF • Replace BICU |
SC621-01 | D | BICU>Final Processor Communication Error: Interrupt Error |
During communication with the final processor MBX, BICU received an interrupt sent by the final processor (Weak) signal. | ||
• Loose, damaged, or defective wiring between the I/F and the host or upstream final processor • Poor circuit breaker switch Loose, damaged, or defective power cord Poor peripheral device control board | ||
Check the wiring between the final processor I/F and the host or upstream unit. If the peripheral device is equipped with a circuit breaker switch, test the switch. If the peripheral device has a separate power cord, check the power cord. Replace the peripheral unit control board. |
SC621-02 | D | BCU>Final processor communication error: timeout error |
During the communication between the final processor MBX and BICU, even after three attempts No ACK signal detected within 100 milliseconds. | ||
The serial line level is unstable and there is external noise on the line Loose, damaged, or defective power cord Poor peripheral device control board • Bad BICU | ||
• Determine if there is electrical noise around the power cord or machine. Check the wiring between the final processor I/F and the host or upstream unit. If the peripheral device is equipped with a circuit breaker switch, test the switch. If the peripheral device has a separate power cord, check the power cord. Replace the peripheral unit control board. • Replace BICU |
SC626-01 | D | BICU, LCIT communication error: interrupt reception error |
During communication with LCIT, BICU received an interrupt (weak) signal. | ||
The serial line connection is unstable There is external noise on the line The LCIT connection of the host is loose, damaged, or poor • Defective LCIT control board • Bad BICU | ||
• Determine if there is electrical noise around the power cord or machine. Check the I/F wiring of the LCIT on the right side of the host. Check if the wire connectors are damaged. Ensure that the connector is locked and connected. Replace the LCIT control board. • Replace the BICU. |
SC626-02 | D | BICU, LCIT communication error: timeout error |
When a data frame is sent to LCIT and no ACK signal is received within 100 milliseconds, And it has not been received after 3 retries. | ||
The serial line connection is unstable There is external noise on the line The LCIT connection of the host is loose, damaged, or poor • Defective LCIT control board • Bad BICU | ||
• Determine if there is electrical noise around the power cord or machine. Check the I/F wiring of the LCIT on the right side of the host. Check if the wire connectors are damaged. Ensure that the connector is locked and connected. Replace the LCIT control board. • Replace the BICU. |
SC628-01 | B | IOB-CACCNT communication terminal error only in Japan |
After sending the error code, the operation panel displays the message: 'Maintenance required for section V'. The capacitor unit stops charging and discharging. No interrupt (weak) signal was sent during startup, or an interrupt (weak) signal was received after the communication line was connected to CAPCNT. The machine sets the charging/discharging control to the off state, but the machine can still continue to perform actions that do not require the use of capacitors. | ||
The serial line is unstable There is external electrical noise around the power cord or machine. IOB-CACNT wire harness short circuit • Damaged capacitor control board (CAPCNT) | ||
• Turn off and then turn on the machine. If the problem still exists, check the IOB-CACNT wiring harness and connectors, and replace them if damaged. Replace the capacitor control board (CAPCNT). |
SC628-02 | B | IOB-CACNT communication timeout error only in Japan |
After sending a frame of data to CAPCNT, no ACK was received within 100 milliseconds. | ||
The serial line is unstable There is external electrical noise around the power cord or machine. IOB-CACNT wire harness short circuit • Damaged capacitor control board (CAPCNT) | ||
• Turn off and then turn on the machine. If the problem still exists, check the IOB-CACNT wiring harness and connectors, and replace them if damaged. Replace the capacitor control board (CAPCNT). |
SC641-00 | D | Communication error between BICU and controller | CTL |
The RAPI protocol sent a frame of data from the controller to the BICU, but the BICU did not provide feedback. Try every 100 milliseconds, but after three attempts, no feedback has been received. The RAPI driver did not turn on at startup or sent four retry errors during operation. Attempt every 100 milliseconds, but after three attempts, no feedback from the engine has been received. | |||
Poor error between control board and BICU. Control board or controller software error • Bad BICU Poor controller board | ||
Check if the wiring harness and connectors between BICU and control board are loose or damaged. • Turn off and then turn on the machine. • Replace the BICU. • Replace the controller board. |
SC664-01 | VODKA 1 SRAM access permission error (no write permission) | |
After the machine is turned on or off energy-saving mode, VODKA (on IOB) and The connection signal between SRAM is incorrect. | ||
• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB • Bad BICU | ||
Turn off and then turn on the main power switch. If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged. Replace IOB. • Replace the BICU. |
SC664-02 | VODKA 1 SRAM write error (abnormal write result) | |
After the machine is turned on or off energy-saving mode, VODKA (on IOB) and The connection signal between SRAM is incorrect. | ||
• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB • Bad BICU | ||
Turn off and then turn on the main power switch. If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged. Replace IOB. • Replace the BICU. |
SC664-03 | VODKA 1 program startup error | |
After the machine is turned on or off energy-saving mode, VODKA (on IOB) and The connection signal between SRAM is incorrect. | ||
• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB • Bad BICU | ||
Turn off and then turn on the main power switch. If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged. Replace IOB. • Replace the BICU. |
SC664-11 | VODKA 2 SRAM access permission error (no write permission) | |
After the machine is turned on or off energy-saving mode, VODKA 2 (on IOB) and The connection signal between SRAM is incorrect. | ||
• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB • Bad BICU | ||
Turn off and then turn on the main power switch. If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged. Replace IOB. • Replace the BICU. |
SC664-12 | VODKA 2 SRAM write error (abnormal write result) | |
After the machine is turned on or off energy-saving mode, VODKA 2 (on IOB) and The connection signal between SRAM is incorrect. | ||
• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB • Bad BICU |
Turn off and then turn on the main power switch. If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged. Replace IOB. • Replace the BICU. |
SC664-13 | VODKA 2 software startup error | |
After the machine is turned on or off energy-saving mode, VODKA 2 (on IOB) and The connection signal between SRAM is incorrect. | ||
• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB • Bad BICU | ||
Turn off and then turn on the main power switch. If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged. Replace IOB. • Replace the BICU. |
SC664-21 | VODKA 3 SRAM access permission error (no write permission) | |
After the machine is turned on or off energy-saving mode, VODKA 3 (on IOB) and The connection signal between SRAM is incorrect. | ||
• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB • Bad BICU | ||
Turn off and then turn on the main power switch. If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged. Replace IOB. • Replace the BICU. |
SC664-22 | VODKA 3 SRAM write error (abnormal write result) |
After the machine is turned on or off energy-saving mode, VODKA 3 (on IOB) and The connection signal between SRAM is incorrect. | ||
• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB • Bad BICU | ||
Turn off and then turn on the main power switch. If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged. Replace IOB. • Replace the BICU. |
SC664-23 | VODKA 3 software startup error | |
After the machine is turned on or off energy-saving mode, VODKA 3 (on IOB) and The connection signal between SRAM is incorrect. | ||
• Loose, damaged or defective IOB, BICU wires or connectors • Poor IOB • Bad BICU | ||
Turn off and then turn on the main power switch. If the problem still exists, check the wiring harness and connectors between BICU and IOB, and replace them if damaged. Replace IOB. • Replace the BICU. |
SC665-04 | D | IOB startup failure error |
There is an issue with the IOB_WAKE signal: Detected IOB_WAKE signals sent by three VODKA modules on IOB, but IOB is still in WAKE state. If the machine detects any IOB_WAKE signal sent by any VODKA module on the IOB, it will not release the IOB_WAKE state. |
• BICU-IOB wires or connectors are loose, damaged, or defective • PSU 5V output is not available • IOB damage RYB is damaged BICU damage | ||
Check the BICU-IOB wiring harness and connectors, and replace them if damaged. Replace the PSU. Replace IOB. Replace RYB. • Replace the BICU. |
SC669-01 | ID error when opening NVRAM | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-02 | Channel error when NVRAM is turned on | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. |
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-03 | Device error when NVRAM is turned on | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-04 | Communication interruption error when NVRAM is turned on |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-05 | Communication timeout error when NVRAM is turned on | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-06 | Run interrupt error when NVRAM is turned on | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-07 | Buffer full error when opening NVRAM | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage |
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-08 | No error codes when NVRAM is turned on | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-09 | ID error when NVRAM is turned off | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. |
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-10 | No error code when NVRAM is turned off | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-11 | ID error when writing data to NVRAM |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-12 | Channel error occurred when writing data to NVRAM | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-13 | Device error when writing data to NVRAM | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-14 | Communication interruption error when writing data to NVRAM | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage |
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-15 | Communication timeout error when writing data to NVRAM | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-16 | Run interrupt error when writing data to NVRAM | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. |
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-17 | Buffer full error when writing data to NVRAM | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-18 | No error codes when writing data to NVRAM |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-19 | ID error when reading data from NVRAM | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-20 | Channel error when reading data from NVRAM | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-21 | Device error when reading data from NVRAM | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage |
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-22 | Communication error when reading data from NVRAM | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-23 | Communication timeout error when reading data from NVRAM | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. |
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-24 | Running error when reading data from NVRAM | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-25 | Buffer full error when reading data from NVRAM |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-26 | No error codes when reading data from NVRAM | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-27 | ID error during NVRAM device detection | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-28 | Channel errors during NVRAM device detection | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage |
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-29 | Equipment errors during NVRAM device detection | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-30 | Communication interruption error during NVRAM device detection | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. |
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-31 | Communication timeout error during NVRAM device detection | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-32 | Running interrupt error during NVRAM device detection |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-33 | Buffer full error during NVRAM device detection | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC669-34 | No error codes detected during NVRAM device testing | |
An error occurred while communicating with NVRAM on BICU. Three attempts to communicate with NVRAM All failed. | ||
• Electronic noise NVRAM is not installed on BICU • Incorrect installation of NVRAM NVRAM damage BICU damage | ||
• Turn off and then turn on the machine. If the problem still exists, first determine whether there is electrical noise around the power cord or machine. Remove the rear cover and check the NVRAM on the BICU. Confirm whether the NVRAM has been installed correctly and whether the NVRAM is not damaged. Ensure that the pin of the NVRAM is in the correct position (not bent to offset the correct position). Replace NVRAM. • Replace the BICU. |
SC670-01 | D | Engine startup error | CTL |
When the machine was turned on, BICU failed to respond within the specified time. | |||
• Loose, disconnected or damaged wiring between BICU and controller board • Poor BICU Poor controller board | |||
Check the wire harness connection between BICU and controller board. Check the wiring harness and replace it if it is damaged. • Replace the BICU. • Replace the controller board. | |||
SC670-02 | D | After starting, the engine stops | CTL |
Unexpected situations occur (hardware damage, software failure, electrical noise) that force the CPU or VODKA reset on BICU. | |||
After resetting the ENGRDY signal, unexpected issues occurred. The machine switches to engine stop mode. However, after the machine shuts down due to unstable circuits, the controller will first shut down the controller board, so the error will only be detected after 10 seconds. | ||
• Turn off and then turn on the machine. Check if the connectors and wiring harnesses between BICU and controller board are damaged, loose, or disconnected. Update firmware • Replace PSU • Replace the control board |
SC672-1 0 | D | Controller startup error | CTL |
After the machine power is turned on, communication between the controller and the control panel is not established. | |||
• Controller stops • Incorrect board installation Poor controller board Loose, damaged, or defective connectors on the control panel • Controller later stage | |||
Turn off/on the main power supply. Check the connection of the controller board. • Replace the controller board. Check the control panel wiring. | |||
SC672-1 1 | D | Controller startup error | CTL |
After turning on the machine, communication between the controller and the control panel was not established, or it started normally Communication with the controller was interrupted afterwards. | |||
• Controller stops • Incorrect board installation Poor controller board Loose, damaged, or defective connectors on the control panel • Controller later stage | |||
Turn off/on the main power supply. Check the connection of the controller board. • Replace the controller board. Check the control panel wiring. | |||
SC672-1 2 | D | Controller startup error | CTL |
Communication interruption between the controller and the system after normal startup. | |||
• Controller stops • Incorrect board installation Poor controller board Loose, damaged, or defective connectors on the control panel • Controller later stage | |||
Turn off/on the main power supply. Check the connection of the controller board. • Replace the controller board. Check the control panel wiring. | |||
SC672-1 3 | D | Controller startup error | CTL |
The control panel detected that the controller has stopped. | |||
• Controller stops • Incorrect board installation Poor controller board Loose, damaged, or defective connectors on the control panel • Controller later stage | |||
Turn off/on the main power supply. Check the connection of the controller board. • Replace the controller board. Check the control panel wiring. | |||
SC672-9 9 | D | Controller startup error | CTL |
The operation panel software ended abnormally. | |||
• Controller stops • Incorrect board installation Poor controller board Loose, damaged, or defective connectors on the control panel • Controller later stage | |||
Turn off/on the main power supply. Check the connection of the controller board. • Replace the controller board. Check the control panel wiring. | |||
SC689-01 | C | Proximity sensor malfunction: Error 1 |
The proximity sensor remains on for more than 24 hours (detects presence) The operator is unable to work properly. | ||
The sensor is damaged and therefore remains in an open state. | ||
Enter user tool mode and set the sensor to 'disabled'. (Default: enabled) Therefore, no fault information will appear before replacing the sensor. Replace the sensor and its components. |
SC689-02 | C | Proximity sensor malfunction: Error 2 |
The proximity sensor cannot detect the presence of the operator (always in a closed state), even if the operator has performed 20 operations on the machine: using the operation panel, opening/closing ADF, placing original documents, etc Open/close the front door, open/close the paper tray. The operator can continue to use the machine (only when the sensor function is disabled). | ||
The sensor is damaged, so it is always in a closed state. | ||
Enter user tool mode and set the sensor to 'disabled'. (Default: enabled) Therefore, no fault information will appear before replacing the sensor. Replace the sensor and its components. |
SC700: Peripheral devices
SC700-01 | D | ADF base lifting motor error |
After the bottom plate lifting motor is turned on to raise or lower the bottom plate, the bottom plate position sensor is not turned on. -Or- The bottom plate lifting motor raises and lowers the bottom plate on which the original manuscript is placed. If the output of the bottom position sensor does not change after the bottom rises or falls, the ADF will send a signal to the machine when the problem first occurs, indicating that there is a problem with the ADF's operation. When the problem occurs for the second time, ADF sends a paper jam error signal. | ||
The bottom plate position sensor has no output result The in-situ sensor on the bottom plate has no output result The bottom motor is not running ADF motherboard malfunction | ||
Check the wiring harness and connectors of the baseplate position sensor and baseplate HP sensor. Check the wiring harness and connectors of the bottom plate lifting motor. Replace the bottom plate position sensor. Replace the original sensor on the base plate. Replace the bottom plate lifting motor. • Replace the ADF motherboard. |
SC700-02 | D | ADF original paper rubbing motor error |
The paper rolling motor is running, but the status of the paper rolling in-situ sensor has not changed. Under normal circumstances, the paper picking motor rotates to lower the paper picking roller to the surface of the original manuscript at the top of the raised paper stack, separating and conveying the original manuscript. The in-situ sensor of the paper roll detects the lifting of the paper roll, but if the sensor has no output, the ADF will send a signal to the host, indicating that there is a problem with the operation of the original paper roll program. When the problem occurs for the second time, ADF sends a paper jam signal. |
Due to loose, damaged, or defective sensor wires and connectors, the in-situ sensor for paper rubbing did not emit any signal. Poor in-situ sensor for paper rubbing ADF motherboard malfunction | ||
Check if the wiring harness and connectors of the in-situ sensor for paper rubbing are damaged. If damaged, replace them. Check the wiring harness and connectors of the paper rolling motor sensor, and replace them if damaged. Check the ADF motherboard wiring harness and connectors. Replace the in-situ sensor for paper rubbing. Replace the paper rubbing motor. • Replace the ADF motherboard. |
SC700-04 | D | ADF paper feeding motor error |
During the operation of the feed motor, the machine detected an error signal. When an error or overload signal is detected in the feed motor encoder register or encoder channel A (B), a problem is detected. But the second time the problem occurred, the ADF sent a paper jam signal. After the machine sends the drive command, the encoder pulse does not change, indicating that there is a problem in the encoder channel. If the PWM duty cycle is consistently higher than the preset value, it indicates an overload error. | ||
Paper jam in the paper path Motor overload caused by obstruction Loose, damaged, or defective motor wiring harness Motor bracket and motor installation errors Poor paper feeding motor | ||
Check for paper jams, paper scraps, etc. in the paper feeding path. Check the area around the paper feeding motor and remove all obstacles that may interfere with the motor's operation. Check if the wire harness and connectors of the paper feeding motor are damaged. If damaged, replace them. Check if the installation of the paper feeding motor and its bracket is correct. Replace the paper feeding motor. |
SC700-05 | D | ADF feed motor error |
The machine detected an error signal during the operation of the motor. When an error or overload signal is detected in the feed motor encoder register or encoder channel A (B), a problem is detected. But the second time the problem occurred, the ADF sent a paper jam signal. After the machine sends the drive command, the encoder pulse does not change, indicating that there is a problem in the encoder channel. If the PWM duty cycle is consistently higher than the preset value, it indicates an overload error. | ||
Paper jam in the paper path Motor overload caused by obstruction Loose, damaged, or defective motor wiring harness Motor bracket and motor installation errors Poor feeding motor | ||
Check for paper jams, paper scraps, etc. in the paper feeding path. Check the area around the paper feeding motor and remove all obstacles that may interfere with the motor's operation. Check the wire harness and connectors of the feed motor, and replace them if damaged. Check if the installation of the feed motor and its bracket is correct. Replace the paper feeding motor. |
SC700-06 | D | ADF conveyor motor error |
The machine detected an error signal during the operation of the motor. When an error or overload signal is detected in the encoder register and encoder channel A (B) of the transmission motor, a problem is detected. But the second time the problem occurred, the ADF sent a paper jam signal. After the machine sends the drive command, the encoder pulse does not change, indicating that there is a problem in the encoder channel. If the PWM duty cycle is consistently higher than the preset value, it indicates an overload error. | ||
Paper jam in the paper path Motor overload caused by obstruction Loose, damaged, or defective motor wiring harness Motor bracket and motor installation errors Poor transmission motor |
Check for paper jams, paper scraps, etc. in the paper feeding path. Check the area around the conveyor motor and remove all obstacles that may interfere with the motor's operation. Check the wiring harness and connectors of the relay motor, and replace them if damaged. Check if the installation of the conveyor motor and its bracket is correct. Replace the conveyor motor. |
SC700-07 | D | ADF scanning motor error |
The machine detected an error signal during the operation of the motor. When errors or overload signals are detected in the encoder register and encoder channel A (B) of the scanning motor, a problem is detected. But the second time the problem occurred, the ADF sent a paper jam signal. After the machine sends the drive command, the encoder pulse does not change, indicating that there is a problem in the encoder channel. If the PWM duty cycle is consistently higher than the preset value, it indicates an overload error. | ||
Paper jam in the paper path Motor overload caused by obstruction Loose, damaged, or defective motor wiring harness Motor bracket and motor installation errors Poor scanning motor | ||
Check for paper jams, paper scraps, etc. in the paper feeding path. Check the area around the scanning motor and remove all obstacles that may interfere with the motor's operation. Check if the wiring harness and connectors of the scanning motor are damaged. If damaged, replace them. Check if the installation of the relay motor and its bracket is correct. Replace the scanning motor. |
SC700-09 | D | ADF paper output motor error |
The machine detected an error signal during the operation of the motor. When an error is detected in the encoder register of the paper output motor or encoder channel A (B), or an overload signal is detected, a problem is detected. But the second time the problem occurred, the ADF sent a paper jam signal. After the machine sends the drive command, the encoder pulse does not change, indicating that there is a problem in the encoder channel. If the PWM duty cycle is consistently higher than the preset value, it indicates an overload error. |
Paper jam in the paper path Motor overload caused by obstruction Loose, damaged, or defective motor wiring harness Motor bracket and motor installation errors Poor paper output motor | ||
Check for paper jams, paper scraps, etc. in the paper feeding path. Check the area around the paper output motor and remove all obstacles that may interfere with the motor's operation. Check if the wire harness and connectors of the paper output motor are damaged. If they are damaged, replace them. Check if the installation of the paper output motor and its bracket is correct. Replace the paper output motor. |
SC702-04 | D | ADF protection circuit error 4 |
During the activation of the main 24V power supply, there was a problem with the interlock power protection circuit. Paper rolling motor The short circuit problem of the bottom lifting motor or wire harness triggers the tripping of the interlock power protection circuit. | ||
Poor motor or wiring on the interlock circuit. | ||
Check the wiring harness and switches of the interlock power protection circuit. Check all wiring harnesses and connectors of the motor ADF motherboard, and replace them if damaged. Replace the motherboard. |
SC702-05 | ADF protection circuit error 5 | |
During the activation of the main 24V power supply, there was a problem with the interlock power protection circuit. | ||
Loose, damaged, or defective wires or switches in the interlock power circuit. Loose, damaged, or defective motor wires or connectors. Motor malfunction. | ||
Check the wiring harness and connectors of the interlock power protection circuit, and verify if the switch is installed correctly. Check all motor wiring harnesses and connectors, and replace them if damaged. Use SP6007 (ADF input check) and SP6008 (ADF output check) to check if all ADF wiring harnesses and motors are functioning properly. If they are faulty, replace them. Check the ADF motherboard wiring harness and connectors. • Replace ADF motherboard |
SC720-01 | D | Downstream unit error (3K/2K final processor) |
After sending three signals to downstream units to establish communication, no feedback was received. | ||
The downstream I/F wiring harness or connector is loose, damaged, or defective. Downstream unit motherboard malfunction • Poor host controller board | ||
Check if the I/F wiring harness is loose or damaged. Replace the downstream unit motherboard. Replace the host controller board. |
SC720-03 | D | Overload protection circuit short circuit 1 (3K/2K final processor) |
The blown fuse interrupted the overload protection circuit. If the machine does not automatically restart, it means the fuse Burnt out. | ||
Motor overload Loose, damaged, or defective motor wires or connectors • Poor motor • Defective electromagnet | ||
Check if there are any obstacles in the area around the motor and electromagnet. Check the wiring harness and connectors of the motor and electromagnet, and replace them if damaged. Use SP6007 (ADF input check) and SP6008 (ADF output check) to check if all ADF wiring harnesses and motors are functioning properly. If they are faulty, replace them. |
SC720-04 | D | Overload protection circuit short circuit 2 (email) |
The blown fuse interrupted the overload protection circuit. Email malfunction caused the final processor to malfunction. | ||
Motor overload Loose, damaged, or defective motor wires or connectors • Poor motor • Defective electromagnet |
Check the wiring harness and connectors of the email main motor, motherboard, and electromagnet, and replace them if damaged. Replace the main motor Replace the electromagnet Replace the motherboard. |
SC720-06 | C | NVRAM access error (3K/2K final processor) |
An error occurred while accessing the NVRAM memory of the final processor. | ||
Poor or damaged NVRAM memory | ||
• Replace the final processor motherboard |
SC720-10 | D | Paper feeding motor error (3K/2K final processor) |
Detected a problem with the motor drive board that controls the DC motor. First time detecting this issue When the problem is detected for the second time, send this SC code. | ||
Loose, damaged, or defective motor wires or connectors. Poor motor or motor drive board. | ||
Check the motor wiring harness and connectors, and replace them if damaged. Replace the feed motor. Replace the final processor motherboard. |
SC720-11 | D | Horizontal transfer motor error (3K/2K final processor) |
Detected a problem with the motor drive board that controls the DC motor. First time detecting this issue When the problem is detected for the second time, send this SC code. | ||
Loose, damaged, or defective motor wires or connectors. Poor motor or motor drive board. | ||
Check the motor wiring harness and connectors, and replace them if damaged. Replace the horizontal conveyor motor. Replace the final processor motherboard. |
SC720-13 | B | Relay motor error (3K/2K final processor) |
Detected a problem with the motor drive board that controls the DC motor. First time detecting this issue When the problem is detected for the second time, send this SC code. | ||
Loose, damaged, or defective motor wires or connectors. Poor motor or motor drive board. | ||
Check the motor wiring harness and connectors, and replace them if damaged. Replace the relay motor. Replace the final processor motherboard. |
SC720-15 | B | Pre stacking conveyor motor error (3K/2K final processor) |
Detected a problem with the motor drive board that controls the DC motor. First time detecting this issue When the problem is detected for the second time, send this SC code. | ||
Loose, damaged, or defective motor wires or connectors. Poor motor or motor drive board. | ||
Check the motor wiring harness and connectors, and replace them if damaged. Replace the pre stack conveyor motor. Replace the final processor motherboard. |
SC720-17 | B | Paper output motor error (3K/2K final processor) |
Detected a problem with the motor drive board that controls the DC motor. First time detecting this issue When the problem is detected for the second time, send this SC code. | ||
Loose, damaged, or defective motor wires or connectors. Poor motor or motor drive board. | ||
Check the motor wiring harness and connectors, and replace them if damaged. Replace the paper output motor. Replace the final processor motherboard. |
SC720-20 | B | Wrong motor for the lower connecting door (3K/2K final processor) |
The lower gate does not return to its original position within the specified number of pulses (p0), or the number of pulses generated during the process of moving the gate out of its original position exceeds the threshold. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send this SC code. |
Motor overload. Loose, damaged, or defective motor wires or connectors. Loose, damaged, or defective wires or connectors of the in-situ sensor of the flexible door. • Poor motor The in-situ sensor of the live door is faulty. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the wiring harness and connectors of the articulated door motor, and replace them if damaged. Check the connector and wiring harness of the in-situ sensor of the flexible door, and replace them if damaged. Replace the motor of the connecting door. Replace the in-situ sensor of the connecting door. Replace the final processor motherboard. |
SC720-24 | B | Paper guide motor error (3K/2K final processor) |
The paper guide motor does not return to its original position within the specified number of pulses (p0), or the connecting door is removed The number of pulses generated during the in-situ process exceeds the threshold. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. The wires or connectors of the in-situ sensor for the paper guide plate are loose, damaged, or defective. • Poor motor The in-situ sensor of the paper guide plate is defective. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the wire harness and connectors of the paper guide motor, and replace them if damaged. Check the connector and wiring harness of the in-situ sensor of the paper guide plate, and replace them if damaged. Replace the paper guide motor. Replace the in-situ sensor of the paper guide plate. Replace the final processor motherboard. |
SC720-25 | D | Drilling drive motor error (3K/2K final machine) |
The punching unit fails to return to its original position within the specified number of pulses (p0), or the number of pulses generated during the process of moving the active gate out of its original position exceeds the threshold. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. The in-situ sensor wires or connectors of the punching unit are loose, damaged, or defective. • Poor motor The in-situ sensor of the punching unit is defective. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the wiring harness and connectors of the punching motor, and replace them if damaged. Check the connector and wiring harness of the in-situ sensor of the punching unit, and replace them if damaged. Replace the punching drive motor. Replace the in-situ sensor of the punching unit. Replace the final processor motherboard. |
SC720-27 | D | Drilling mobile motor error (3K/2K final machine) |
The punching mobile motor does not return to its original position within the specified number of pulses (p0), or the number of pulses generated during the process of moving the active gate out of its original position exceeds the threshold. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. The in-situ sensor wires or connectors of the punching unit are loose, damaged, or defective. • Poor motor The in-situ sensor of the punching unit is defective. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the wiring harness and connectors of the drilling mobile motor, and replace them if damaged. Check the connector and wiring harness of the in-situ sensor of the punching unit, and replace them if damaged. Replace the punching mobile motor. Replace the in-situ sensor of the punching unit. Replace the final processor motherboard. |
SC720-28 | D | Paper position sensor error (3K/2K final processor) |
The punching unit fails to return to its original position within the specified number of pulses (p0), or the number of pulses generated during the process of moving the active gate out of its original position exceeds the threshold. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. The wiring harness or connector of the Paper Position (CIS) sensor is loose, damaged, or defective. • Poor motor • Poor sensor | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the wiring harness and connectors of the drilling mobile motor, and replace them if damaged. Check the connector and wiring harness of the in-situ sensor of the punching unit, and replace them if damaged. Replace the punching mobile motor. Replace the in-situ sensor of the punching unit. Replace the final processor motherboard. |
SC720-30 | B | Paper cutting machine motor error (3K/2K final processor) |
The front or rear paper aligning machine fence does not return to its original position within the specified number of pulses (p0), or the number of pulses generated during the process of moving the connecting door out of its original position exceeds the threshold. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload. Motor wires or sensors are loose, damaged, or defective. The front or rear paper alignment machine motor is faulty. The in-situ sensor of the front or rear paper alignment machine fence is faulty. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the wiring harness and connectors of the front and rear paper alignment machine motors, and replace them if damaged. Check the wiring harness and connectors of the in-situ sensors on the front and rear paper machine railings, and replace them if damaged. Replace the faulty motor. Replace faulty sensors. Replace the final processor motherboard. |
SC720-33 | B | Positioning roller lifting motor error (3K/2K final processor) |
The positioning roller does not return to its original position within the specified number of pulses (p0), or the number of pulses generated during the process of moving the connecting door out of its original position exceeds the threshold. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload. Motor wires or sensors are loose, damaged, or defective. Poor positioning roller lifting motor. Poor positioning roller in-situ sensor. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the wire harness and connectors of the positioning roller motor. Check the wiring harness and connectors of the in-situ sensor of the positioning roller, and replace them if damaged. Replace the positioning roller lifting motor. Replace the in-situ sensor of the positioning roller. Replace the final processor motherboard. |
SC720-34 | B | Positioning roller drive motor error (3K/2K final processor) |
Detected an error on the motor drive board controlling the DC motor. This error occurred for the first time When the error occurs, send a paper jam error alarm. When the error occurs for the second time, send this SC code. | ||
Motor overload Loose, damaged, or defective motor wires or connectors. Poor motor or motor drive board | ||
Check if there are any obstacles around the motor that interfere with its operation. Replace the positioning roller drive motor. Replace the final processor motherboard. |
SC720-35 | B | TE pressing motor error (3K/2K final processor) |
Detected an error on the motor drive board controlling the DC motor. TE (rear end) pressure plate not available Return to or remove from the original position within the specified time. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. The wiring harness or connector of the TE pressure plate in-situ sensor is loose, damaged, or defective. • Poor in-situ sensor Poor motor or motor drive board. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the wiring harness and connectors of the in-situ sensor, and replace them if damaged. Replace the TE pressure plate in-situ sensor. Replace the TE pressure motor. Replace the final processor motherboard. |
SC720-41 | B | Paper feeding belt motor error (3K/2K final processor) |
An error has been detected on the motor drive board that controls the operation of the DC motor, and the paper output belt has not returned to its original position within the specified number of pulses, or the sprocket teeth have not left their original position within the specified number of pulses. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. The wiring harness or connector of the in-situ sensor for the paper conveyor belt is loose, damaged, or defective. • Poor in-situ sensor Poor motor or motor drive board. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the wiring harness and connectors of the in-situ sensor of the paper belt, and replace them if damaged. Replace the in-situ sensor of the paper conveyor belt. Replace the paper belt motor. Replace the final processor motherboard. |
SC720-42 | B | Page corner stapler mobile motor error (3K/2K final processor) |
The stapler did not return to its original position or leave its original position within the specified number of pulses. This error occurred for the first time When the error occurs, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. Loose, damaged or defective wires or connectors of the in-situ sensor of the stapler. • Poor in-situ sensor Poor motor or motor drive board. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the wires and connectors of the in-situ sensor of the stapler. If they are damaged, they must be replaced. Replace the original sensor of the page corner stapler. Replace the footer stapler mobile motor. Replace the final processor motherboard. |
SC720-44 | B | Page corner stapler motor error (3K/2K final processor) |
The corner stapler did not leave its original position within the specified time. When this error first occurs, the machine will Send a paper jam signal, and when it appears for the second time, issue this SC code. | ||
Motor overload (excessive amount of bound paper). Loose, damaged, or defective motor wires or connectors. The sensor wires or connectors of the page corner stapler are loose, damaged, or defective. • Poor in-situ sensor Poor motor or motor drive board. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the connector and wiring harness of the in-situ sensor of the page corner stapler, and replace them if damaged. Replace the original sensor of the page corner stapler. Replace the corner stapler motor. Replace the final processor motherboard. |
SC720-50 | B | Binding machine side panel motor error (2K final processor) |
The side panel does not return to its original position within the specified number of pulses, or the number of pulses generated during the removal process exceeds the threshold. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload The wiring harness or connector of the in-situ sensor on the side panel is loose, damaged, or defective. Poor motor for the front or rear side panel. Poor in-situ sensors on the front or rear side panels. |
Check if there are any obstacles around the motor that interfere with its operation. Check the wiring harness and connectors of the front and rear binding side panel motors, and replace them if damaged. Check the wiring harness and connectors of the in-situ sensors on the side panels of the front and rear binders, and replace them if damaged. Replace the front or rear side panel motor. Replace the front or rear side panel in-situ sensor. |
SC720-51 | B | Bottom fence motor error (2K final processor) |
The bottom fence did not return to its original position or leave its original position within the specified number of pulses. This error occurred for the first time When the error occurs, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload The in-situ sensor on the bottom fence of the booklet is faulty. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the wires and connectors of the bottom fence motor, and replace them if damaged. Check the wires and connectors of the in-situ sensor on the bottom fence board, and replace them if damaged. Replace the bottom fence motor. Replace the in-situ sensor of the bottom fence board. |
SC720-52 | B | Folding board motor error (3K/2K final processor) |
The folding board did not return to its original position or leave its original position within the specified number of pulses. This error appears for the first time At this time, the machine will emit a paper jam signal, and when it occurs for the second time, this SC code will be issued. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. Loose, damaged or defective wires or connectors of the folding board in-situ sensor. • Poor in-situ sensor • Poor motor |
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the connector and wiring harness of the folding board in-situ sensor, and replace them if damaged. Replace the folding board in-situ sensor. Replace the folding board motor. Replace the final processor motherboard. |
SC720-53 | B | Brochure bottom fence motor error (2K final processor) |
The number of pulses generated during the process of the bottom fence not returning to its original position within the specified number of pulses or being removed from its original position exceeds the threshold. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. The wiring harness or connector of the in-situ sensor on the bottom fence board is loose, damaged, or defective. • Poor in-situ sensor • Poor motor | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the connector and wiring harness of the in-situ sensor on the bottom fence board, and replace them if damaged. Replace the in-situ sensor of the bottom fence board. Replace the bottom fence motor. Replace the final processor motherboard. |
SC720-54 | B | Paper stack conveyor motor error (2K final processor) |
If there is a short circuit or overheating problem with the motor drive board controlling the DC motor, a paper jam error alarm will be sent when the problem is detected for the first time, and the SC code will be sent when the problem is detected for the second time. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. • Poor motor |
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. • Replace the motor Replace the final processor motherboard. |
SC720-60 | B | Booklet binding machine motor error (2K final processor) |
The booklet binding unit did not return to its original position within the specified time (t0 seconds) or did not leave its original position within the specified time (t1 seconds). When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. The wires or connectors of the in-situ sensor of the booklet stapler are loose, damaged, or defective. The motor of the booklet stapler is faulty. The in-situ sensor of the booklet stapler is faulty. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace the original sensor of the booklet stapler. Replace the motor of the booklet stapler. Replace the final processor motherboard. |
SC720-70 | B | Final processor paper tray lifting motor error (3K/2K final processor) |
Detected a problem (overload) with the motor controller, but the status of the paper height sensor in the moving paper tray has not changed. After the specified time for the paper tray to descend, the sensor remains on to detect the top of the paper stack. Alternatively, the sensor still fails to detect the top of the paper tray after the specified rise time. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. The wiring harness or connector of the in-situ sensor for the lifting paper tray is loose, damaged, or defective. The paper tray lifting motor is defective. Poor in-situ sensor of paper tray. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace the in-situ sensor of the paper tray. Replace the paper tray lifting motor. Replace the final processor motherboard. |
SC720-71 | D | Mobile motor error (3K/2K final processor) |
Not returning to the original position within the specified number of pulses (p0), or not leaving the original position within the specified number of pulses. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. The wires or connectors of the in-situ sensor for moving the paper tray are loose, damaged, or defective. Poor movement of the paper output motor. The in-situ sensor of the mobile paper tray is faulty. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace the in-situ sensor of the mobile paper tray. Replace the mobile paper output motor. Replace the final processor motherboard. |
SC720-72 | B | Front moving paper alignment machine motor error (3K/2K final processor) |
The front moving paper machine fence does not return to its original position within the specified number of pulses, or does not leave its original position within the specified number of pulses. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. The in-situ sensor wires and connectors of the mobile paper tray alignment machine are loose, damaged, or defective. The motor of the front moving paper aligning machine is faulty. The in-situ sensor of the moving paper tray alignment machine is faulty. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the wires and connectors of the paper output sensor on the mobile paper tray. If they are damaged, they must be replaced. Replace the in-situ sensor of the mobile paper tray alignment machine. Replace the motor of the mobile paper tray alignment machine. Replace the final processor motherboard. |
SC720-73 | B | Mobile paper alignment machine fence retraction motor error (3K/2K final processor) |
The board of the paper cutting machine does not return to its original position within the specified number of pulses, or does not leave its original position within the specified number of pulses. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. Move the paper straightener back to its original position, and the sensor wires, connectors, or connections are loose, damaged, or defective. The motor for retracting the board of the moving paper machine is faulty. The sensor for retracting the moving paper machine to its original position is faulty. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace the retract sensor of the mobile paper alignment machine. Replace the retraction motor of the mobile paper alignment machine's fence board. Replace the final processor motherboard. |
SC720-74 | B | Drag roller retraction motor error (3K/2K final machine) |
The dragging roller does not return to its original position within the specified number of pulses, or does not leave its original position within the specified number of pulses. When the error occurs for the first time, send a paper jam error alarm, and when the error occurs for the second time, send the SC code. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. Move the paper straightener back to its original position, and the sensor wires, connectors, or connections are loose, damaged, or defective. The motor for retracting the drag roller is faulty. The sensor for retracting the moving paper machine to its original position is faulty. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace the retract sensor of the mobile paper alignment machine. Replace the motor for retracting the drag roller. Replace the final processor motherboard. |
SC720-75 | B | Drag roller drive motor error (3K/2K final processor) |
There is an error on the motor drive board that controls the operation of this DC motor. The roller has not returned to its original position within the specified time, or the roller has not left its original position within the specified time. When this error first occurs, the machine emits a paper jam signal, and when it occurs again, it emits this SC code. | ||
Motor overload. Loose, damaged, or defective motor wires or connectors. • Loose, damaged or defective wires and connectors of the in-situ sensor of the drag roller. • Poor motor The sensor for retracting the moving paper machine to its original position is faulty. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace the retract sensor of the mobile paper alignment machine. Replace the drive motor of the drag roller. Replace the final processor motherboard. |
SC720-80 | D | Overload protection circuit error 3 (3K/2K final processor) |
The blown fuse interrupted the overload protection circuit. | ||
Loose, damaged, or defective wires or switches in the interlock power circuit. Loose, damaged, or defective motor wires or connectors. Loose, damaged or defective electromagnetic wires and connectors. Defective electromagnet. • Poor motor | ||
Check the wiring harness and connectors of the interlock power protection circuit, and verify if the switch is installed correctly. Check all motors, electromagnetic wires, and connectors. If they are damaged, they must be replaced. Use SP6007 (ADF input check) and SP6008 (ADF output check) to check the operation of all final machine motors. If there are any defective parts, they must be replaced. Check the motherboard wires and connectors. • Replace ADF motherboard |
SC720-81 | D | Folding roller motor error (3K/2K final processor) |
Detected an error on the motor drive board controlling the DC motor. This error appears for the first time At this time, the machine emits a paper jam signal, and when it appears for the second time, this SC code is issued. | ||
Motor overload Loose, damaged, or defective motor wires. Poor motor or motor drive board. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. • Replace the motor Replace the final processor motherboard. |
SC720-82 | B | Front end positioning block motor error (3K/2K final processor) |
The front-end positioning block does not return to its original position within the specified number of pulses, or does not leave its original position within the specified number of pulses. When this error occurs for the first time, the machine will send a paper jam signal, and when it occurs for the second time, this SC code will be issued. |
Front end positioning block motor overload. Loose, damaged, or defective motor wires or connectors. The wiring and connectors of the front-end positioning block's in-situ sensor are loose, damaged, or defective. • Poor motor • Poor in-situ sensor. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace the in-situ sensor of the front-end positioning block. Replace the front positioning block motor. Replace the final processor motherboard. |
SC720-83 | B | Active door motor error (3K/2K final processor) |
Verify that the movable gate does not return to its original position within the specified number of pulses (p0), or does not leave its original position within the specified number of pulses. When this error first occurs, the machine emits a paper jam signal, and when it occurs again, it emits this SC code. | ||
Overloading of the live door motor. Loose, damaged, or defective motor wires or connectors. Verify that the wires and connectors of the flexible door sensor are loose, damaged, or defective. • Poor motor • Poor in-situ sensor. | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the wires and connectors of the in-situ sensor. If they are damaged, they must be replaced. Replace and verify the in-situ sensor of the connecting door. Replace the motor of the articulated door. Replace the final processor motherboard. |
SC720-84 | D | Overload protection circuit error 2 (3K/2K final processor: email) |
The blown fuse interrupted the overload protection circuit. If the machine does not automatically restart, it means the fuse Burnt out. |
Motor overload Motor damage • Damaged electromagnet | ||
Check for any obstacles that may interfere with the operation of the motor in the surrounding area of the final machining machine motor. Check the motor wires and connectors. If they are damaged, they must be replaced. Check if there are any obstacles on the main motor and electromagnet of the mailbox that may interfere with the operation of the motor. Check the email main motor, electromagnetic wire, and connector. If they are damaged, they must be replaced. Perform input/output inspection on the final machine through SP6121 and SP6124, and then replace defective parts. Replace the final processor motherboard. |
SC720-87 | D | Final machining machine punching motor error (3K/2K) |
After the punching motor is turned on, the punching in-situ sensor is not activated within the specified time. The first inspection If the test fails, issue a paper jam error. If the second test fails, issue this SC code. | ||
The punching motor is overloaded due to obstacles The in-situ sensor for drilling is disconnected or defective • Drilling motor disconnected or defective | ||
Check if there are any obstacles around the punching motor that interfere with its operation. Check the wires and connectors of the punching motor. If they are damaged, they must be replaced. Check the wires and connectors of the in-situ sensor for drilling. If they are damaged, they must be replaced. Replace the punching motor. Replace the punch hole in-situ sensor. |
SC722-01 | D | Downstream final processor communication error (final processor D610) |
After 3 attempts, no response signal has been received from the downstream final processor | ||
The final processor I/F cable is loose, damaged, or defective • Defective final processor control board • Poor main controller board | ||
Check if the I/F wiring harness is loose or damaged. Replace the downstream unit motherboard. Replace the host controller board. |
SC722-10 | B | Conveyor motor error (final processor D610) |
No pulse signal from the transmission motor was detected within the specified time. The first detection will trigger a paper jam Code, the second detection will trigger this SC. | ||
Motor overload caused by obstacles Loose, damaged or defective motor wire connectors • Poor motor | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the wires and connectors of the punching motor. If they are damaged, they must be replaced. • Replace the conveyor motor |
SC722-24 | B | Paper guide motor (final processor D610) |
During the operation of the paper guide plate, the status of the paper guide plate sensor did not change within the specified time. | ||
Loose, damaged or defective wires and connectors of the paper guide sensor. Loose, damaged or defective wires and sensors of the paper guide motor. Poor sensor of paper guide plate Poor motor of paper guide plate • Defective final processor motherboard | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the wires and connectors of the paper opening sensor. If they are damaged, they must be replaced. Replace the paper guide and open the sensor. Replace the paper guide motor. |
SC722-25 | Drilling motor error (final machine D610) | |
After the punching operation, the punching in-situ sensor did not detect the punching unit in situ. | ||
Loose, damaged, or defective connectors of the punching motor. Drilling overload (obstructed by obstacles) Loose, damaged, or defective connectors of in-situ sensors Poor in-situ sensor for drilling holes | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the wires and connectors of the in-situ sensor for drilling. If they are damaged, they must be replaced. Replace the punch hole in-situ sensor. Replace the punching motor |
SC722-30 | B | Final processor paper alignment machine motor error (Final processor D610) |
When the board of the paper leveling machine returns to its original position, the in-situ sensor of the final processing machine remains closed during more than 1000 pulses. When the fence board leaves its original position, the in-situ sensor of the final paper machine remains in the open state during more than 1000 pulses. | ||
Overloading of the paper machine mechanism Poor in-situ sensor on the fence board of the paper machine Poor motor of the paper machine • Defective final processor motherboard | ||
Check if there are any obstacles around the motor that interfere with its operation. Check the motor wiring harness and connectors, and replace them if damaged. Check the wiring harness and connectors of the in-situ sensor, and replace them if damaged. Replace the motor of the paper alignment machine. Replace the in-situ sensor of the paper leveling machine fence. Replace the final processor motherboard. |
SC722-33 | B | Final processor binding hammer motor error (Final processor D610) |
The binding hammer motor did not return to its original position within the specified time (340 milliseconds). | ||
Electrical overload on the binding driver PCB Loose, damaged, or defective binding hammer in-situ sensor Poor binding hammer motor • Defective final processor motherboard | ||
Reduce the number of pages in the stack of bound paper. Check the wires and connectors of the binding hammer's in-situ sensor. If they are damaged, they must be replaced. • Replace the hammer motor with a new one Replace the final processor motherboard. |
SC722-35 | D | Stacking board motor error 1: Front motor (final processor D610) |
After the motor is turned on, the in-situ sensor (front) of the stacking plate is not activated within 500 milliseconds. first The second detection failure resulted in a paper jam error, and the second detection failure caused this SC code. | ||
If the motor is running: If the motor is not running: The motor is obstructed by obstacles Loose, damaged, or defective motor wiring harness • Poor motor • Defective final processor motherboard | ||
If the motor is running: If the motor is not running: • Replace the motor • Replace the final processor motherboard |
SC722-36 | D | Stacking board motor error 2: Center motor (final machine D610) |
After the motor is turned on, the in-situ sensor (center) of the stacking plate is not activated within 500 milliseconds. number (ordinal) The first detection failure resulted in a paper jam error, and the second detection failure resulted in the SC code. | ||
If the motor is running: If the motor is not running: The motor is obstructed by obstacles Loose, damaged, or defective motor wiring harness • Poor motor • Defective final processor motherboard | ||
If the motor is running: If the motor is not running: • Replace the stacking plate motor Replace the final processor motherboard. |
SC722-37 | D | Stacking board motor error 3: Rear motor (final processor D610) |
After the motor is turned on, the in-situ sensor (rear) of the paper stack board is not activated within 500 milliseconds. first The second detection failure resulted in a paper jam error, and the second detection failure resulted in the SC code. | ||
If the motor is running: If the motor is not running: The motor is obstructed by obstacles Loose, damaged, or defective motor wiring harness • Poor motor The booklet shows that the final processor motherboard is defective | ||
If the motor is running: If the motor is not running: Replace the motor after replacement Replace the final processor motherboard. |
SC722-39 | B | Qi Paper Top Fence Motor (Final Processor D610) |
The in-situ sensor of the top fence detected: -Or- | ||
If the tailgate motor of the paper machine is running: If the tailgate motor of the paper machine is not running: The motor is obstructed by obstacles Loose, damaged, or defective motor wiring harness • Poor motor • Defective final processor motherboard | ||
If the motor is running: Replace the in-situ sensor of the top fence board If the motor is not running: Replace the motor for the top board of the paper tray Replace the final processor motherboard. |
SC722-40 | B | Bottom fence motor of paper machine (final processing machine D610) |
The in-situ sensor of the bottom fence detected: The bottom fence did not reach its original position within the specified time. -Or- The bottom fence failed to leave its original position within the specified time. | ||
If the bottom fence motor of the paper machine is running: If the bottom fence motor of the paper machine is not running: The motor is obstructed by obstacles Loose, damaged, or defective motor wiring harness • Poor motor • Defective final processor motherboard | ||
If the motor is running: Replace the in-situ sensor of the bottom fence board If the motor is not running: Replace the motor of the bottom board of the paper machine Replace the final processor motherboard. |
SC722-41 | D | Paper output belt motor error (final processor D610) |
After the stacking paper belt motor is turned on, the in-situ sensor of the stacking paper belt is not activated within the specified time. The first detection failure resulted in a paper jam error, and the second detection failure resulted in the SC code. | ||
If the motor is running: If the motor is not running: The paper output motor is obstructed by obstacles The wire harness of the paper output motor is loose, damaged, or defective Poor paper output motor The booklet shows that the final processor motherboard is defective | ||
If the motor is running: Replace the in-situ sensor for paper stack output If the motor is not running: Replace the paper belt motor Replace the final processor motherboard. |
SC722-42 | B | Final processor binding machine moving motor error (Final processor D610) |
After turning on the stapler motor, the in-situ sensor of the stapler was not activated within the specified time. number (ordinal) If the first detection fails, issue a paper jam error. If the second detection fails, issue this SC code. | ||
Due to obstacles, the mobile motor of the stapler is overloaded Poor in-situ sensor of the stapler | ||
Check the area around the motor and remove any obstacles that hinder its operation. Check the wires and connectors of the in-situ sensor of the stapler. If they are damaged, they must be replaced. Replace the in-situ sensor of the installation device. Check the wires and connectors of the stapler's moving motor. If they are damaged, they must be replaced. Replace the mobile motor of the ordering device. |
SC722-43 | B | Final Processing Machine Page Corner Binding Machine Rotating Motor Error (Final Processing Machine D610) |
After binding, the stapler did not return to its original position within the specified time. The first detection failed and the card was released Paper error, if the second detection fails, publish this SC code. | ||
Due to obstacles, the rotating motor of the stapler is overloaded The motor is disconnected. • Poor motor • Poor sensor | ||
Check the area around the rotating motor of the stapler and remove any obstacles. Check the motor wiring harness and connectors, and replace them if damaged. Check the wires and connectors of the original rotation sensor of the stapler. If they are damaged, they must be replaced. Replace the sensor. |
SC722-44 | B | Final Processing Machine Page Corner Binding Machine Motor Error (Final Processing Machine D610) |
After running, the stapler motor was not turned off within the specified time. The first detection failed and was published If there is a paper jam error and the second detection fails, this SC code will be issued. | ||
Binding cardboard The number of papers in the stack exceeds the binding limit • Poor motor | ||
Remove the staples stuck in it. Check and empty the staple hopper. Check the number of pages on the paper being bound. Check the binding machine motor wires and connectors. If they are damaged, they must be replaced. Replace the motor. |
SC722-70 | B | Final processor tray 1 (upper tray lifting) motor error (Final processor D610) |
After the paper tray is lifted or lowered, the height sensor of the upper paper tray does not change its state within the specified time. If the first detection fails, issue a paper jam error. If the second detection fails, issue this SC code. | ||
Loose, damaged, or defective wires and connectors of the paper tray lifting motor. • Poor motor • Poor sensor • Defective final processor motherboard | ||
Check the wires and connectors of the paper tray lifting motor. If they are damaged, they must be replaced. Check the connection of motor wires on the final processor motherboard. • Replace the motor Replace the sensor Replace the final processor motherboard. |
SC722-71 | D | Mobile motor error (final processor D610) |
Mobile paper tray half circle sensor: -Or- The detection of the moving paper tray leaving its original position failed twice. | ||
If the motor is running: If the motor is not running: The mobile motor is obstructed by obstacles Loose, damaged, or defective motor wiring harness • Poor motor • Defective final processor motherboard | ||
If the motor is running: Replace one or two half rotation sensors. If the motor is not running: Replace the final processor motherboard. |
SC722-72 | B | Front moving paper aligning machine motor error (final processor D610) |
After the motor of the moving paper machine is turned on, the side panel does not retract within the specified time. The first test Failed to publish paper jam error. If the second detection fails, this SC code will be published. | ||
Due to obstacles, the motor of the front moving paper machine is overloaded. Loose, damaged, or defective motor wires or connectors. • Poor motor • Poor sensor | ||
Before inspection, move the area around the paper machine motor and remove any obstacles. Check the motor wires, if damaged, they must be replaced. Check the wires and connectors of the in-situ sensor of the moving paper machine before inspection. If they are damaged, they must be replaced. Replace the sensor. Replace the motor. |
SC722-74 | B | Mobile paper alignment machine retraction motor error (final processor D610) |
After the retraction motor is turned on, the side panel does not retract within the specified time. The first detection failed If the paper jam is incorrect and the second detection fails, this SC code will be issued. | ||
Motor overload Motor wiring harness disconnected, loose, or defective • Poor motor • Poor in-situ sensor | ||
Check the area around the retraction motor of the moving paper machine and remove any obstacles. Check the motor wires, if damaged, they must be replaced. Check the wiring of the in-situ sensor. If it is damaged, it must be replaced. Replace the sensor. Replace the motor. |
SC722-75 | B | Return roller motor error (final processor D610) |
Appears during the operation of the paper tray pressure motor. | ||
Motor overload Motor wiring harness disconnected, loose, or defective The wiring harness of the in-situ sensor is disconnected, loose, or defective • Poor in-situ sensor | ||
Check the area around the return roller motor and remove any obstacles. Check the motor wires, if damaged, they must be replaced. Check the wiring of the in-situ sensor. If it is damaged, it must be replaced. Replace the sensor. Replace the motor. |
SC722-80 | B | The final processing tool binding needle trimming hopper is full (final processing tool D610) |
The waste binding needle storage hopper is filled with cutting binding needles. | ||
If the storage hopper is not full, the full storage hopper sensor will disconnect. • Poor sensor | ||
• Empty the storage hopper. Check if the sensor wire of the storage hopper is full. If it is damaged, it must be replaced. Replace the sensor. |
SC722-81 | D | Final processing machine transfer motor error (Final processing machine D610) |
The encoder pulse of the final processing machine conveyor motor did not change state within 600 milliseconds (high)/ Low), after trying again twice, it still hasn't changed. | ||
The wire harness of the transmission motor is disconnected or defective • Poor final processing machine conveyor motor • Defective final processor motherboard | ||
Check the wires of the conveyor motor. If they are damaged, they must be replaced. Replace the motor. Replace the final processor motherboard. |
SC722-83 | D | Final machine punching motor error (Final machine D610) |
After the punching motor is turned on, the punching in-situ sensor is not activated within the specified time. The first inspection If the test fails, issue a paper jam error. If the second test fails, issue this SC code. | ||
The punching motor is overloaded due to obstacles The in-situ sensor for drilling is disconnected or defective • Drilling motor disconnected or defective | ||
Check the area around the punching motor and remove any obstacles. Check the wiring of the in-situ sensor for drilling holes. If it is damaged, it must be replaced. Replace the punching motor. |
SC724-03 | D | Overload protection circuit error 1 (1-Bucket paper tray only available in Japan) |
When a protection component interruption (24V fuse blown) is detected: | ||
Short circuit caused by motor overload Loose, damaged or defective wire harness connectors • Poor motor | ||
Check the area around the motor and remove any obstacles. Check the wires, if damaged, they must be replaced. Replace the motor. |
SC724-71 | B | Mobile roller motor 1 error (1-hopper tray only available in Japan) |
When a motor drive output or short circuit error is detected, the machine issues this SC code. When the roller is moved to its original position, the roller in-situ sensor is not detected within the specified time. During normal operation, calculate and measure the time interval between returning and leaving the original position. For normal operation, i.e. 1.5 to 2 times the specified time t0 and t1. Only executed when the paper is in motion. | ||
Motor overload. Motor damage or malfunction Loose, damaged, or defective motor connectors The wire of the roller in-situ sensor is disconnected or defective Poor roller in-situ sensor |
Check the area around the motor and remove any obstacles. Check the motor wires, if damaged, they must be replaced. Check the wire of the roller in-situ sensor. If it is damaged, it must be replaced. Replace the sensor. Replace the motor. |
SC724-80 | D | Paper tray lifting motor error (1-Bucket paper tray only available in Japan) |
When the paper tray is lifted, the status of the paper height sensor on the moving paper tray does not change within the specified time (t0 seconds). -Or- When this error occurs for the first time, the machine will send a paper jam signal, and when it occurs for the second time, this SC code will be issued. During normal operation, calculate and measure the detection time of the paper stack. For normal operation, i.e. 2 to 3 times the specified time t0 and t1. | ||
Motor overload. The motor is disconnected. Motor damage or malfunction The paper height sensor is disconnected. Poor paper height sensor. | ||
Check the area around the motor and remove any obstacles. Check the motor wires, if damaged, they must be replaced. Check the paper height sensor wire. If it is damaged, it must be replaced. Replace the paper height sensor. Replace the paper tray lifting motor. |
SC725-01 | D | Final processor communication error | (Multi functional Folder D615) |
After 3 attempts, no response signal has been received from the downstream final processor (D615) | |||
The final processor I/F cable is loose, damaged, or defective • Defective final processor motherboard | |||
Confirm that the final processor has been connected to the upstream unit. Check the final processor I/F cable wires and connectors. If they are damaged, they must be replaced. Replace the final processor motherboard. | |||
SC725-12 | B | Error in the alignment roller conveyor motor | (Multi functional Folder) D615) |
The motor drive PCB detected an error at the motor location. | |||
Loose, damaged, or defective motor wiring harness or connectors Poor motor or motor drive board | |||
Check the motor wires, if damaged, they must be replaced. Replace the motor. | |||
SC725-13 | B | Dynamic roller conveyor motor error (multifunctional folder D615) |
The motor drive PCB detected an error at the motor location. | ||
Loose, damaged, or defective motor wiring harness or connectors Poor motor or motor drive board | ||
Check the motor wires, if damaged, they must be replaced. Replace the motor. |
SC725-14 | B | Z-shaped folding top paper tray output motor error (multifunctional folder D615) |
The motor driver detected an error. | ||
Motor overcurrent Motor driver overheating | ||
Check the motor wires, if damaged, they must be replaced. Replace the motor. |
SC725-30 | B | Z-shaped folding positioning block 1 motor error (multifunctional folder D615) |
The in-situ sensor of the bottom fence detected: The bottom fence did not reach its original position within the specified time. -Or- The bottom fence failed to leave its original position within the specified time. | ||
Motor overload. Motor driver overheating Loose motor wiring harness | ||
Check the area around the motor and remove any obstacles. Check the motor wires, if damaged, they must be replaced. Replace the motor. |
SC725-31 | B | Second positioning block motor error | (Multi functional Folder D615) |
The in-situ sensor of the second positioning block did not detect the second positioning block in situ (or outside of situ) within the specified time. The first occurrence caused a paper jam, and the second occurrence caused this SC code. | |||
The in-situ sensor of the second positioning block is dirty Loose, damaged, or defective sensor wiring harness or connectors Poor motor or motor drive board | |||
Clean the in-situ sensor of the second positioning block. Check the sensor wires, if damaged, they must be replaced. Check the second positioning block motor wire. If it is damaged, it must be replaced. Replace the in-situ sensor of the second positioning block. Replace the second positioning block motor. | |||
SC725-32 | B | 3rd positioning block motor error | (Multi functional Folder) D615) |
The in-situ sensor of the third positioning block did not detect the third positioning block in situ (or outside of situ) within the specified time. The first occurrence caused a paper jam, and the second occurrence caused this SC code. | |||
The in-situ sensor of the third positioning block is dirty Loose, damaged, or defective sensor wiring harness or connectors Poor motor or motor drive board | |||
Clean the in-situ sensor of the third positioning block. Check the sensor wires, if damaged, they must be replaced. Check the third positioning block motor wire. If it is damaged, it must be replaced. Replace the in-situ sensor of the third positioning block. Replace the third positioning block motor. | |||
SC725-33 | B | Paper machine fence motor | (Multi functional Folder D615) |
The in-situ sensor of the paper leveling machine fence did not detect the paper leveling machine fence in situ (or outside of it) within the specified time. The first occurrence caused a paper jam, and the second occurrence caused this SC code. | |||
The in-situ sensor of the paper machine fence board is dirty Poor motor or motor drive board | |||
Clean the in-situ sensor on the board of the paper cleaning machine. Check the sensor wires, if damaged, they must be replaced. Check the wire of the paper machine fence motor. If it is damaged, it must be replaced. Replace the in-situ sensor of the paper leveling machine fence. Replace the motor of the paper leveling machine fence. | |||
SC725-34 | B | Dynamic roller lifting motor error | (Multi functional Folder) D615) |
The dynamic roller in-situ sensor did not detect any movement within the specified time in situ (or outside the in-situ) State roller. The first occurrence caused a paper jam, and the second occurrence caused this SC code. | |||
The in-situ sensor of the dynamic roller is dirty Poor motor or motor drive board | |||
Clean the in-situ sensor of the dynamic roller. Check the sensor wires, if damaged, they must be replaced. Check the wire of the dynamic roller lifting motor. If it is damaged, it must be replaced. Replace the dynamic roller in-situ sensor. Replace the dynamic roller lifting motor. | |||
SC725-35 | B | Error in releasing the motor of the alignment roller | (Multi functional Folder) D615) |
The in-situ sensor of the alignment roller did not detect any alignment within the specified time in situ (or outside the in-situ) Position roller. The first occurrence caused a paper jam, and the second occurrence caused this SC code. | |||
The in-situ sensor of the alignment roller is dirty Loose, damaged, or defective sensor wiring harness or connectors Poor motor or motor drive board | |||
Clean the in-situ sensor of the alignment roller. Check the sensor wires, if damaged, they must be replaced. Check the wire of the alignment roller release motor. If it is damaged, it must be replaced. Replace the in-situ sensor of the alignment roller. Replace the alignment roller release motor. | |||
SC725-36 | B | FM2 is directly sent to the live door motor | (Multi functional Folder D615) |
The sensor sent directly to the active door's original position did not detect any direct transmission to the active door within the specified time in the original position (or outside the original position). The first occurrence caused a paper jam, and the second occurrence caused this SC code. | |||
The FM2 sensor sent directly to the active door's original position is dirty Poor motor or motor drive board | |||
Clean FM2 and send it directly to the in-situ sensor of the connecting door. Check the sensor wires, if damaged, they must be replaced. Check the wire connecting FM2 directly to the live door motor. If it is damaged, it must be replaced. Replace FM2 and send it directly to the in-situ sensor of the connecting door. Replace FM2 and send it directly to the live door motor. | |||
SC725-37 | B | FM6 claw motor | (Multi functional Folder D615) |
The FM6 claw in-situ sensor did not detect FM6 claw in situ (or outside of situ). number (ordinal) One occurrence causes a paper jam, and the second occurrence causes this SC code. | |||
FM6 claw in-situ sensor is dirty Poor motor or motor drive board | |||
Clean the FM6 paper claw in-situ sensor. Check the sensor wires, if damaged, they must be replaced. Check the wire of the FM6 paper claw motor. If it is damaged, it must be replaced. Replace the FM6 paper claw in-situ sensor. Replace the FM6 paper claw motor. | |||
SC725-38 | B | Folding board motor error | (Multi functional Folder) D615) |
The folding board in-situ sensor did not detect any folding within the specified time in situ (or outside of the original position) Stacking boards. The first occurrence caused a paper jam, and the second occurrence caused this SC code. | |||
The in-situ sensor of the folding board is dirty Poor motor or motor drive board | |||
Clean the folding board in-situ sensor. Check the sensor wires, if damaged, they must be replaced. Check the folding board motor wires. If they are damaged, they must be replaced. Replace the folding board in-situ sensor. Replace the folding board motor. | |||
SC725-39 | B | The first folding motor is incorrect | (Multi functional Folder D615) |
The motor drive PCB detected an error at the motor location. | |||
Loose, damaged, or defective motor wiring harness or connectors Poor motor or motor drive board | |||
Check the first folding motor wire, if it is damaged, it must be replaced. Replace the motor. | |||
SC725-40 | B | Second folding motor error | (Multi functional Folder D615) |
The motor drive PCB detected an error at the motor location. | |||
Loose, damaged, or defective motor wiring harness or connectors Poor motor or motor drive board | |||
Check the second folding motor wire, if it is damaged, it must be replaced. Replace the motor. | |||
SC725-41 | B | Folding motor error | (Multi functional Folder D615) |
The motor drive PCB detected an error at the motor location. | |||
Loose, damaged, or defective motor wiring harness or connectors Poor motor or motor drive board | |||
Check the crease motor wire, if damaged, it must be replaced. Replace the motor. | |||
SC725-71 | D | Horizontal transmission motor error | (Multi functional Folder D615) |
The motor drive PCB detected an error at the motor location. | |||
Loose, damaged, or defective motor wiring harness or connectors Poor motor or motor drive board | |||
Check the wires of the horizontal conveyor motor. If they are damaged, they must be replaced. Replace the motor. | |||
SC725-72 | D | Horizontal paper output motor error |
There is an error on the motor drive board. | ||
Motor current overload Poor motor drive board (replace motor) | ||
Check the wire of the horizontal paper output motor. If it is damaged, it must be replaced. Replace the motor. |
SC725-73 | D | Top paper tray output motor | (Multi functional Folder D615) |
The motor drive PCB detected an error at the motor location. | |||
Loose, damaged, or defective motor wiring harness or connectors Poor motor or motor drive board | |||
Check the wire of the top paper tray output motor. If it is damaged, it must be replaced. Replace the motor. | |||
SC725-74 | D | Paper feeding movable door motor | (Multi functional Folder D615) |
The in-situ sensor of the paper feed joint door did not detect the paper feed joint door when it was in situ (or outside of the original position). The first occurrence caused a paper jam, and the second occurrence caused this SC code. | |||
The in-situ sensor of the paper feeding joint door is dirty Loose, damaged, or defective sensor wiring harness or connectors Poor motor or motor drive board | |||
Clean the in-situ sensor of the feed union door. Check the sensor wires, if damaged, they must be replaced. Check the wire of the paper feed connecting door motor. If it is damaged, it must be replaced. Replace the in-situ sensor of the feed union door. Replace the feed union door motor. | |||
SC740-03 | D | Cover conveyor protection circuit error 1- Fuse blown (CIT) |
The fuse (24V) on the motor or sensor circuit has been blown. | ||
Short circuit caused by overload Loose, damaged or defective connector wiring harness Poor motor and sensor | ||
• Turn the machine off/on Check whether there are loose joints on the connector wires of the motor and sensor, and whether the insulation layer is damaged or broken. Check the area around the motor to confirm that there are no obstacles that interfere with the operation of the machine. Check if the motor is damaged. If it is damaged, please replace the damaged motor. Check whether the PCB is damaged, shows signs of damage, or has blown fuses. Replace the PCB and blown fuses (not just the fuses, the board must also be replaced). |
SC740-10 | B | Cover insert tray bottom motor error (CIT) |
One of the following situations occurs: After the machine attempted to lower the bottom plate, the lower limit sensor failed to turn on within the specified time. Regardless of the situation, the first occurrence of an error will result in a paper jam warning. When it appears for the second time, this SC code will be issued, and the cover insert tray cannot be used. | ||
Loose, damaged, or defective motor connector wires Motor overload • Poor motor Loose, damaged, or defective sensor connector wires • Poor sensor • Defective PCB | ||
After each correction, the device must be turned off and then turned on again. Check if there are any obstacles on the motor that may interfere with its operation. Check for poor connections, signs of damage, poor insulation, etc. on the motor and sensor wires, and then reinstall or replace the wires. The connector wires at the PCB must be checked. Perform SP6451 on the motor and sensor and perform input checks to ensure that the motor and sensor can operate normally. Replace defective motors or sensors. Replace the PCB connected to the motor and wires. |
SC745-03 | D | Email protection circuit error 1 (CIT) |
The blown fuse interrupted the overload protection circuit. | ||
Short circuit caused by overload The motor wiring harness is loose, damaged, or defective. • Poor motor The electromagnet is damaged | ||
Check the area around the main motor and remove any obstacles. Check the motor wires, if damaged, they must be replaced. Check the electromagnetic wire, if damaged, it must be replaced. Replace the faulty electromagnet. |
SC800: The entire system
SC816 | [0x0000] | Energy saving I/O subsystem error |
SC816-01 | D | Subsystem error |
SC816-02 | D | Sysarch (LPUUX_VNet VNet INFO) error |
SC816-03 | D | Refuse to convert to STR. |
SC816-04 | D | Interruption of kernel communication driver program |
SC816-05 | D | Preparing to convert to STR failed. |
SC816-07 | D | Sysarch (LPUUX_VNet VNet INFO) error |
SC816-08 | D | Sysarch (LPUX-ENGINE_TIMERCTRL) error |
SC816-09 | D | Sysarch (LPUX-RETURN_FACTOR-STR) error |
SC816-10 | D | Sysarch (LPUUX_VNet VNet INFO) error |
SC816-11 | D | Sysarch (LPUUX_VNet VNet INFO) error |
SC816-12 | D | Sysarch (LPUUX_VNet VNet INFO) error |
SC816-13 | D | Open () error |
SC816-14 | D | Memory address error |
SC816-15 | D | Open () error |
SC816-16 | D | Open () error |
SC816-17 | D | Open () error |
SC816-18 | D | Open () error |
SC816-19 | D | Double open () error |
SC816-20 | D | Open () error |
SC816-22 | D | Parameter error |
SC816-23 | D | Read () error |
SC816-24 | D | Read () error |
SC816-25 | D | Read () error |
SC816-26 | D | Write () communication retry error |
SC816-27 | D | Write () communication retry error |
SC816-28 | D | Write () communication retry error |
SC816-29 | D | Write () communication retry error |
SC816-30 | D | Write () communication retry error |
SC816-35 | D | Read () error |
SC816-36 | D | Subsystem error |
SC816-37 | D | Subsystem error |
SC816-38 | D | Subsystem error |
SC816-39 | D | Subsystem error |
SC816-40 | D | Subsystem error |
SC816-41 | D | Subsystem error |
SC816-42 | D | Subsystem error |
SC816-43 | D | Subsystem error |
SC816-44 | D | Subsystem error |
SC816-45 | D | Subsystem error |
SC816-46 | D | Subsystem error |
SC816-47 | D | Subsystem error |
SC816-48 | D | Subsystem error |
SC816-49 | D | Subsystem error |
SC816-50 | D | Subsystem error |
SC816-51 | D | Subsystem error |
SC816-52 | D | Subsystem error |
SC816-53 | D | Subsystem error |
SC816-54 | D | Subsystem error |
SC816-55 | D | Subsystem error |
SC816-56 | D | Subsystem error |
SC816-57 | D | Subsystem error |
SC816-58 | D | Subsystem error |
SC816-59 | D | Subsystem error |
SC816-60 | D | Subsystem error |
SC816-61 | D | Subsystem error |
SC816-62 | D | Subsystem error |
SC816-63 | D | Subsystem error |
SC816-64 | D | Subsystem error |
SC816-65 | D | Subsystem error |
SC816-66 | D | Subsystem error |
SC816-67 | D | Subsystem error |
SC816-68 | D | Subsystem error |
SC816-69 | D | Subsystem error |
SC816-70 | D | Subsystem error |
SC816-71 | D | Subsystem error |
SC816-72 | D | Subsystem error |
SC816-73 | D | Subsystem error |
SC816-74 | D | Subsystem error |
SC816-75 | D | Subsystem error |
SC816-76 | D | Subsystem error |
SC816-77 | D | Subsystem error |
SC816-78 | D | Subsystem error |
SC816-79 | D | Subsystem error |
SC816-80 | D | Subsystem error |
SC816-81 | D | Subsystem error |
SC816-82 | D | Subsystem error |
SC816-83 | D | Subsystem error |
SC816-84 | D | Subsystem error |
SC816-85 | D | Subsystem error |
SC816-86 | D | Subsystem error |
SC816-87 | D | Subsystem error |
SC816-88 | D | Subsystem error |
SC816-89 | D | Subsystem error |
SC816-90 | D | Subsystem error |
SC816-91 | D | Subsystem error |
SC816-92 | D | Subsystem error |
SC816-93 | D | Subsystem error |
SC816-94 | D | Subsystem error |
The energy-saving I/O subsystem detected some abnormalities. | ||
Poor energy-saving I/O subsystem | ||
• Turn off and then turn on the machine. • Replace the controller board. |
SC816-96 | D | Energy saving I/O subsystem error 1 | CTL |
An error was detected in the energy-saving I/O subsystem. | |||
Poor energy-saving subsystem The controller board did not send feedback to the energy-saving subsystem. An issue was detected before the machine switched to STR (Suspend to RAM) mode. | |||
• Turn off and then turn on the machine. Update firmware. Execute SP5191-001 and prohibit the machine from switching to STR mode. Replace the controller board. |
SC816-98 | D | Energy saving I/O subsystem error 2 | CTL |
An error was detected in the energy-saving I/O subsystem. | |||
Poor energy-saving subsystem The controller board did not send feedback to the energy-saving subsystem. An issue was detected before the machine switched to STR (Suspend to RAM) mode. | |||
• Turn off and then turn on the machine. Update firmware. Execute SP5191-001 and prohibit the machine from switching to STR mode. Replace the controller board. | |||
SC817-00 | D | Monitor error: File detection/digital signature error | CTL |
The bootloader cannot read any diagnostic modules, cores, or root file systems. In the boot loader SD card, any diagnostic module, core, or root file system's digital signature check failed. | |||
One or more of the following items are missing or damaged: OS flash memory, diagnostic module on SD card, core, root file system Update errors for one or more of the following items: diagnostic module on SD card, core, root file system | |||
Update controller ROM Use a boot SD card with a valid digital signature. | |||
SC819-0 0 | D | Fatal kernel error | CTL | |
Due to a control error, a RAM overflow occurred during system processing. Display on the operation panel One of the following information. | ||||
0x5032 | HAIC-P2 error | |||
0x5245 | Connection failed | |||
0x5355 | L2 status timeout | |||
0x696e | Gwinit stopped | |||
0x766d | Vm_degeout: VM is full | |||
554C | USB loading program malfunction | |||
Other | Other errors | |||
• Poor system program Poor controller board • Poor selection of boards • Replace controller firmware | ||||
SC840-0 0 | D | EEPROM access error | CTL |
An error occurred during I/O processing. A read error occurred, and 3 retries failed. A write error occurred. | |||
EEPROM malfunction or end-of-life | |||
- | |||
SC841-0 0 | D | EEPROM reading data error | CTL |
Compare the data from three regions of the EEPROM mirror with the original data, and compare all three with The original data is different. | |||
The data in the designated area of EEPROM has been modified. | |||
- | |||
SC842-0 0 | C | Nand Flash update validation error | CTL |
During remote ROM update or ROM update, SCS detects writing to Nand- Flash data related write error (validation error). | |||
Nand Flash is damaged | |||
Turn off and then turn on the machine. | |||
SC842-0 1 | B | The number of Nand Flash modules exceeds the threshold | CTL |
If the power is turned on or returned from energy-saving mode, when checking the status of Nand Flash, The number of defective blocks exceeds the threshold. | |||
The number of bad blocks in Nand Flash exceeds the threshold | |||
Replace the controller board. | |||
SC842-0 2 | B | Nand Flash module deletion times exceed threshold | CTL |
If the power is turned on or returned from energy-saving mode, when checking the status of Nand Flash, The number of block deletions exceeds the threshold. | |||
Nand Flash block deletion times exceed threshold | |||
Replace the controller board. | |||
SC845-01 | D | HW 1: Detected during firmware automatic update | CTL |
SC845-02 | HW 2: Detected during firmware automatic update | CTL | |
SC845-03 | HW 3: Detected during firmware automatic update | CTL | |
SC845-04 | HW 4: Detected during firmware automatic update | CTL | |
SC845-05 | HW 5: Detected during firmware automatic update | CTL | |
Sudden power outage during firmware update, causing interruption in data reading and writing processes. If the host or final processor is not damaged, the machine should automatically resume operation, but in reality, the machine has not resumed operation after three attempts. | |||
• Any one or more of the following board defects: •BICU • Controller board • Operation panel control board •FCU | ||
• Replace BICU • Replace the control board • Replace the control panel of the operation panel • Replace FCU After replacing the HDD, the firmware update must be completed |
SC855-0 1 | B | Wireless LAN board error | CTL |
Wireless LAN board error (including wireless LAN card: 802.11) | |||
Poor wireless LAN board • Loose connection | |||
• Turn off and then turn on the machine. • Replace the wireless LAN board | |||
SC855-0 2 | B | Wireless LAN board error (initialization failed) | CTL |
Wireless LAN board error (including wireless LAN card: 802.11) | |||
Poor wireless LAN board • Loose connection | |||
• Turn off and then turn on the machine. • Replace the wireless LAN board | |||
SC857-0 0 | B | USB I/F error | CTL |
Due to a driver error, the USB interface is unstable. | |||
USB driver error (There are three reasons for USB errors: RX error/CRC error) Error/TALL. Publish SC only in the case of STALL | |||
Check the USB connection. • Replace the controller board. | |||
SC858-0 0 | A | Data encryption conversion error 1 | CTL |
A serious error occurred while attempting to update the encryption key. | |||
Data in USB flash drives and other devices has been damaged Communication errors caused by electromagnetic interference and other factors. Poor controller board | |||
Replace the board. | |||
SC858-0 1 | A | Data encryption conversion error 1 | CTL |
A serious error occurred while attempting to update the encryption key. | |||
Data in USB flash drives and other devices has been damaged Communication errors caused by electromagnetic interference and other factors. Poor controller board | |||
Replace the board. | |||
SC858-0 2 | A | Data encryption conversion error 2 | CTL |
During the attempt to update the encryption key, a serious error occurred after data conversion. | |||
Bad NVRAM | |||
Replace the controller board. | |||
SC858-3 0 | A | Data encryption conversion error 3 | CTL |
During the attempt to update the encryption key, a serious error occurred after data conversion. | |||
Software error, such as invalid conversion parameters. | |||
Replace the controller board. | |||
SC858-3 1 | A | Data encryption conversion error 4 | CTL |
During the attempt to update the encryption key, a serious error occurred after data conversion. | |||
Defective controller board | |||
Replace the board. | |||
SC859-0 0 | B | HDD data encryption conversion error 1 | CTL |
After updating the data encryption key, there was an error in converting HDD data. Display image during conversion (No SC code displayed), but when the machine is turned off and back on, the SC code is displayed. | |||
Set up HDD conversion through data encryption key update function, but HDD has been deleted. During the data encryption key update period, the machine loses power. During the update of the data encryption key, static noise or HDD errors occur and the data is not encrypted. | |||
Check the HDD connection. Format HDD. • Replace. | |||
SC859-0 1 | B | HDD data encryption conversion error 2 | CTL |
During the attempt to update the encryption key, the HDD was not converted correctly. During the conversion period, only errors are displayed Screen, do not publish SC. Publish this SC after the machine restarts. | |||
HDD conversion was selected in the encryption key update function, but the machine was turned on with the HDD removed. During the encryption key update period, there was a power failure. During the encryption key update period, the HDD was not successfully converted due to HDD errors or cable noise. | |||
Check the HDD connection. Format HDD. If there is a problem with the HDD, it must be replaced. | |||
SC859-0 2 | B | HDD data encryption conversion error 3 | CTL |
During the attempt to update the encryption key, the HDD was not converted correctly. During the conversion period, only the error screen will be displayed and the SC will not be published. This SC will be published after the machine restarts. Detailed information: NVRAM/HDD conversion not completed. | |||
Power failure occurred during encryption key update. | |||
None After restarting, the display screen guides the user to format the HDD. | |||
SC859-1 0 | B | HDD data encryption conversion error 4 | CTL |
During the attempt to update the encryption key, the HDD was not converted correctly. During the conversion period, only the error screen will be displayed and the SC will not be published. This SC will be published after the machine restarts. Detailed information: | |||
During the encryption key update period, the HDD was not successfully converted due to HDD errors or cable noise Change. | |||
Check the HDD connection. Format HDD. If there is a problem with the HDD, it must be replaced. | |||
SC860-0 0 | B | HDD startup error when power is turned on | CTL |
The HDD has been connected, but the driver has detected the following error. • SSRS NOTREADY:/* (-2) HDD not ready*/ | |||
Unformatted HDD The label data has been damaged • HDD malfunction | |||
Format HDD through SP mode. | |||
SC862-0 0 | D | The number of bad sectors exceeds the maximum allowed quantity | CTL |
The number of bad sectors in the image storage area on the disk exceeds 100. | |||
During image reading, the number of bad sectors reached 101. | |||
A maximum of 100 bad sectors are allowed in the image storage area. | |||
Format HDD using SP4911-002 If the problem persists, replace the HDD. | |||
SC863-0 0 | D | HDD data read failed 1 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. (An error occurs in an area that does not belong to a partition, such as a disk volume label area.) | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-0 1 | D | HDD data read failed 2 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. (An error occurs in an area that does not belong to a partition, such as a disk volume label area.) | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD |
SC863-0 2 | D | HDD data read failed 3 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'a' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-0 3 | D | HDD data read failed 4 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'b' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-0 4 | D | HDD data read failed 5 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'c' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-0 5 | D | HDD data read failed 6 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition'd ' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-0 6 | D | HDD data read failed 7 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'e' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-0 7 | D | HDD data read failed 8 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'f' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-0 8 | D | HDD data read failed 9 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'g' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-0 9 | D | HDD data read failed 10 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'h' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-1 0 | D | HDD data read failed 11 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'i' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-1 1 | D | HDD data read failed 12 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'j' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-1 2 | D | HDD data read failed 13 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'k' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-1 3 | D | HDD data read failed 14 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'l' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-1 4 | D | HDD data read failed 15 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition'm ' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-1 5 | D | HDD data read failed 16 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'n' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-1 6 | D | HDD data read failed 17 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'o' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-1 7 | D | HDD data read failed 18 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'p' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-1 8 | D | HDD data read failed 19 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'q' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-1 9 | D | HDD data read failed 20 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'r' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-2 0 | D | HDD data read failed 21 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'r' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-2 1 | D | HDD data read failed 22 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition't ' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-2 2 | D | HDD data read failed 23 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. An error occurred in partition 'u' | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC863-2 3 | D | HDD data read failed 24 | CTL |
The data written to the HDD cannot be read properly. | |||
Bad sectors are generated during operation. (An error occurred in partition 'y'.) | |||
If there are any or more of the following issues, the HDD may be faulty: • The SC code appears ten or more times in a short period of time. The SC code appears repeatedly at the same time (when powered on, etc.). The machine takes a long time to start after turning on the main power (20 seconds or longer). The normal HDD access time after the main power is turned on is about 5 seconds. HDD related SC, such as SC860 * and SC863 *. Print and check the SC log. | |||
• Replace HDD | |||
SC864-0 1 | D | HDD data CRC error 1 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. (An error occurs in an area that does not belong to a partition, such as a disk volume label area.) | |||
Format HDD. Replace the HDD. | |||
SC864-0 2 | D | HDD data CRC error 2 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'a' | |||
Format HDD. Replace the HDD. | |||
SC864-0 3 | D | HDD data CRC error 3 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'b' | |||
Format HDD. Replace the HDD. | |||
SC864-0 4 | D | HDD data CRC error 4 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'c' | |||
Format HDD. Replace the HDD. | |||
SC864-0 5 | D | HDD data CRC error 5 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition'd ' | |||
Format HDD. Replace the HDD. | |||
SC864-0 6 | D | HDD data CRC error 6 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'e' | |||
Format HDD. Replace the HDD. | |||
SC864-0 7 | D | HDD data CRC error 7 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'f' | |||
Format HDD. Replace the HDD. | |||
SC864-0 8 | D | HDD data CRC error 8 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'g' | |||
Format HDD. Replace the HDD. | |||
SC864-0 9 | D | HDD data CRC error 9 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'h' | |||
Format HDD. Replace the HDD. | |||
SC864-1 0 | D | HDD data CRC error 10 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'i' | |||
Format HDD. Replace the HDD. | |||
SC864-1 1 | D | HDD data CRC error 11 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'j' | |||
Format HDD. Replace the HDD. | |||
SC864-1 2 | D | HDD data CRC error 12 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'k' | |||
Format HDD. Replace the HDD. | |||
SC864-1 3 | D | HDD data CRC error 13 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'l' | |||
Format HDD. Replace the HDD. | |||
SC864-1 4 | D | HDD data CRC error 14 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition'm ' | |||
Format HDD. Replace the HDD. | |||
SC864-1 5 | D | HDD data CRC error 15 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'n' | |||
Format HDD. Replace the HDD. | |||
SC864-1 6 | D | HDD data CRC error 16 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'o' | |||
Format HDD. Replace the HDD. | |||
SC864-1 7 | D | HDD data CRC error 17 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'p' | |||
Format HDD. Replace the HDD. | |||
SC864-1 8 | D | HDD data CRC error 18 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'q' | |||
Format HDD. Replace the HDD. | |||
SC864-1 9 | D | HDD data CRC error 19 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'r' | |||
Format HDD. Replace the HDD. | |||
SC864-2 0 | D | HDD data CRC error 20 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. (An error occurred in partition's'.) | |||
Format HDD. Replace the HDD. | |||
SC864-2 1 | D | HDD data CRC error 21 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition't ' | |||
Format HDD. Replace the HDD. | |||
SC864-2 2 | D | HDD data CRC error 22 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'u' | |||
Format HDD. Replace the HDD. | |||
SC864-2 3 | D | HDD data CRC error 23 | CTL |
During HDD operation, the HDD returned a CRC error. | |||
Bad sectors are generated during operation. An error occurred in partition 'v' | |||
Format HDD. Replace the HDD. | |||
SC865-0 0 | D | HDD access error 1 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returns error, does not constitute SC863 (bad sector) or SC864 (CRC error) Wrong). | |||
Replace HDD. | |||
SC865-0 1 | D | HDD access error 2 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). (An error occurs in an area that does not belong to a partition, such as a disk volume label area.) | |||
Replace HDD. | |||
SC865-0 2 | D | HDD access error 3 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'a' | |||
Replace HDD. | |||
SC865-0 3 | D | HDD access error 4 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'b' | |||
Replace HDD. | |||
SC865-0 3 | D | HDD access error 5 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'c' | |||
Replace HDD. | |||
SC865-0 5 | D | HDD access error 6 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition'd ' | |||
Replace HDD. | |||
SC865-0 6 | D | HDD access error 7 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'e' | |||
Replace HDD. | |||
SC865-0 7 | D | HDD access error 8 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'f' | |||
Replace HDD. | |||
SC865-0 8 | D | HDD access error 9 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'g' | |||
Replace HDD. | |||
SC865-0 9 | D | HDD access error 10 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'h' | |||
Replace HDD. | |||
SC865-1 0 | D | HDD access error 11 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'i' | |||
Replace HDD. | |||
SC865-1 1 | D | HDD access error 12 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'j' | |||
Replace HDD. | |||
SC865-1 2 | D | HDD access error 13 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'k' | |||
Replace HDD. | |||
SC865-1 3 | D | HDD access error 14 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'l' | |||
Replace HDD. | |||
SC865-1 4 | D | HDD access error 15 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition'm ' | |||
Replace HDD. | |||
SC865-1 5 | D | HDD access error 16 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'n' | |||
Replace HDD. | |||
SC865-1 6 | D | HDD access error 17 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'o' | |||
Replace HDD. | |||
SC865-1 7 | D | HDD access error 18 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'p' | |||
Replace HDD. | |||
SC865-1 8 | D | HDD access error 19 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'q' | |||
Replace HDD. | |||
SC865-1 9 | D | HDD access error 20 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'r' | |||
Replace HDD. | |||
SC865-2 0 | D | HDD access error 21 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). (An error occurred in partition's'.) | |||
Replace HDD. | |||
SC865-2 1 | D | HDD access error 22 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition't ' | |||
Replace HDD. | |||
SC865-2 2 | D | HDD access error 23 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'u' | |||
Replace HDD. | |||
SC865-2 3 | D | HDD access error 24 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition 'v' | |||
Replace HDD. | |||
SC865-5 0 | D | HDD access timeout error 1 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
The HDD is not responding to the machine's read/write commands. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-5 1 | D | HDD access timeout error 1 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
The HDD is not responding to the machine's read/write commands. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-5 2 | D | HDD access timeout error 2 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'a'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-5 3 | D | HDD access timeout error 3 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'b'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-5 4 | D | HDD access timeout error 4 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'c'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-5 5 | D | HDD access timeout error 5 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector'd '. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-5 6 | D | HDD access timeout error 6 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'e'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-5 7 | D | HDD access timeout error 7 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'f'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-5 8 | D | HDD access timeout error 8 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'g'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-5 9 | D | HDD access timeout error 9 | CTL |
During HDD operation, HDD returned an error. | |||
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'h'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-6 0 | D | HDD access timeout error 10 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'i'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-6 1 | D | HDD access timeout error 11 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'j'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-6 2 | D | HDD access timeout error 12 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'k'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-6 3 | D | HDD access timeout error 13 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'l'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-6 4 | D | HDD access timeout error 14 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector'm '. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-6 5 | D | HDD access timeout error 15 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'n'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-6 6 | D | HDD access timeout error 16 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'o'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-6 7 | D | HDD access timeout error 17 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'p'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-6 8 | D | HDD access timeout error 18 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'q'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-6 9 | D | HDD access timeout error 19 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'r'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-7 0 | D | HDD access timeout error 20 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector's'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-7 1 | D | HDD access timeout error 21 | CTL |
During HDD operation, HDD returned an error. | |||
HDD returned an error, which does not constitute SC863 (bad sector) or SC864 (CRC error). An error occurred in partition't ' | |||
Replace HDD. | |||
SC865-7 2 | D | HDD access timeout error 22 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'u'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC865-7 3 | D | HDD access timeout error 23 | CTL |
During HDD operation, the machine did not detect feedback sent by HDD (timeout). | |||
HDD is not responding to read/write commands for machine sector 'v'. | |||
Check the wiring harness connection between the controller board and HDD. Replace the HDD. | |||
SC866-0 0 | B | SD card verification error | CTL |
Detected license error for application launched from SD card. | |||
Invalid program data is stored on the SD card. | |||
Store valid program data on the SD card. | |||
SC867-0 0 | D | SD card removed 1 | CTL |
The SD card that launches the application has been removed from the slot. | |||
The SD card (installation point/mnt/sd0) that launches the application has been removed from the slot. | |||
Turn off and then turn on the machine. | |||
SC867-0 1 | D | SD card removed 2 | CTL |
The SD card that launches the application has been removed from the slot. | |||
The SD card (installation point/mnt/sd1) for launching the application has been removed from the slot. | |||
Turn off and then turn on the machine. | |||
SC867-0 2 | D | SD card has been removed 3 times | CTL |
The SD card that launches the application has been removed from the slot. | |||
The SD card (installation point/mnt/sd2) for launching the application has been removed from the slot. | |||
Turn off and then turn on the machine. | |||
SC868-0 0 | D | SD card access error 1 | CTL |
During operation, the SD controller returned an error. (Error occurred at installation point/mnt/sd0) | |||
Poor SD card Poor SD controller | |||
Reformat the SD card using Panasonic's' SD Format Program '* Check the SD card insertion status. Replace the SD card. • Replace the controller board. | |||
*Do not format the SD card provided by the host or sell it as an option. SD cards used for firmware updates can only be formatted by customer engineers.
SC868-0 1 | D | SD card access error 2 | CTL |
During operation, the SD controller returned an error. (Error occurred at installation point/mnt/sd1) | |||
Poor SD card Poor SD controller | |||
SD card for launching applications Turn off the main power and check the SD card insertion status. If no issues are found, insert the SD card and turn on the main power. If an error occurs, replace the SD card. • User's SD card If no issues are found, insert the SD card and turn on the main power. If an error occurs, use another SD card. | |||
*Do not format the SD card provided by the host or sell it as an option. SD cards used for firmware updates can only be formatted by customer engineers.
SC868-0 2 | D | SD card access error 3 | CTL |
During operation, the SD controller returned an error. (Error occurred at installation point/mnt/sd1) | |||
Poor SD card Poor SD controller | |||
SD card for launching applications Turn off the main power and check the SD card insertion status. If no issues are found, insert the SD card and turn on the main power. If an error occurs, replace the SD card. User's SD card If an error occurs, use another SD card. | |||
*Do not format the SD card provided by the host or sell it as an option. SD cards used for firmware updates can only be formatted by customer engineers.
SC869-0 1 | C | Human detection (proximity) sensor error 1 | CTL |
Sensors consistently detect the presence of operators around the machine for over 24 hours Member. | |||
The sensor has malfunctioned and has remained on for more than 24 hours. This SC code has no impact on printing or other machine operations. After generating the SC code, the sensor no longer works. | |||
Replace the sensor unit | |||
SC869-0 1 | C | Human detection (proximity) sensor error 2 | CTL |
After performing the following actions 20 times, the sensor remains in the off state: • Touch the energy-saving button • Turn on/off ADF • Place the original manuscript • Open/close the front door • Open/close the paper tray | |||
Under normal circumstances, the occurrence of any one or more of the above actions will trigger the machine to exit energy-saving mode and return to normal operation, but the actual situation is that the sensor has not yet detected the presence of the operator. This SC code has no impact on printing or other machine operations. After generating the SC code, the sensor no longer works. | |||
Replace the sensor unit | |||
SC870-00 | B | Address book data error (at any time: Address book error.) |
SC870-01 | B | Address book data error (At startup: The media required to store the address book is lost.) |
SC870-02 | B | Address book data error (at startup: encryption configured, but required module for encryption) (DESS) Lost |
SC870-03 | B | Address book data error (initialization: failed to generate file to store internal address book.) |
SC870-04 | B | Address book data error (initialization: failed to generate file to store sender.) |
SC870-05 | B | Address book data error (initialization: failed to generate file to store transfer destination.) |
SC870-06 | B | Address book data error (initialization: failed to generate file to store required LDAP search) Information.) |
SC870-07 | B | Address book data error (initialization: failed to initialize entries required for machine operation.) |
SC870-08 | B | Address book data error (machine configuration: HDD exists, but used to store address book) Space is unavailable |
SC870-10 | B | Address book data error (machine configuration: unable to create for use in SD/USB flash memory) The directory where the address book is stored |
SC870-11 | B | Address book data error (at startup: inconsistent address book entry numbers.) |
SC870-20 | B | Address book data error (file I/O: failed to initialize file.) |
SC870-21 | B | Address book data error (File I/O: Failed to generate file.) |
SC870-22 | B | Address book data error (File I/O: Failed to open file.) |
SC870-23 | B | Address Book Data Error (File I/O: Failed to write to file.) |
SC870-24 | B | Address Book Data Error (File I/O: Failed to read file.) |
SC870-25 | B | Address book data error (file I/O: failed to check file size.) |
SC870-26 | B | Address book data error (File I/O: Failed to delete file.) |
SC870-27 | B | Address book data error (File I/O: Failed to add data.) |
SC870-30 | B | Address book data error (search: search in machine address book transfer destination/sender) Unable to retrieve data from the cache while searching |
SC870-31 | B | Address book data error (Search: Failed to retrieve data from cache during LDAP search) According to |
SC870-32 | B | Address book data error (search: unable to search WS scanner address book from high speed) Cache to retrieve data |
SC870-41 | B | Address book data error (cache: failed to retrieve data from cache.) |
SC870-50 | B | Address book data error (at startup: abnormal address book encryption status detected.) |
SC870-51 | B | Address book data error (encryption setting: unable to create between normal text and encrypted text) The directory required for inter conversion |
SC870-52 | B | Address book data error (encryption setting: unable to convert from plain text to encrypted text) Ben |
SC870-53 | B | Address book data error (Encryption setting: Failed to convert from encrypted text to plain text.) |
SC870-54 | B | Address book data error (Encryption setting: Inconsistent data detected when reading encrypted address book.) |
SC870-55 | B | Address book data error (encryption settings: failed to delete file when changing encryption settings.) |
SC870-56 | B | Address book data error (Encryption settings: During the attempt to change the encryption settings, the file recording the encryption key could not be deleted.) |
SC870-57 | B | Address book data error (Encryption settings: During the attempt to change the encryption settings, the file could not be moved.) |
SC870-58 | B | Address book data error (Encryption settings: During the attempt to change the encryption settings, the directory could not be deleted.) |
SC870-59 | B | Address book data error (encryption settings: During attempting to change encryption settings, data detected) Shortage of sources |
SC872-0 0 | B | HDD email receiving error 1 | CTL |
Immediately on the HDD after the machine is turned on Detected an error. | |||
• HDD malfunction When the machine is using HDD, the power is turned off. | |||
Format HDD (SP5-832-007). Replace the HDD. When performing the above operations, the following information will be formatted. Received some email messages. POP3- Read status of received information (all information on the mail server is treated as new information). | |||
SC873-0 0 | B | HDD email receiving error 2 | CTL |
Immediately on the HDD after the machine is turned on Detected an error. | |||
• HDD malfunction When the machine is using HDD, the power is turned off. | |||
Format HDD (SP5-832-007). Replace the HDD. When performing the above operations, the following information will be formatted. • Default sender name/password (SMB/FTP/NCP) • Administrator email address Scanner transmission history | |||
SC874-05 | D | Delete All - Read Error |
SC874-06 | D | Delete All - Write Error |
SC874-09 | D | Delete All - The driver did not respond to the command |
SC874-10 | D | Delete All - Core Internal Error |
SC874-12 | D | Delete All - Specific partition does not exist |
SC874-13 | D | Delete All - No Device Files |
SC874-14 | D | Delete All - Startup Options Error |
SC874-15 | D | Delete All - No specified number of sectors specified |
SC874-16 | D | Delete All - Execution of 'hdderase' failed |
SC874-41 | D | Delete all - other irreparable errors |
SC874-42 | D | Delete All - Received Stop Command, Run Stop |
SC874-61 | D | Delete All - Library Recovery Failed: hde_can_use() |
SC874-62 | D | Delete All - Library Recovery Failed: hde_start() |
SC874-63 | D | Delete All - Library Recovery Failed: hde_end() |
SC874-64 | D | Delete All - Library Recovery Failed: hde_abort() |
SC874-65 | D | Delete All - Library Recovery Failed: hde_get_stat() |
SC874-66 | D | Delete All - Cannot be used |
SC874-67 | D | Delete All - Delete Incomplete |
SC874-68 | D | Delete all - HDD formatting failed (normal) |
SC874-69 | D | Delete all - HDD formatting failed (exception) |
SC874-70 | D | Delete All - Library Recovery Illegal |
SC874-99 | D | Delete All - Unexpected Error |
During the execution of the command to delete all HDD or NVRAM, an error was detected. | ||
There are errors in the HDD deletion program or NVRAM complete deletion program. @Remote did not send SC error alert and the network device did not display the alert. | ||
• Turn the machine off/on Reset SD card (optional). Re execute the HDD delete all command. |
SC875-0 1 | D | Delete all errors on HDD (hddchack-i error) | CTL |
SC875-0 2 | D | Delete all errors (HDD deletion) (data deletion failed) |
An error was detected before the start of HDD/data deletion. (Failed to delete data/failed logic) Format HDD) | ||
HDD logical formatting failed. The module failed to delete data. | ||
Turn off and then turn on the machine. |
SC877-0 0 | B | Data coverage security card error | CTL |
The 'automatic memory deletion' function for data coverage security is set to enabled, but it cannot be executed. | |||
The data coverage security option SD card is damaged. The data coverage security option SD card has been removed. | |||
If the SD card is damaged, prepare a new data overlay security option SD card and replace the NVRAM. If the SD card has been removed, turn off the main power and reinstall the running data overlay security option SD card. | |||
SC878-0 0 | D | TPM electronic verification error | CTL |
Machine TPM electronic verification failed. The system hash value registered in TPM does not match the data on the USB flash drive. | |||
• Updated system modules in an unauthorized manner. The USB flash drive is not working properly. | |||
• Replace the controller board. | |||
SC878-0 1 | D | USB flash memory error | CTL |
USB flash file system error | |||
The USB flash file system has been compromised. | |||
• Replace the controller board. | |||
SC878-0 2 | D | TPM error | CTL |
An error occurred in TPM or TPM driver. | |||
TPM malfunction | |||
• Replace the controller board. | |||
SC878-0 3 | D | TCSD error | CTL |
An error occurred in the TPM software stack. | |||
• Unable to start TPM TPM loses necessary files. | |||
• Replace the controller board. | |||
SC878-20 | D | Random number test error | CTL |
An error was detected while creating a random number list during self testing. The random number list is created by TPM (Trusted Platform Module). The random number list created by TPM did not pass the test. Attention: TPM (Trusted Platform Module) is a computer chip that can securely store the information required by the authentication platform. This information includes passwords, certificates, and encryption keys. | |||
TPM malfunction | |||
• Turn off and then turn on the machine. • Replace the controller board. | |||
SC878-21 | D | DESS self-test error | CTL |
Due to random number test failure (SC878-20) or other issues, TPM power on self-test is in progress Failed to test controller encryption software during startup. | |||
TPM firmware or CPU malfunction. Attention: TPM (Trusted Platform Module) is a computer chip that can securely store the information required by the authentication platform. This information includes passwords, certificates, and encryption keys. | |||
• Turn on the machine. If the problem persists, replace the controller board. | |||
SC880-0 0 | D | MLB error | CTL |
No MLB access reply was returned within the specified time. MLB (Media Link Board) is a file Format converter. | |||
MLB defect | |||
Replace MLB. Dismantle MLB. | |||
SC899-0 0 | D | Software error: Signal reception ended | CTL |
Appears when the internal program performs abnormally. | |||
If it is a hardware defect Replace hardware. If it is a software error • Turn off and then turn on the machine. Attempt to update the firmware. | |||
SC900: Other
SC990-0 0 | D | Software operation error | CTL |
The software attempted an unexpected operation. | |||
• Parameter error Internal parameter error Insufficient working memory Abnormalities that are usually undetectable lead to operational errors. | |||
• Turn off and then turn on the machine. Reinstall the software for the controller and BICU board. | |||
SC991-0 0 | C | Recoverable software operation error | CTL |
The software attempted an unexpected operation. Compared to CS990, SC991 covers recoverable errors. | |||
• Parameter error Internal parameter error Insufficient working memory Abnormalities that are usually undetectable lead to operational errors. | |||
• Only record | |||
SC992-0 0 | D | An undefined SC has been released. | CTL |
Generate errors that the system cannot control. | |||
• Incorrect use of SC and other components from previous models. Basically, it is a software defect. | |||
• Turn off and then turn on the machine. | |||
7. Troubleshooting
SC997-0 0 | D | Application function selection error | CTL |
The application selected through the operation panel keys runs abnormally (unresponsive, abnormal closure) Bundle). | |||
• Software defects (mainly in applications) | |||
Check the optional RAM, DIMM, and board required for the application. Check if the downloaded program combination is correct. | |||
SC998-0 0 | D | Application startup error | CTL |
After the main power is turned on, no applications are registered to the system within the specified time. (No application startup/all applications terminated abnormally) | |||
• Software defects (mainly in applications) Optional RAM, DIMM, and board required for the application. Incorrect installation. | |||
• Turn off and then turn on the machine. • Check optional RAM, DIMM, and board • Check program combinations • Replace the controller board. | |||
Tags: #Ricoh #7503 #6503 #9003 #Repair code #SC code #Fuser #Scanner